I typically don't frequently eat this type of food but theapp makes the drive thru so efficient. Quick way to grab breakfast and decent coffee on the way to work
Atmosphere: 4
Food: 5
Service: 5
Autumn dawn Hudson
I like this McDonald's 1 for the location and most of the workers are hard working and polite and the service is ok it could be better i know cause I have worked at a few McDonald's in salem granted it gets real busy but there is room for improvement but it's definitely clean inside and outside but they can speed it up just a little bit and the prices are ok for the times we live in nowadays my overall impression is that it's great at this McDonald's and most of the staff rock i go to this McDonald's alot and will keep doing so
Liliana Martinez
I always go to this location and I always have an issue of the staff forgetting to give me my food and always have to drive back to get what I paid for and mind you I live 15 minutes away so I hate having to drive back just because they forget something which makes me mad and some staff are inconsiderate and don't double check the orders. Another issue is they act like they don't know what they're doing.
Atmosphere: 2
Food: 1
Service: 1
Ash Jensen
My husband and I get strawberry milkshakes with extra whipped cream almost every day. When we order those it's fine, only if this certain guy is working. Pretty sure he's the night manager? Anyways he always gives us the extra we paid for. If anyone else makes it I swear they give us LESS than if we ordered one with regular whipped cream! Then sometimes we order burgers and I get the double cheeseburger and in the last month or of the maybe 5 times we've gotten burgers 3 of them had my mayo half inside of the burger and the other half all smeared on the outside of the bun. I get it, I ordered regular mayo (with the double cheeseburger you have to specify if you want mayo at all) but what the heck! We order to go and it pisses me off that when I grab it out the bag STILL IN THE WRAPPING I get mayo on my hand. It's not a little bit either, not like they just rushed wrapping and some slipped out. No. It looks like they just have the burger set on the wrapper and they took a big ol ladle into a big ol mayo jar and threw it onto it like one of those sticks that holds a tennis ball for easy over hand throw to play with your dog. I swear that's how they threw it on there! Half of it on the burger and the other half on the wrapper and they fold it up just like that and boom all over the outside and all up in the bag oozing out. We've stopped getting burgers there after it's happened so many times. We go to burger king up the street now. Now we only go to McDonald's for milkshakes. The 2⭐ rating I'm giving is for the burgers and if you ask me that's being generous only reason it's not a one is because normally at other McDonald's when I ask for extra pickles they give me just 1 extra (so then I'd have 3-4 since normally that only put 2 or 3 depending on how big) but this place hooks it up on the pickles. If it were for the shakes it would be 4.3⭐
Atmosphere: 3
Food: 1
Service: 4
Ryan Callagan
Great for breakfast. Very consistent location. Which is what you want from a McDonald's.
Use the app if you want good prices.
It's McDonald's. You know what you're getting. Don't get on your high horse about it.
They do a good job at this one. I've had way worse experiences at other fast food places.
Angela Rockhold
This location is always clean and has very little wait. It also includes a play area.
Deez Nutz
Online it says that their lobby's open at 5:00 so I walk all the way down here in the rain to get some food and their lobby is not open at 5:00. On both the app and their website says it is open at 5:00 why would they not change that very confusing and very frustrating
Service: 1
Tracy Learn
We won't be back. We decided to try this location as the North River Road location cannot figure out the drink sizes and I've left them feedback on their feedback app twice. This location did the same thing but took it one step further. First, drink sizes. The Small fountain drink cup has a size label on the side that indicates Small Fountain Drink and another label for Medium coffee drinks. So the staff repeatedly try to pass this size off for a medium fountain drink. Either management is telling them to cheat their customers or they really can't read the difference. So both locations do this. Others in Salem and the surrounding areas haven't. We had ordered on the app for table service, the app said our meal would be brought to our table. When it took longer than seemed appropriate, we asked. They'd handed our order to someone curbside. Just like that. They remade it and brought it to us, but by then, there was no receipt to make an online complaint with. Just an overall terrible experience.
Atmosphere: 4
Food: 4
Service: 1
Patrick
It a great mcdonald's
Atmosphere: 5
Food: 5
Service: 5
Aylin Flores
The McDonald’s employee Diego is so kind and goes above and beyond, he checks in with you at your table, cleans the tables right away when people leave & offers to help with filling drinks up. He was so helpful!
Staff is nice here, and the bathrooms and play place are clean! This is our favorite McDonald's to go to in town.
Atmosphere: 5
Food: 5
Service: 5
Deloris Dittman
Went through drive thru and ordered a quarter pounder delux, no salt, light mayonnaise, extra lettuce,extra tomato. Which I paid an extra fifty cents for. I got my sandwhich with very little lettuce and no tomato at all.
Ken Welle
Always get good McDonald's meals here. Workers are very nice, excellent services
Atmosphere: 5
Food: 5
Service: 5
Tonya Massingale
My order was completely screwed up I live 10 miles out if town and I was so angry I dident call for fear of my mouth
Atmosphere: 1
Food: 1
Service: 1
Pete Strance
It's horrible fast food at It's finest, got most of it right in drive thru.
