I wanted to order a shake and Erin (i believe is the cashier’s name) said she wasn’t making shakes today, which was fine i just had a soft drink. until a customer came in 2 minutes later asking for shakes and made it for them instead, that was just rude of her
Service: 1
Na. Na
I was at the Keizer location 3 weeks ago and have never been treated so poorly by a cashier who did not smile, had an attitude, and told two customers that they are no longer making more food at 7:35pm (when they close at 8pm). I arrived at the restaurant at 7:25 and waited until 7:53 to finally get my food. The cashier went to the kitchen after handling cash without washing her hands and started putting food in bags. A senior couple approached the counter stating that their food was cold and fries were stale, the cashier told them that they just came off the grill. I overheard the cashier telling the cooks about the complaint, and they were all laughing! Absolutely uncalled for!I called the restaurant over 20x the next day with no answer. I finally reached someone at the Commercial St. location. I asked if the manager or Nancy can call me back. 3 weeks later, still haven't heard back.NOTE: I've attached images of customers posting reviews about their negative experience, and Nancy will respond with; "uiwudibpozeagkdhiuorepbvcs" - Seriously??!! Can you be more immature?!! I was warned about communicating w/Nancy and how rude, unprofessional, and unreasonable she is! She will not hold herself accountable - Only point the finger back at the customer. How dare you treat paying customers like this??!!
Atmosphere: 1
Food: 1
Service: 1
Ryan Shea
Food was great. Burger was fresh, fries were crisp. The gal working the counter was very attentive and nice. Felt bad for her because an old man messed up his own order and tried blaming her for it, and she took the blame for it.
Atmosphere: 4
Food: 5
Service: 5
sabrina bayha
Looks at tastes like a tasty made at home Mom's burger. Crispy lettuce, fresh tomatoes and onions with a kick if you like those. They build your burger the way you want it here. Like Five Guys but without the insane price gouge. I give this a good and greasy 4 star review. ? ?
Philip Fife
Great food, would recommend.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries
Mason Hampton
Amazing service, burger, and fries!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Secret Burger Basket, French Fries
Grammie
I'll have to say that Nancy's here in Salem equals the good experience we had in Mcminnville!Erin at front counter was so gracious and customer oriented. I couldn't believe that she was a fairly new employee.Nancy's has become our favorite burger place. My husband and I get the kids burger, and add some more things to it, because the meat patty is totally adequate for our senior appetites. With it, we love a small generous fry, and share a milkshake.I noticed a great attitude among the staff, and Erin was working well with all.You all have some great cooks!Today, our daughter tried the hamburger salad, and it was primo.See you again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger Salad Bowl, Crispy Fries, Big Bacon Cheeseburger, Hamburger, French Fries
Kim Johnson
Went here for the first time, showed up at 7:30 was told theyre getting ready to close (rudely I might add) although the sign said 8pm. Then the employee turned and walked away without another word. Will not be back or try again. Horrible
Atmosphere: 1
Food: 1
Service: 1
John Bacon
I've never had a bad experience @ any of Nancy Jo's locations. The staff is always top notch. The food is always fresh and delicious. On an occasion, Nancy will show up ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Cheeseburger with Onion Rings, Crispy Fries, Big Bacon Cheeseburger, Hamburger, Big Bacon Cheeseburger with Everything Plus Jalapenos Grilled Onions and Grilled Mushrooms, Secret Burger Basket, Bacon Burger, Bacon Cheeseburger, French Fries, Cheeseburger Basket, Hogg Fries
It was Fantastic ❤️, everything was in order phenomenal customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger and Fries
The Reverend of Outlaws
Its a
Atmosphere: 4
Food: 2
Service: 4
Sharon
This has been my favorite Nancy's up until last night'... I came in Sunday night with my family which typically I come in on my lunch break during the week. The girl upfront had a mask on and once I got close enough to order I realize why.. she smelled like alcohol .. I've encountered this same cashier a time before. I know my first encounter was just ok and I realized the restuarant looked dirty but this time She acted very rude and was short and completle opposite of helpful. It was a poor experience. Wanted to leave a review to bring awareness thank you and have a great day. On an added note the food was delicious as always just wish the environment was as friendly as it normally was and clean like it is when I eat lunch during the week.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Bacon Cheeseburger
Susanne Lowman
I live in a Transitional Pod Village and once a week we get Nancy Jo's.I just want to give a BIG SHOUT OUT TO NANCY JO'S.THANK YOU SO MUCH,A resident of Village of Hope.People like you are what gives some hope for a better tomorrow.We appreciate you!!!Dietary restrictions: I'm from Washington. Nancy Jo's is by far the best burger I've had since the beginning of A&W. I love their fries. If you haven't tried this place, I highly recommend it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger and Fries, Bacon Cheese Burger and Small Cajun Fries, Big Cheeseburger with Onion Rings, Big Bacon Burger, Big Bacon Cheeseburger, Hamburger, Little Kids Burger, Big Cheeseburger, Big Bacon Cheeseburger with Everything Plus Jalapenos Grilled Onions and Grilled Mushrooms, Beyond Meat Burger, Kids Burger, Bacon Burger, blt, Bacon Cheeseburger, Cheeseburger Basket w Fries, Fried Chicken Sandwich, Grilled Chicken Sandwich, Cheeseburger Basket, Chili Dog, Hogg Fries
I wanted to order a shake and Erin (i believe is the cashier’s name) said she wasn’t making shakes today, which was fine i just had a soft drink. until a customer came in 2 minutes later asking for shakes and made it for them instead, that was just rude of her
Service: 1
I was at the Keizer location 3 weeks ago and have never been treated so poorly by a cashier who did not smile, had an attitude, and told two customers that they are no longer making more food at 7:35pm (when they close at 8pm). I arrived at the restaurant at 7:25 and waited until 7:53 to finally get my food. The cashier went to the kitchen after handling cash without washing her hands and started putting food in bags. A senior couple approached the counter stating that their food was cold and fries were stale, the cashier told them that they just came off the grill. I overheard the cashier telling the cooks about the complaint, and they were all laughing! Absolutely uncalled for!I called the restaurant over 20x the next day with no answer. I finally reached someone at the Commercial St. location. I asked if the manager or Nancy can call me back. 3 weeks later, still haven't heard back.NOTE: I've attached images of customers posting reviews about their negative experience, and Nancy will respond with; "uiwudibpozeagkdhiuorepbvcs" - Seriously??!! Can you be more immature?!! I was warned about communicating w/Nancy and how rude, unprofessional, and unreasonable she is! She will not hold herself accountable - Only point the finger back at the customer. How dare you treat paying customers like this??!!
