very rude and unprofessional staff. Food is mediocre at best as well as warm some time's.
Atmosphere: 2
Food: 3
Service: 1
Juan Garcia
The manager, Hector, provided the best possible experience! Thank you for the fresh food Hector!
Reston Eilers
The food is exactly what you expect from a Panda Express. It's pretty good. The service is also pretty good. My only complaint is that the mobile ordering system always tells me my order is ready long before they've even started on it.
Atmosphere: 4
Food: 4
Service: 4
Dave johnson
I won't go here anymore. Rude rude rude!
Atmosphere: 1
Food: 1
Service: 1
Roberto Castaneda
I like panda because the food is always decent for the price, I just wish the portions would be more consistent. I always get teriyaki chicken, and they did load me up on that so that's great, but my Beijing beef had about 6 small strips of beef and like 4 broccoli. And it was like half the amount of chow mein as compared to other panda locations. Maybe if you order in the restaurant they might give you better portions.
The system is flawed. Instead of plating the rice/chow mein and letting it sit until the food is ready, why not plate it all at once so it doesn't sit 15 minutes? Also, the server was quite rude, the cook was slow, and the rude server constantly checks her phone. This place is usually good, but it lacks during rush hour. Also I had to ask for fortune cookies.
Atmosphere: 3
Food: 5
Service: 2
R Campbell
Kitchen staff food handling was sanitary and appear to be EXTREMELY low priority the day I purchased my plate of food. The CHEF on duty cooking had one hand gloved the other hand ungloved and rubbing his nose and picking his nose and then handling the vegetables and the meat with the unclean hand. The chef went on to using that SAME ungloved hand that the fingers had been in the the nostrils in the hand, has been rubbing up under the nose and proceeded to handle uncook RAW MEAT and vegetables and cook food to be served to the customers. I submit a complaint of my CONCERNS to the management team just get a reply from the restaurant manager stating “We are sorry that one hand was covered with a glove! WHAT? They totally dismissed their employee(s) nasty food handling habits, as well as the OSHA violation going on in their kitchen. Did not care to make it right to the customer whatsoever. I had to go to a different restaurant to purchase email for lunch. All due to the staff and management refused to refund my money! THE FOOD HANDLING is VERY unsanitary! It was being prepared and served to the public with staff putting their bodily fluids on the food! If I was NOT forced to pay for BEFORE seeing the UNSANITARY, chef cooking habit in the kitchten I would have WALKED OUT! Instead I was stuck with a meal that I would NOT, nor could I get my money back or receive a coupon for a meal for another day at Panda Express. I received in an email from the company management team, “Sorry” we will look into it ! The employees on duty at the restaurant they reply was “OH! It seems that I have address the unsanitary kitchen habits to the wrong entity! This particular restaurant management team and staff made my concerns, as well as my health concerns, feel unwarranted, and the lowest thing on their priority list of concerns!
The care team addressed concerns with the chef wearing ONE glove than stated 'We sincerely apologize'. They did not make any mention on the matter that my meal purchase was unsanitary for consumption! I REFUSE to eat anyones bodily fluids in my food. I feel that it is wrong for management not to make it right by the customer when they’re employees is violating OSHA policies in the open where customers can see exactly what they’re doing. Customer is bringing it to your attention, management is doing absolutely nothing to make it right to the customer! I have been to this restaurant many times. This is my first outrageous complaint. That is uncalled for outlandish behavior that should not be tolerated. The customer should not feel that they are being ignored! With that employee was/and is doing can make people sick!
OSHA provides a list of presence of illness, I will list a illness/conditions that can be found on OSHA website
Using any part of your hands to wipe or dipping your nose or mouth while handling food. Management and employee should review OSHA guidelines for the health safety of staff and customers.
The list above or just a few symptoms where OSHA list that workers would have the need to rub or dig in your nose, sneeze, and/or cough, These are also elements that can make other people sick when any amount of body fluid is introduced into our food. Food workers should be vigilant with clean their hands as well work area before touching or handling food. I feel that ONE OF restaurants top concern is ensuring that their staff is fully educated on food safety, good hygiene in the kitchen as well as good body hygiene following OSHA guidelines. Restaurants should not be so quick to dismiss a health concern from a customer when it is brought to management attention. Gift card to replace the purchase meal I can be used at any panda express restaurants. I do not like to throw food away. There are many times when I will buy food to feed others. When I pr
Atmosphere: 2
Food: 1
Service: 1
Jimmie Helfrich
Quick fast Chinese food.
