The best donuts in the area. Friendly staff and reasonable prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
David Austin
First time I've been at this donut shop. The lady behind the counter was very nice and friendly. Don't get mad if I tell you what I thought of the donut. You need to know that I worked at a donut shop 45 years ago.. I know what it is. It wasn't too bad to be honest with you.. I had a maple bar. Seems like the maple flavoring was not quite as strong as I remember. The donut was good. And the covering of the icing was done very nice one. The display in the store was wonderful. Have a wonderful day
Atmosphere: 3
Food: 4
Service: 5
D E E
The service is horrible the guy who sold me my donuts was rude and had a horrible attitude. The donuts were dry like they were made early in the morning and had been sitting all day. Just sad. If you’re going to have a business and charge people for product you should care about quality and customer service. Won’t be coming back
Food: 1
Service: 1
Miss Devious
They serve expired drinks/food and overcharge, plus one of my sisters hot chocolate had a bug in it , they said it was a chunk of chocolate but it had wings and legs ?????? When my little sister brought up the overcharge they only refunded the amount they overcharged and were VERY rude to her. My little sister is so sweet. Definitely don’t recommend anyone ever coming her. They’re disgusting, horrible and treat their customers horrible too for THEIR mistakes.
Atmosphere: 1
Food: 1
Service: 1
Jessie Patton
I came in today 12/14 we ordered 3 large hot chocolates and 2 small hot chocolates. We were the only customer and it took him probably about 10 min to make which was strange. Then when we ordered the hot chocolates we mentioned the 2 smalls being for the kiddos. We asked if they could be more like Luke warm, he handed them over steaming every single one. And none of them had whip cream either. We ended up having to throw them out because the large ones tasted awful and the smalls were so hot by the time we finished Christmas lights they were still steaming. I got home and I noticed when I took a lid off the cup had a fly? Inside it. To top it off I checked how much they cost and we were charged 34$ I looked at the menu and lg hot cocoa are 3.75 and small are 3$ so our total shouldn’t exceed 18$ I called and they have told me to come in tomorrow hopefully it is resolved. I grew up getting hot cocoa here and never have I had such a bad experience and gross drink unfortunately.update: not good. They had no idea I was coming in for a refund so it took a long time to figure out and call the employee who made the mistake. They also wouldn’t refund for the one drink with a bug and were very adamant that I had no idea what bugs look like when this had wings and legs. Very rude they expected me the second I found the bug to return from my house at 930 pm to show them it. Happily will never go back. Friendly reminder to check your receipt and check your drink :)
Atmosphere: 1
Food: 1
Service: 1
Patrick Lynch
Best place for donuts I've found yet in the Salem area! The creme filled donuts are amright up there with Dunkin (which we don't have out west anymore) and the fritters are divine (we love to get the BIG ones!).
Atmosphere: 4
Food: 5
Service: 5
Tariq Alayan
Honestly, they were okay — nothing particularly special or memorable 🍩. Just your average flavor and texture.
Atmosphere: 3
Food: 3
Service: 3
Duncan Thomas
Raised chocolate doughnuts were stale.
Update - Since the owner replied I should also add two comments. 1. I did get a cinnamon roll for my wife which she said was very good. 2. While I appreciate the apology, when I got home and took my raised chocolate doughnut out of the bag, I could pretty much tell it was stale and a bite confirmed that. So if I could SEE up close that it appeared stale, why didn't the person serving them up into a bag notice that? I'm not a daily doughnut regular, and when I get one I usually get them from our local grocery store chain, but past 10am their selection is poor. So I was hoping this place could be relied on since they advertise they bake at least twice a day (sorry - mine didn't taste like it), so I should be able to go in anytime and get a nice puffy doughnut and not have to worry about some dried up stale dough with a swipe of chocolate masquerading as a quality doughnut shop doughnut.
I will probably try them once more, as I would like a place to stop at that carries fresh doughnuts later in the day. But if that next stop does not pan out, I'll be done for sure.
Atmosphere: 3
Food: 1
Service: 4
Nicky
I came here the other night and was really disappointed. The donuts tasted old 😒 and when I tried to pay with my debit card, their machine wouldn’t work. I was forced to use my credit card instead, which charged me a fee—kind of sketchy. I went down the street afterward and my debit card worked just fine, so the problem was definitely here.
