Had nothing but good experiences here, the one down the street on Lancaster and Silverton sucks. Poor management and really does not care about how poorly their workers treat their customers. Do not go there!
Atmosphere: 5
Food: 5
Service: 5
Kristen Forseth Millard
Randomly closed 2 hours earlier than advertised
Kren Z
Food is great and fast. However, they use Iber for delivery which kinda sucks. That said, when I called to let them know my order wasn't delivered, they scrambled to make it right. Much appreciated!
Atmosphere: 5
Food: 5
Service: 5
Jose Villanueva
Yum
Vegetarian options: Veg sandwich is great
Atmosphere: 3
Food: 4
Service: 3
Chelsey Sicheneder
They have fast service and good food like the Pepe and the bourbon sandwiches.
Parking: Have lots lots of parking in front of the building with some handicap
Atmosphere: 4
Food: 5
Service: 5
Nikki Burklow
Ever since the owner of this franchise decided to get rid of in house delivery driver positions in favor of outsourcing it to UberEats, ordering has been a NIGHTMARE. Food not getting delivered at all or getting delivered an hour after it was picked up. The drivers from UberEats usually don't speak English (so no communication) or they do speak English but don't look clean/hygienic enough to even be handling the bag my food is in. BRING BACK YOUR OLD DELIVERY OPTION
Chronicle Guitars
I've been a customer of this JJ since it first opened. I've ordered pretty frequently during that time, I ordered a giant turkey tom, $20 and it was all bread, there was so little meat and toppings that I couldn't even tell there was anything in it all, the giant is supposed to be 16" but was about 4" short. I'd add a photo but doesn't seem to be an option. I've never called to complain in the past, not once, but this was just unacceptable, my roommates daughter looked at it and said "wow my sister got a free sandwich from there for her birthday and it was like 3 times bigger than that" and laughed I called the manager, explained what happened, that I've been ordering there 10+yrs, which he knows from my order history, I told him that the sandwich had almost nothing on it, and how disappointed I was and his response? Oh, well, I understand, thanks for calling. Not I'm sorry, your a valued customer, let me make it better/fix it. Nothing just thanks for calling ... I will NEVER order jimmy johns again... Hope that 20 bucks was worth losing a loyal customer.
Food: 1
Service: 1
F.R.G. Admin
Unbelievably bad delivery service. I am giving up on ever ordering from JJ again. Subs so unreliable you’ll freak at how hungry you are.
Service: 1
Chris Burkhart
Good ole
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Derek Leach
Crazy how a sandwich delivery shop doesn't employ drivers to deliver sandwiches... maybe keep drivers so you can fulfill orders without a third party
We stopped what we were doing to make it in time before closing. We pulled up to the drive through 10 minutes before closing and the young women said they were closed. We assured them the google search said 9pm and she ignored us and ran to the front door to lock it. Very unprofessional customer service to turn away 9 sandwich orders.
Atmosphere: 5
Food: 5
Service: 1
Susan Callender
Great Sandwiches !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Jill Sherwood
The guy working on Monday July 1st from 7:30 til closed, is freaking awesome. Seems like a really great worker. Appreciate seeing that now days. Had a beard but didn't get his name. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Jerry
Great food and ¹a
Atmosphere: 5
Food: 5
Service: 5
Scott Whitehead
Two guys with beards preparing food with no face protection. Did not enjoy the beard hair in my sandwich. Sent an email to corporate and not a word or phone call. NEVER AGAIN.
Had nothing but good experiences here, the one down the street on Lancaster and Silverton sucks. Poor management and really does not care about how poorly their workers treat their customers. Do not go there!
Atmosphere: 5
Food: 5
Service: 5
Randomly closed 2 hours earlier than advertised
Food is great and fast. However, they use Iber for delivery which kinda sucks. That said, when I called to let them know my order wasn't delivered, they scrambled to make it right. Much appreciated!
Atmosphere: 5
Food: 5
Service: 5
Yum
Vegetarian options: Veg sandwich is great
Atmosphere: 3
Food: 4
Service: 3
They have fast service and good food like the Pepe and the bourbon sandwiches.
Parking: Have lots lots of parking in front of the building with some handicap
Atmosphere: 4
Food: 5
Service: 5
Ever since the owner of this franchise decided to get rid of in house delivery driver positions in favor of outsourcing it to UberEats, ordering has been a NIGHTMARE.
Food not getting delivered at all or getting delivered an hour after it was picked up. The drivers from UberEats usually don't speak English (so no communication) or they do speak English but don't look clean/hygienic enough to even be handling the bag my food is in.
BRING BACK YOUR OLD DELIVERY OPTION
I've been a customer of this JJ since it first opened. I've ordered pretty frequently during that time, I ordered a giant turkey tom, $20 and it was all bread, there was so little meat and toppings that I couldn't even tell there was anything in it all, the giant is supposed to be 16" but was about 4" short. I'd add a photo but doesn't seem to be an option. I've never called to complain in the past, not once, but this was just unacceptable, my roommates daughter looked at it and said "wow my sister got a free sandwich from there for her birthday and it was like 3 times bigger than that" and laughed
I called the manager, explained what happened, that I've been ordering there 10+yrs, which he knows from my order history, I told him that the sandwich had almost nothing on it, and how disappointed I was and his response? Oh, well, I understand, thanks for calling. Not I'm sorry, your a valued customer, let me make it better/fix it. Nothing just thanks for calling ... I will NEVER order jimmy johns again... Hope that 20 bucks was worth losing a loyal customer.
Food: 1
Service: 1
Unbelievably bad delivery service. I am giving up on ever ordering from JJ again. Subs so unreliable you’ll freak at how hungry you are.
Service: 1
Good ole
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Crazy how a sandwich delivery shop doesn't employ drivers to deliver sandwiches... maybe keep drivers so you can fulfill orders without a third party
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We stopped what we were doing to make it in time before closing. We pulled up to the drive through 10 minutes before closing and the young women said they were closed. We assured them the google search said 9pm and she ignored us and ran to the front door to lock it. Very unprofessional customer service to turn away 9 sandwich orders.
Atmosphere: 5
Food: 5
Service: 1
Great Sandwiches !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
The guy working on Monday July 1st from 7:30 til closed, is freaking awesome. Seems like a really great worker. Appreciate seeing that now days. Had a beard but didn't get his name. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Great food and ¹a
Atmosphere: 5
Food: 5
Service: 5
Two guys with beards preparing food with no face protection. Did not enjoy the beard hair in my sandwich. Sent an email to corporate and not a word or phone call. NEVER AGAIN.
Atmosphere: 1
Food: 1
Service: 1
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