Nancy Jo's Burgers And Fries

It's indeed one of the best burgers in town.
The place needs some fix

Atmosphere: 3

Food: 5

Service: 5

I bought take out. The burger was almost raw and bled through the bag. It was nasty 😒. Probably will not go to another one

Atmosphere: 5

Food: 3

Service: 5

Forgot my food during drive thru and cooks copped an attitude saying they didn’t and acted like I was lying I wasn’t offered a refund or kindness my child with sensory problems that only eats certain things was left with nothing I spent 60 bucks I expect better customer service bacon was under cooked !

Atmosphere: 1

Food: 1

Service: 1

10/10 best burger money can buy!

Atmosphere: 5

Food: 5

Service: 5

I had not been to Nancy Jo's in a long time. Was invited to lunch by a co-worker and remembered how awesome the burgers were. Highly recommend for flavor and topping choices. Also, the staff at Lancaster were very kind and energetic toward all customers creating a good atmosphere to dine.

Atmosphere: 5

Food: 5

Service: 5

I enjoyed the hamburgers I've gotten at this restaurant.
Thank you so much for creating a decent Burger.
Have a nice day.

Atmosphere: 2

Food: 4

Horrible food and horrible owne that treats their staff horribly. Never heard a good thing about her.

Atmosphere: 1

Food: 1

Service: 4

I haven’t ate there in 5 years I ate there yesterday and the burgers and fries were excellent we got our order open up and it looked just like the picture on the wall my wife said it was the best cheese burger she had in a long time and me so delicious I ate the whole hamburger and didn’t feel sick. Highly recommended to anyone that appreciates a great burger. A+

Atmosphere: 5

Food: 5

Service: 4

I used to love eating here, the food is great, but unfortunately when I order through Doordash, they don't give the option to order extra sauce, so I had called today 11/01/2025 at 2:45pm to ask if they could include a total of 3 fry sauces instead of just the one that came with my fries, and the male I spoke to said I have to pay .25 each and I'd have to take it up with Doordash and refused to include any extra sauce, and refused to cancel my order. It makes no sense, because if I go there and eat it person, the fry sauce dispenser is self serve with no charge.

You guys need to atleast update your menu on Doordash to have an option for extra sauce, my girlfriend and I used to come in here and eat pretty often, but I don't think I'll ever come back after feeling like I'm gonna make them go bankrupt for asking for a couple 1oz cups of fry sauce. If it was the nice lady who runs the store I had spoke to over the phone, I'm sure it would've went way smoother.

Atmosphere: 5

Food: 5

Service: 2

The best meal on a budget. And, very warm and friendly atmosphere.

Atmosphere: 5

Food: 5

Service: 5

The foods good but honestly they mess up orders often, ive asked for items being removed from my burger and when i get it remade it always has the same issue. This has happened So many times not only to me but to my sisters and parents. I know it can be defficult during rush hour but this location is usally always slow when i get there.

Atmosphere: 4

Food: 4

Service: 2

I ordered a chicken salad bowl to pick up, when I got home all it was was lettuce and a little chicken.
Someone apparently forgot to put the rest on it!
I live 40 miles away so I couldn’t bring it back.
Very, very disappointed!

Great food, but they typo'd on their big menu above the counter. The misspelled Because. Lol

I had a burger salad. Highly recommend for Keto.

Atmosphere: 5

Food: 5

Service: 5

I will not come to this location again. While the cooks were super nice, the man at the register was rude and very unprofessional. We came in a felt like he didn’t not want us there. It was at 630pm. Not even close to closing but all the booths were closed. The guy literally was pushing everyone to take there meals to go. My food was ok. Fries were undercooked. When the cook gave me my food he was super nice and friendly, maybe he should be the front of the business and put that unpleasant guy in the back away from customers. I will take the extra 15 min drive to the south salem location where I’m always treated great!!

Atmosphere: 1

Food: 2

Service: 1

Very good

Atmosphere: 5

Food: 5

Service: 5