The location at 4020 commercial street opens at 5am but they never turn on the light M signs making it hard to see this location in the dark. This is a consistent issue, I get my order and have to tell them the light is off. My guess is that it's easier on the morning crew if no one knows they are open
Atmosphere: 3
Food: 5
Service: 3
Charlotte
This is absolutely the worst McDonald’s location is Salem. The restaurant is always filthy dirty. You can’t find a clean table in the place and the floors are extremely dirty. I’ve almost fallen down a couple of times because the floor was so slippery.
They don’t keep the ketchup stocked and keep the straws behind the counter. If you need either, they will ignore you and make you wait. It’s almost impossible to get anyone to acknowledge you when standing up at the counter.
The food is hit or miss with the freshness but that’s pretty common for most locations that I’ve been to.
Atmosphere: 1
Food: 3
Service: 1
Robert Lester
Always always always get my order wrong and waste my time. I stopped going to this one.
Atmosphere: 1
Food: 5
Service: 1
Mat B
Great burgers fresh frys and served some good cookies
Atmosphere: 5
Food: 5
Service: 5
joyce Wynkoop
The young lady sahrah is a great asset to mcdonalds. she is wonderful .She helped me with the app she is patient. we need more of her working customer service jobs. i was able to save money who doesn'tlove that?. Very pleasant young lady. Atmosphere was relaxing. Came back again and sahrah helped me again provided excellent service im so happy when I visit ❤️ this McDonald's and sahrah is working the counter. smart manager has her doing the perfect job front counter. I came in once when she wasn't working not the same atmosphere as when she is there. Not that the other employees aren't great it's just different when she's not there.Thank you for employing such a wonderful young lady.
Atmosphere: 5
Food: 5
Service: 5
Katrina Reis
I want to give a shot out to an exceptional employee who works at this McDonald's and her name is Sarah! I've been watching her DO EVERYTHING and keep a smile on the whole time and she genuinely cares about her customers by taking the time to make she they are happy. I absolutely love seeing this!
THANK YOU SARAH FOR KICKING BUTT AT WORK AND DOUNG AN AMAZING JOB!!!
Atmosphere: 5
Food: 5
Service: 5
Old Man
Stopped by the drive thru to get my kid a double cheeseburger and fry before his airsoft match. The cheeseburger he received looks older than him and he’s graduating high school next year.
Food: 1
Service: 3
Pamela Schoonover
McDonalds is the same as all the rest.. very clean too
We had gotten delivery, the burger was flat with the edges brown and crusty. The patty was a deep brown when I pulled the thing apart. The fries were over salted (I didn’t mind, but some might will). A few hours passed and I started to feel nauseas. I thought nothing of it. However an hour or two passed and I threw up. Only thing I saw was bits of burger undigested. Gross! I will never go to this McDonalds again.
Food: 1
Jenny s
This mc donalds was awesome not sure if it was a manager but I bought fries through the drive through and they were not fresh and I went in and told the person nicely and she gave me fresh fries didn't even say anything just made them for me and let me keep the other ones. I thought that was such good customer service. I'm more likely to go back somewhere if someone gives me something free after their mess up cause it means they have good customer service and they care.
Atmosphere: 5
Food: 3
Service: 5
Dianne doCarmo
The food I had this morning went right into the garbage!!! The bagel had to of been 1 week old and was sitting out the whole time! It was hard as a rock, cold and down right disgusting! The hash browns were probably sitting out just as long...they were mushy and cold. This is by far the WORST McDonalds I've ever been to!
Atmosphere: 1
Food: 1
Service: 2
Amy Jackson
Food is almost always perfect. Wait time is small, drive-thru is organized. Staff is friendly and the restaurant itself is pretty cool design and always clean.
