This place is a mess one of the young workers constantly just stands around I watched her walk around eating while there was customers waiting then she proceeded to take orders with her mouth full and didn’t even wash her hands after sticking them in her mouth I asked her her name and she told me “Alyssa” with such attitude
Atmosphere: 1
Food: 1
Service: 1
Amber Dunham
Good icecream but man there short changing you so bad like 2 mediums and they are both only about ⅔ of the cup ful....bummer.. I been getting blizzards for the last like 2 weeks almost straight and this was a huge disappointment.
Steven Sullivan
Goated
Atmosphere: 5
Food: 5
Service: 5
HG C
The food prep area was disgusting and absolutely not up to code. The whole place smelled like rotten milk and the bathrooms were almost unusable. I’m shocked this place is open, I’ve seen abandoned buildings in better repair. Very concerning experience.
Araceli Nunez
The people who served me weren't friendly; she barely spoke. There were a lot of flies in the room.
Atmosphere: 1
Service: 1
Randy Hoopes
Took about 20 minutes or more to get four blizzard and when we did finally get them or New York strawberry cheesecake literally had two strawberries in the entire thing and no syrup. It was the worst I’ve ever had.
Atmosphere: 1
Food: 1
Service: 1
Angela Chumil
Why don't your workers wear gloves?
Atmosphere: 3
League Boxing
Take a long time to make food
Atmosphere: 1
Food: 3
Service: 1
Nicole Adams
Waited in drive through line for about 20 minutes. Was told when we got to the window that the person in front of us ordered “a lot of food” (according to the rude female worker). Kind of weird that the only one small bag handed to them. When we said that, the worker replied with “yeah, there was a lot of food in the bag” which is total BS. Still sitting in drive through as I write this.
Atmosphere: 1
Food: 3
Service: 1
Maia Day
Sebastian and Lily were on staff when I came in late after a shift of my own around 11pm. Systems were slow and down but the staff was incredibly friendly during the wait and exceeded my expectations of customer service during a difficult time. They adapted quickly and made sure the waiting line was taken care of while juggling immature patrons ahead of me. Very responsible staff and made my night with their positive and lighthearted attitude despite it all !
I wanna give a big shout out to Mike working around 2pm. The customer service this guy provided me was above average. I couldn’t see pricing right and he was able to point it out. Very knowledgeable. He was super friendly and helpful. Super patient with me cause I had to two boys rushing for ice cream 🍦 Thanks making a great Monday
Atmosphere: 5
Food: 5
Service: 5
Sebastian Stephens
Amazing food and service it's clearly extremely understaffed but despite that the very young manager worked hard to get my food out as fast as he could.
Atmosphere: 5
Food: 5
Service: 5
Annie Hay
We love DQ but this has been the worst experience I’ve had anywhere. The order box was broken so we pulled up to the window as directed with the message written on a piece of paper taped to a cone. We waited SO LONG for the car infront of us. Then we placed an order for four hot fudge sundaes with extra hot fudge and it took so long. At one point I saw one made but then both people working left to go to the back together and for a very long time. Once the order arrived the quantity was not good. One was so overfilled it went everywhere when opened but if only ice cream not the two extra toppings paid for, while the others were under filled and even though we asked for extra it was not given. I watched one employee lick their finger while working. I won’t be coming back to this location it was terrible all around.
Atmosphere: 1
Food: 1
Service: 1
Nun Bet
I stopped ordering food from Dairy Queen as a whole because it just takes way too long to spend was too much money on terrible food.
But I love the blizzards so much. But this last time, my dasher sat and waited an hour for my order. He apologized repeatedly because when they gave it to him it was already melted. Sent me a picture when he got it and it was just fully melted. Ordered at 10:10pm got it at 11:30. I am less than 4 minutes away from this store. An hour for melted ice cream is absolutely insane.
Atmosphere: 1
Food: 1
Service: 1
Bien Spired
This location is the absolute worst. Please go to any other dairy queen other than this one. The employee is here like to eat.Food with customers are waiting in the lobby for their orders or waiting to place an order. They also like to swear while customers are in the lobby and argue with each other while talking trash about their co-workers.That aren't there right now. You can tell it's a disorganized mess in that nobody knows what they're doing and nobody can follow direction or give it. The shift lead looked more interested in just having fun time with her co workers than being the boss. The person I assume is the store manager was sitting at a table with a headset on giggling while looking at a laptop so probably just sitting there messing around while getting paid and not caring what his employees are doing. I hope somebody really important in the dairy.Queen chain sees this review and fires.The people working there that are causing the store to suck so bad.