I typically don't frequently eat this type of food but theapp makes the drive thru so efficient. Quick way to grab breakfast and decent coffee on the way to work
Atmosphere: 4
Food: 5
Service: 5
I like this McDonald's 1 for the location and most of the workers are hard working and polite and the service is ok it could be better i know cause I have worked at a few McDonald's in salem granted it gets real busy but there is room for improvement but it's definitely clean inside and outside but they can speed it up just a little bit and the prices are ok for the times we live in nowadays my overall impression is that it's great at this McDonald's and most of the staff rock i go to this McDonald's alot and will keep doing so
I always go to this location and I always have an issue of the staff forgetting to give me my food and always have to drive back to get what I paid for and mind you I live 15 minutes away so I hate having to drive back just because they forget something which makes me mad and some staff are inconsiderate and don't double check the orders. Another issue is they act like they don't know what they're doing.
Atmosphere: 2
Food: 1
Service: 1
My husband and I get strawberry milkshakes with extra whipped cream almost every day. When we order those it's fine, only if this certain guy is working. Pretty sure he's the night manager? Anyways he always gives us the extra we paid for. If anyone else makes it I swear they give us LESS than if we ordered one with regular whipped cream! Then sometimes we order burgers and I get the double cheeseburger and in the last month or of the maybe 5 times we've gotten burgers 3 of them had my mayo half inside of the burger and the other half all smeared on the outside of the bun. I get it, I ordered regular mayo (with the double cheeseburger you have to specify if you want mayo at all) but what the heck! We order to go and it pisses me off that when I grab it out the bag STILL IN THE WRAPPING I get mayo on my hand. It's not a little bit either, not like they just rushed wrapping and some slipped out. No. It looks like they just have the burger set on the wrapper and they took a big ol ladle into a big ol mayo jar and threw it onto it like one of those sticks that holds a tennis ball for easy over hand throw to play with your dog. I swear that's how they threw it on there! Half of it on the burger and the other half on the wrapper and they fold it up just like that and boom all over the outside and all up in the bag oozing out.
We've stopped getting burgers there after it's happened so many times. We go to burger king up the street now. Now we only go to McDonald's for milkshakes.
The 2⭐ rating I'm giving is for the burgers and if you ask me that's being generous only reason it's not a one is because normally at other McDonald's when I ask for extra pickles they give me just 1 extra (so then I'd have 3-4 since normally that only put 2 or 3 depending on how big) but this place hooks it up on the pickles. If it were for the shakes it would be 4.3⭐
Atmosphere: 3
Food: 1
Service: 4
Great for breakfast. Very consistent location. Which is what you want from a McDonald's.
Use the app if you want good prices.
It's McDonald's. You know what you're getting. Don't get on your high horse about it.
They do a good job at this one. I've had way worse experiences at other fast food places.
This location is always clean and has very little wait. It also includes a play area.
Online it says that their lobby's open at 5:00 so I walk all the way down here in the rain to get some food and their lobby is not open at 5:00. On both the app and their website says it is open at 5:00 why would they not change that very confusing and very frustrating
Service: 1
We won't be back. We decided to try this location as the North River Road location cannot figure out the drink sizes and I've left them feedback on their feedback app twice. This location did the same thing but took it one step further. First, drink sizes. The Small fountain drink cup has a size label on the side that indicates Small Fountain Drink and another label for Medium coffee drinks. So the staff repeatedly try to pass this size off for a medium fountain drink. Either management is telling them to cheat their customers or they really can't read the difference. So both locations do this. Others in Salem and the surrounding areas haven't.
We had ordered on the app for table service, the app said our meal would be brought to our table. When it took longer than seemed appropriate, we asked. They'd handed our order to someone curbside. Just like that. They remade it and brought it to us, but by then, there was no receipt to make an online complaint with.
Just an overall terrible experience.
Atmosphere: 4
Food: 4
Service: 1
It a great mcdonald's
Atmosphere: 5
Food: 5
Service: 5
The McDonald’s employee Diego is so kind and goes above and beyond, he checks in with you at your table, cleans the tables right away when people leave & offers to help with filling drinks up. He was so helpful!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Staff is nice here, and the bathrooms and play place are clean! This is our favorite McDonald's to go to in town.
Atmosphere: 5
Food: 5
Service: 5
Went through drive thru and ordered a quarter pounder delux, no salt, light mayonnaise, extra lettuce,extra tomato. Which I paid an extra fifty cents for. I got my sandwhich with very little lettuce and no tomato at all.
Always get good McDonald's meals here. Workers are very nice, excellent services
Atmosphere: 5
Food: 5
Service: 5
My order was completely screwed up I live 10 miles out if town and I was so angry I dident call for fear of my mouth
Atmosphere: 1
Food: 1
Service: 1
It's horrible fast food at It's finest, got most of it right in drive thru.
Atmosphere: 1
Food: 1
Service: 5
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