Atmosphere: 5
Food: 4
Service: 5
Carol McCardell
Vegetarian options: I like the double quarter pounder
The location at 4020 commercial street opens at 5am but they never turn on the light M signs making it hard to see this location in the dark. This is a consistent issue, I get my order and have to tell them the light is off. My guess is that it's easier on the morning crew if no one knows they are open
Atmosphere: 3
Food: 5
Service: 3
This is absolutely the worst McDonald’s location is Salem. The restaurant is always filthy dirty. You can’t find a clean table in the place and the floors are extremely dirty. I’ve almost fallen down a couple of times because the floor was so slippery.
They don’t keep the ketchup stocked and keep the straws behind the counter. If you need either, they will ignore you and make you wait. It’s almost impossible to get anyone to acknowledge you when standing up at the counter.
The food is hit or miss with the freshness but that’s pretty common for most locations that I’ve been to.
Atmosphere: 1
Food: 3
Service: 1
Always always always get my order wrong and waste my time. I stopped going to this one.
Atmosphere: 1
Food: 5
Service: 1
Great burgers fresh frys and served some good cookies
Atmosphere: 5
Food: 5
Service: 5
The young lady sahrah is a great asset to mcdonalds. she is wonderful .She helped me with the app she is patient. we need more of her working customer service jobs. i was able to save money who doesn'tlove that?. Very pleasant young lady. Atmosphere was relaxing. Came back again and sahrah helped me again provided excellent service im so happy when I visit ❤️ this McDonald's and sahrah is working the counter. smart manager has her doing the perfect job front counter. I came in once when she wasn't working not the same atmosphere as when she is there. Not that the other employees aren't great it's just different when she's not there.Thank you for employing such a wonderful young lady.
Atmosphere: 5
Food: 5
Service: 5
I want to give a shot out to an exceptional employee who works at this McDonald's and her name is Sarah! I've been watching her DO EVERYTHING and keep a smile on the whole time and she genuinely cares about her customers by taking the time to make she they are happy. I absolutely love seeing this!
THANK YOU SARAH FOR KICKING BUTT AT WORK AND DOUNG AN AMAZING JOB!!!
Atmosphere: 5
Food: 5
Service: 5
Stopped by the drive thru to get my kid a double cheeseburger and fry before his airsoft match. The cheeseburger he received looks older than him and he’s graduating high school next year.
Food: 1
Service: 3
McDonalds is the same as all the rest.. very clean too
Atmosphere: 4
Food: 5
Service: 4
Mcdonald's right on par
Atmosphere: 4
Food: 4
Service: 4
Kids friendly
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
We had gotten delivery, the burger was flat with the edges brown and crusty. The patty was a deep brown when I pulled the thing apart. The fries were over salted (I didn’t mind, but some might will). A few hours passed and I started to feel nauseas. I thought nothing of it. However an hour or two passed and I threw up. Only thing I saw was bits of burger undigested. Gross! I will never go to this McDonalds again.
Food: 1
This mc donalds was awesome not sure if it was a manager but I bought fries through the drive through and they were not fresh and I went in and told the person nicely and she gave me fresh fries didn't even say anything just made them for me and let me keep the other ones. I thought that was such good customer service. I'm more likely to go back somewhere if someone gives me something free after their mess up cause it means they have good customer service and they care.
Atmosphere: 5
Food: 3
Service: 5
The food I had this morning went right into the garbage!!! The bagel had to of been 1 week old and was sitting out the whole time! It was hard as a rock, cold and down right disgusting! The hash browns were probably sitting out just as long...they were mushy and cold. This is by far the WORST McDonalds I've ever been to!
Atmosphere: 1
Food: 1
Service: 2
Food is almost always perfect. Wait time is small, drive-thru is organized. Staff is friendly and the restaurant itself is pretty cool design and always clean.
Atmosphere: 5
Food: 4
Service: 5
Vegetarian options: I like the double quarter pounder
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Sausage Mcmuffin with Egg, Bacon Egg & Cheese Biscuit, Chicken Mcnuggets, Double Cheeseburger, Sausage Mcmuffin, French Fries, Hash Browns
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