Atmosphere: 1
Food: 1
Service: 1
Food was great. Burger was fresh, fries were crisp. The gal working the counter was very attentive and nice. Felt bad for her because an old man messed up his own order and tried blaming her for it, and she took the blame for it.
Atmosphere: 4
Food: 5
Service: 5
Looks at tastes like a tasty made at home Mom's burger. Crispy lettuce, fresh tomatoes and onions with a kick if you like those. They build your burger the way you want it here. Like Five Guys but without the insane price gouge. I give this a good and greasy 4 star review. ? ?
Great food, would recommend.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries
Amazing service, burger, and fries!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Secret Burger Basket, French Fries
I'll have to say that Nancy's here in Salem equals the good experience we had in Mcminnville!Erin at front counter was so gracious and customer oriented. I couldn't believe that she was a fairly new employee.Nancy's has become our favorite burger place. My husband and I get the kids burger, and add some more things to it, because the meat patty is totally adequate for our senior appetites. With it, we love a small generous fry, and share a milkshake.I noticed a great attitude among the staff, and Erin was working well with all.You all have some great cooks!Today, our daughter tried the hamburger salad, and it was primo.See you again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger Salad Bowl, Crispy Fries, Big Bacon Cheeseburger, Hamburger, French Fries
Went here for the first time, showed up at 7:30 was told theyre getting ready to close (rudely I might add) although the sign said 8pm. Then the employee turned and walked away without another word. Will not be back or try again. Horrible
Atmosphere: 1
Food: 1
Service: 1
I've never had a bad experience @ any of Nancy Jo's locations. The staff is always top notch. The food is always fresh and delicious. On an occasion, Nancy will show up ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Cheeseburger with Onion Rings, Crispy Fries, Big Bacon Cheeseburger, Hamburger, Big Bacon Cheeseburger with Everything Plus Jalapenos Grilled Onions and Grilled Mushrooms, Secret Burger Basket, Bacon Burger, Bacon Cheeseburger, French Fries, Cheeseburger Basket, Hogg Fries
Great food and customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Hogg Fries
Restaurantji Recommends
Great food. Reasonable prices.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hamburger, French Fries
It was Fantastic ❤️, everything was in order phenomenal customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger and Fries
Its a
Atmosphere: 4
Food: 2
Service: 4
This has been my favorite Nancy's up until last night'... I came in Sunday night with my family which typically I come in on my lunch break during the week. The girl upfront had a mask on and once I got close enough to order I realize why.. she smelled like alcohol .. I've encountered this same cashier a time before. I know my first encounter was just ok and I realized the restuarant looked dirty but this time She acted very rude and was short and completle opposite of helpful. It was a poor experience. Wanted to leave a review to bring awareness thank you and have a great day. On an added note the food was delicious as always just wish the environment was as friendly as it normally was and clean like it is when I eat lunch during the week.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Bacon Cheeseburger
I live in a Transitional Pod Village and once a week we get Nancy Jo's.I just want to give a BIG SHOUT OUT TO NANCY JO'S.THANK YOU SO MUCH,A resident of Village of Hope.People like you are what gives some hope for a better tomorrow.We appreciate you!!!Dietary restrictions: I'm from Washington. Nancy Jo's is by far the best burger I've had since the beginning of A&W. I love their fries. If you haven't tried this place, I highly recommend it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger and Fries, Bacon Cheese Burger and Small Cajun Fries, Big Cheeseburger with Onion Rings, Big Bacon Burger, Big Bacon Cheeseburger, Hamburger, Little Kids Burger, Big Cheeseburger, Big Bacon Cheeseburger with Everything Plus Jalapenos Grilled Onions and Grilled Mushrooms, Beyond Meat Burger, Kids Burger, Bacon Burger, blt, Bacon Cheeseburger, Cheeseburger Basket w Fries, Fried Chicken Sandwich, Grilled Chicken Sandwich, Cheeseburger Basket, Chili Dog, Hogg Fries