This place is a mess one of the young workers constantly just stands around I watched her walk around eating while there was customers waiting then she proceeded to take orders with her mouth full and didn’t even wash her hands after sticking them in her mouth I asked her her name and she told me “Alyssa” with such attitude
Atmosphere: 1
Food: 1
Service: 1
Good icecream but man there short changing you so bad like 2 mediums and they are both only about ⅔ of the cup ful....bummer.. I been getting blizzards for the last like 2 weeks almost straight and this was a huge disappointment.
Goated
Atmosphere: 5
Food: 5
Service: 5
The food prep area was disgusting and absolutely not up to code. The whole place smelled like rotten milk and the bathrooms were almost unusable. I’m shocked this place is open, I’ve seen abandoned buildings in better repair. Very concerning experience.
The people who served me weren't friendly; she barely spoke. There were a lot of flies in the room.
Atmosphere: 1
Service: 1
Took about 20 minutes or more to get four blizzard and when we did finally get them or New York strawberry cheesecake literally had two strawberries in the entire thing and no syrup. It was the worst I’ve ever had.
Atmosphere: 1
Food: 1
Service: 1
Why don't your workers wear gloves?
Atmosphere: 3
Take a long time to make food
Atmosphere: 1
Food: 3
Service: 1
Waited in drive through line for about 20 minutes. Was told when we got to the window that the person in front of us ordered “a lot of food” (according to the rude female worker). Kind of weird that the only one small bag handed to them. When we said that, the worker replied with “yeah, there was a lot of food in the bag” which is total BS. Still sitting in drive through as I write this.
Atmosphere: 1
Food: 3
Service: 1
Sebastian and Lily were on staff when I came in late after a shift of my own around 11pm. Systems were slow and down but the staff was incredibly friendly during the wait and exceeded my expectations of customer service during a difficult time. They adapted quickly and made sure the waiting line was taken care of while juggling immature patrons ahead of me. Very responsible staff and made my night with their positive and lighthearted attitude despite it all !
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I wanna give a big shout out to Mike working around 2pm. The customer service this guy provided me was above average. I couldn’t see pricing right and he was able to point it out. Very knowledgeable. He was super friendly and helpful. Super patient with me cause I had to two boys rushing for ice cream 🍦 Thanks making a great Monday
Atmosphere: 5
Food: 5
Service: 5
Amazing food and service it's clearly extremely understaffed but despite that the very young manager worked hard to get my food out as fast as he could.
Atmosphere: 5
Food: 5
Service: 5
We love DQ but this has been the worst experience I’ve had anywhere. The order box was broken so we pulled up to the window as directed with the message written on a piece of paper taped to a cone. We waited SO LONG for the car infront of us. Then we placed an order for four hot fudge sundaes with extra hot fudge and it took so long. At one point I saw one made but then both people working left to go to the back together and for a very long time. Once the order arrived the quantity was not good. One was so overfilled it went everywhere when opened but if only ice cream not the two extra toppings paid for, while the others were under filled and even though we asked for extra it was not given. I watched one employee lick their finger while working. I won’t be coming back to this location it was terrible all around.
Atmosphere: 1
Food: 1
Service: 1
I stopped ordering food from Dairy Queen as a whole because it just takes way too long to spend was too much money on terrible food.
But I love the blizzards so much. But this last time, my dasher sat and waited an hour for my order. He apologized repeatedly because when they gave it to him it was already melted. Sent me a picture when he got it and it was just fully melted. Ordered at 10:10pm got it at 11:30. I am less than 4 minutes away from this store. An hour for melted ice cream is absolutely insane.
Atmosphere: 1
Food: 1
Service: 1
This location is the absolute worst. Please go to any other dairy queen other than this one. The employee is here like to eat.Food with customers are waiting in the lobby for their orders or waiting to place an order. They also like to swear while customers are in the lobby and argue with each other while talking trash about their co-workers.That aren't there right now. You can tell it's a disorganized mess in that nobody knows what they're doing and nobody can follow direction or give it. The shift lead looked more interested in just having fun time with her co workers than being the boss. The person I assume is the store manager was sitting at a table with a headset on giggling while looking at a laptop so probably just sitting there messing around while getting paid and not caring what his employees are doing. I hope somebody really important in the dairy.Queen chain sees this review and fires.The people working there that are causing the store to suck so bad.
Atmosphere: 1
Service: 1
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