This also isn’t the first issue I’ve had. Another time, I ordered online and they didn’t have the donuts I paid for. Instead of giving me a refund, I had to go through my bank to get my money back. Between the stale donuts, payment issues, and lack of accountability, I won’t be coming back. The whole experience feels very scammy.
Atmosphere: 2
Food: 1
Service: 3
Justine T
I got donuts around noon on Fathers day . They were all fresh, soft, and delicious!
My very favorite donut shop in Salem! Always a classic!
Tracie Beckes
I have been going to this specific donut shop for about 4 yrs .... The quality is spectacular 😍 donut holes that melt in your mouth. The added things like chai tea and smoothies are pretty delicious too. Staff is always friendly and helpful.
Richard “TacImpulse” Scott
Not a good experience here. The donuts were just plain dry, and bad. Took a long time to boot. Won't be going back there, that's for sure...
Anonymous Sharer
This place is crap. I’ve gone here at night twice and had the worst service. Both times they had no biscuits and gravy. The first time the girl said they don’t do it after 10 this time the guy said the gravy was spoiled. No selection of donuts. Both times I was given whatever they wanted to put in the box despite the fact that I asked for specific donuts. Don’t bother going here the other reviews that say this place is great are a lie. This place sucks staff is lazy and unfriendly. 0/10. Overpriced and not worth paying for something you’re not gonna get. I would rather give my money to the homeless than day night donuts at this point. I read other reviews that say the same thing I’m saying and the owner chimes in about second chances. How many second chances do you need? I can’t believe this place is even still open selling moldy donuts and having spoiled food in your fridge. What’s wrong with you?! The one on commercial is not like this. I’m very very disappointed and tempted to call the health department. Shane on you!
Atmosphere: 1
Food: 1
Service: 1
Ray Grant
Our regular stop on Tuesday mornings!! Wonderfully nice staff. Excellent donuts, biscuits n gravy, breakfast sandwiches, amazing drinks selection!! Thank you for creating core memories for our family.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Donuts, Biscuits and Gravy, Doughnut, German Chocolate, Blueberry Fritter
The best donuts in the area. Friendly staff and reasonable prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
First time I've been at this donut shop.
The lady behind the counter was very nice and friendly.
Don't get mad if I tell you what I thought of the donut.
You need to know that I worked at a donut shop 45 years ago..
I know what it is.
It wasn't too bad to be honest with you..
I had a maple bar.
Seems like the maple flavoring was not quite as strong as I remember.
The donut was good.
And the covering of the icing was done very nice one.
The display in the store was wonderful.
Have a wonderful day
Atmosphere: 3
Food: 4
Service: 5
The service is horrible the guy who sold me my donuts was rude and had a horrible attitude. The donuts were dry like they were made early in the morning and had been sitting all day. Just sad. If you’re going to have a business and charge people for product you should care about quality and customer service. Won’t be coming back
Food: 1
Service: 1
They serve expired drinks/food and overcharge, plus one of my sisters hot chocolate had a bug in it , they said it was a chunk of chocolate but it had wings and legs ?????? When my little sister brought up the overcharge they only refunded the amount they overcharged and were VERY rude to her. My little sister is so sweet. Definitely don’t recommend anyone ever coming her. They’re disgusting, horrible and treat their customers horrible too for THEIR mistakes.
