Jack In The Box
$ • Fast Food, Burgers, Tacos
Hours:
2801 Broadway St NE, Salem
(503) 585-4830
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Jack in the Box Reviews
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They did not have a breakfast board up and the lady that talked to me was so rude and could have cared less. She said just order I said I don’t see anything.
She said just order something I said what do you have?
We are burritos sandwiches what do you want. I said do you have a menu no she replied.
Customer Service zero
Last night, 4/30 at around 9:50pm, I experienced the worst customer service I've had at this location. I don't know what happened to the previous night lady, she was amazing, but last nights trinity just wasn't it!
Me- can I get a bacon and cheese croissant
Lady- a sausage and cheese croissant
Me- no a bacon and cheese, just bacon and cheese
Sir- you mean the supreme croissant
Me- as long as it's only bacon and cheese
Lady- go ahead and go to the last...read full review
Went thru the drive thru and I asked for hot cheese to my fries in... Melted, hot cheese. Got back to work and opened the container to dip my cheese.... These friggen idiots gave me a piece of cold Swiss cheese! A slice of cheese to dip my fries in!!!! I wish I could post the picture.
Morons.
Ratings
Menu
Hours
| Monday | 6AM - 1AM |
| Tuesday | 6AM - 1AM |
| Wednesday | 6AM - 1AM |
| Thursday | 6AM - 1AM |
| Friday | 6AM - 2AM |
| Saturday | 6AM - 2AM |
| Sunday | 6AM - 1AM |
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Jack In The Box is a fast-food restaurant that offers a mixed dining experience. The outside of the establishment may appear unkempt, with a "dirtbag" passed out on the sidewalk, but the interior is surprisingly clean, and the food is reported to be fresh and of good quality. The restaurant is staffed by two hardworking employees, one at the drive-thru and the other handling the grill and fryer.
Customer service, however, seems inconsistent. One reviewer noted that the dining room was very filthy at 4:00 but was cleaned after asking, although the tables were not dried, so the customer had to do it themselves. Another customer experienced order issues, missing two tacos and half and half fries, despite ordering a chicken sandwich meal. They drove back to get the missing tacos and were met with skepticism from staff, but the issue was eventually resolved.
The reviews suggest that Jack In The Box offers a generally good food menu with options like all day breakfast and cheap tacos, which many find worthwhile. The food is usually well-made, but order mistakes happen. Despite some cleanliness and service issues, the restaurant's staff, including enthusiastic employees and a helpful manager from another location, are appreciated. Overall, while the experience can vary, the restaurant provides tasty food with dedicated staff, though improvements in order accuracy and cleanliness would enhance customer satisfaction.