McDonald's
4020 Commercial St SE, Salem
(503) 581-3683
Recent Reviews
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The young lady sahrah is a great asset to mcdonalds. she is wonderful .She helped me with the app she is patient. we need more of her working customer service jobs. i was able to save money who doesn'tlove that?. Very pleasant young lady. Atmosphere was relaxing. Came back again and sahrah helped me again provided excellent service im so happy when I visit ❤️ this McDonald's and sahrah is working the counter. smart manager has her doing the perfect job front counter. I came in once when she wasn't working not the same atmosphere as when she is there. Not that the other employees aren't great it's just different when she's not there.Thank you for employing such a wonderful young lady.
Atmosphere: 5
Food: 5
Service: 5
I want to give a shot out to an exceptional employee who works at this McDonald's and her name is Sarah! I've been watching her DO EVERYTHING and keep a smile on the whole time and she genuinely cares about her customers by taking the time to make she they are happy. I absolutely love seeing this!
THANK YOU SARAH FOR KICKING BUTT AT WORK AND DOUNG AN AMAZING JOB!!!
Atmosphere: 5
Food: 5
Service: 5
Stopped by the drive thru to get my kid a double cheeseburger and fry before his airsoft match. The cheeseburger he received looks older than him and he’s graduating high school next year.
Food: 1
Service: 3
McDonalds is the same as all the rest.. very clean too
Atmosphere: 4
Food: 5
Service: 4
Mcdonald's right on par
Atmosphere: 4
Food: 4
Service: 4
Kids friendly
Atmosphere: 5
Food: 5
Service: 4
We had gotten delivery, the burger was flat with the edges brown and crusty. The patty was a deep brown when I pulled the thing apart. The fries were over salted (I didn’t mind, but some might will). A few hours passed and I started to feel nauseas. I thought nothing of it. However an hour or two passed and I threw up. Only thing I saw was bits of burger undigested. Gross! I will never go to this McDonalds again.
Food: 1
This mc donalds was awesome not sure if it was a manager but I bought fries through the drive through and they were not fresh and I went in and told the person nicely and she gave me fresh fries didn't even say anything just made them for me and let me keep the other ones. I thought that was such good customer service. I'm more likely to go back somewhere if someone gives me something free after their mess up cause it means they have good customer service and they care.
Atmosphere: 5
Food: 3
Service: 5
The food I had this morning went right into the garbage!!! The bagel had to of been 1 week old and was sitting out the whole time! It was hard as a rock, cold and down right disgusting! The hash browns were probably sitting out just as long...they were mushy and cold. This is by far the WORST McDonalds I've ever been to!
Atmosphere: 1
Food: 1
Service: 2
Food is almost always perfect. Wait time is small, drive-thru is organized. Staff is friendly and the restaurant itself is pretty cool design and always clean.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Vegetarian options: I like the double quarter pounder
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Sausage Mcmuffin with Egg, Bacon Egg & Cheese Biscuit, Chicken Mcnuggets, Double Cheeseburger, Sausage Mcmuffin, French Fries, Hash Browns
Drive through after 8pm is slllooooww as molasses!!!
I sat in a line of three other cars for 9 minutes!!!!
The lady working the first window was super short and snippy. Second window was polite and gave me my food with a "have a good night", that was nice.
This is the second time this week I have stopped in after I get off work (after 8pm) and it was slow the first time as well.
I mean 9 minutes....what in the holy crap is that? I would have backed out of the drive through if not for the car coming in.
Fyi: at that time of the evening you can literally drive to the McDonald's off kuebler / commercial and get your food before this place. Sad.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Fries
Nonstop beeping in the kitchen makes for a really intolerable experience eating in. Burger was doused in mayo. When I went to the counter to get my food, the kitchen reeked of weed. My family was there at 10pm. I know this is fast food, but this is as bad as even that gets.
Atmosphere: 1
Food: 2
Service: 1
this location has really gone downhill :(
Everytime I come here, all the parking out front is blocked off with cones and the only parking is clear across the lot in a corner. Not very awesome for people who have trouble walking. Will not be returning to this location after inquiring about it and getting a rude response from the manager.
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