Atmosphere: 1
Food: 1
Service: 1
I came in today 12/14 we ordered 3 large hot chocolates and 2 small hot chocolates. We were the only customer and it took him probably about 10 min to make which was strange. Then when we ordered the hot chocolates we mentioned the 2 smalls being for the kiddos. We asked if they could be more like Luke warm, he handed them over steaming every single one. And none of them had whip cream either. We ended up having to throw them out because the large ones tasted awful and the smalls were so hot by the time we finished Christmas lights they were still steaming. I got home and I noticed when I took a lid off the cup had a fly? Inside it. To top it off I checked how much they cost and we were charged 34$ I looked at the menu and lg hot cocoa are 3.75 and small are 3$ so our total shouldn’t exceed 18$ I called and they have told me to come in tomorrow hopefully it is resolved. I grew up getting hot cocoa here and never have I had such a bad experience and gross drink unfortunately.update: not good. They had no idea I was coming in for a refund so it took a long time to figure out and call the employee who made the mistake. They also wouldn’t refund for the one drink with a bug and were very adamant that I had no idea what bugs look like when this had wings and legs. Very rude they expected me the second I found the bug to return from my house at 930 pm to show them it. Happily will never go back. Friendly reminder to check your receipt and check your drink :)
Atmosphere: 1
Food: 1
Service: 1
Best place for donuts I've found yet in the Salem area! The creme filled donuts are amright up there with Dunkin (which we don't have out west anymore) and the fritters are divine (we love to get the BIG ones!).
Atmosphere: 4
Food: 5
Service: 5
Honestly, they were okay — nothing particularly special or memorable 🍩. Just your average flavor and texture.
Atmosphere: 3
Food: 3
Service: 3
Raised chocolate doughnuts were stale.
Update - Since the owner replied I should also add two comments.
1. I did get a cinnamon roll for my wife which she said was very good.
2. While I appreciate the apology, when I got home and took my raised chocolate doughnut out of the bag, I could pretty much tell it was stale and a bite confirmed that. So if I could SEE up close that it appeared stale, why didn't the person serving them up into a bag notice that? I'm not a daily doughnut regular, and when I get one I usually get them from our local grocery store chain, but past 10am their selection is poor. So I was hoping this place could be relied on since they advertise they bake at least twice a day (sorry - mine didn't taste like it), so I should be able to go in anytime and get a nice puffy doughnut and not have to worry about some dried up stale dough with a swipe of chocolate masquerading as a quality doughnut shop doughnut.
I will probably try them once more, as I would like a place to stop at that carries fresh doughnuts later in the day. But if that next stop does not pan out, I'll be done for sure.
Atmosphere: 3
Food: 1
Service: 4
I came here the other night and was really disappointed. The donuts tasted old 😒 and when I tried to pay with my debit card, their machine wouldn’t work. I was forced to use my credit card instead, which charged me a fee—kind of sketchy. I went down the street afterward and my debit card worked just fine, so the problem was definitely here.
This also isn’t the first issue I’ve had. Another time, I ordered online and they didn’t have the donuts I paid for. Instead of giving me a refund, I had to go through my bank to get my money back. Between the stale donuts, payment issues, and lack of accountability, I won’t be coming back. The whole experience feels very scammy.
Atmosphere: 2
Food: 1
Service: 3
I got donuts around noon on Fathers day . They were all fresh, soft, and delicious!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My very favorite donut shop in Salem! Always a classic!
I have been going to this specific donut shop for about 4 yrs .... The quality is spectacular 😍 donut holes that melt in your mouth. The added things like chai tea and smoothies are pretty delicious too. Staff is always friendly and helpful.
Not a good experience here. The donuts were just plain dry, and bad. Took a long time to boot. Won't be going back there, that's for sure...
This place is crap. I’ve gone here at night twice and had the worst service. Both times they had no biscuits and gravy. The first time the girl said they don’t do it after 10 this time the guy said the gravy was spoiled. No selection of donuts. Both times I was given whatever they wanted to put in the box despite the fact that I asked for specific donuts. Don’t bother going here the other reviews that say this place is great are a lie. This place sucks staff is lazy and unfriendly. 0/10. Overpriced and not worth paying for something you’re not gonna get. I would rather give my money to the homeless than day night donuts at this point. I read other reviews that say the same thing I’m saying and the owner chimes in about second chances. How many second chances do you need? I can’t believe this place is even still open selling moldy donuts and having spoiled food in your fridge. What’s wrong with you?! The one on commercial is not like this. I’m very very disappointed and tempted to call the health department. Shane on you!
Atmosphere: 1
Food: 1
Service: 1
Our regular stop on Tuesday mornings!! Wonderfully nice staff. Excellent donuts, biscuits n gravy, breakfast sandwiches, amazing drinks selection!! Thank you for creating core memories for our family.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Donuts, Biscuits and Gravy, Doughnut, German Chocolate, Blueberry Fritter
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