Atmosphere: 3
Food: 4
Service: 5
Jennifer Whittecar
Dirty sticky floors and a homeless man sleeping next to the building
Parking: There is a small lot next to the front door but this is in a parking lot so there's ample parking if you want to walk.
Kid-friendliness: Booths, quick ready food.
Wheelchair accessibility: Wheelchair accessible but not automatic doors. Lots of tables have chairs you can move to scooch your chair up to.
The food is never freshly made and the customer service is embarrassing. I wish this Panda was better run.
Atmosphere: 2
Food: 2
Service: 1
Very good place. Amazing workers!
Atmosphere: 5
Food: 3
Service: 5
The servers are very sweet . It's not there fault that the food is grody. 🤮
Atmosphere: 5
Food: 1
Service: 5
Great!!! But my fortune cookie was empty. 😳
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Walnut Shrimp, Fried Rice
very rude and unprofessional staff.
Food is mediocre at best as well as warm some time's.
Atmosphere: 2
Food: 3
Service: 1
The manager, Hector, provided the best possible experience! Thank you for the fresh food Hector!
The food is exactly what you expect from a Panda Express. It's pretty good. The service is also pretty good. My only complaint is that the mobile ordering system always tells me my order is ready long before they've even started on it.
Atmosphere: 4
Food: 4
Service: 4
I won't go here anymore. Rude rude rude!
Atmosphere: 1
Food: 1
Service: 1
I like panda because the food is always decent for the price, I just wish the portions would be more consistent. I always get teriyaki chicken, and they did load me up on that so that's great, but my Beijing beef had about 6 small strips of beef and like 4 broccoli. And it was like half the amount of chow mein as compared to other panda locations. Maybe if you order in the restaurant they might give you better portions.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Honey Walnut Shrimp, Chow Mein
Being vegan, I only go when they have their beyond orange chicken...soooo good
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
One of the best Panda locations I've been to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Chow Mein
The system is flawed. Instead of plating the rice/chow mein and letting it sit until the food is ready, why not plate it all at once so it doesn't sit 15 minutes? Also, the server was quite rude, the cook was slow, and the rude server constantly checks her phone. This place is usually good, but it lacks during rush hour. Also I had to ask for fortune cookies.
Atmosphere: 3
Food: 5
Service: 2
Kitchen staff food handling was sanitary and appear to be EXTREMELY low priority the day I purchased my plate of food. The CHEF on duty cooking had one hand gloved the other hand ungloved and rubbing his nose and picking his nose and then handling the vegetables and the meat with the unclean hand. The chef went on to using that SAME ungloved hand that the fingers had been in the the nostrils in the hand, has been rubbing up under the nose and proceeded to handle uncook RAW MEAT and vegetables and cook food to be served to the customers. I submit a complaint of my CONCERNS to the management team just get a reply from the restaurant manager stating “We are sorry that one hand was covered with a glove! WHAT?
They totally dismissed their employee(s) nasty food handling habits, as well as the OSHA violation going on in their kitchen. Did not care to make it right to the customer whatsoever. I had to go to a different restaurant to purchase email for lunch. All due to the staff and management refused to refund my money!
THE FOOD HANDLING is VERY unsanitary!
It was being prepared and served to the public with staff putting their bodily fluids on the food!
If I was NOT forced to pay for BEFORE seeing the UNSANITARY, chef cooking habit in the kitchten I would have WALKED OUT! Instead I was stuck with a meal that I would NOT, nor could I get my money back or receive a coupon for a meal for another day at Panda Express. I received in an email from the company management team, “Sorry” we will look into it !
The employees on duty at the restaurant they reply was “OH!
It seems that I have address the unsanitary kitchen habits to the wrong entity!
This particular restaurant management team and staff made my concerns, as well as my health concerns, feel unwarranted, and the lowest thing on their priority list of concerns!
The care team addressed concerns with the chef wearing ONE glove than stated 'We sincerely apologize'. They did not make any mention on the matter that my meal purchase was unsanitary for consumption! I REFUSE to eat anyones bodily fluids in my food. I feel that it is wrong for management not to make it right by the customer when they’re employees is violating OSHA policies in the open where customers can see exactly what they’re doing. Customer is bringing it to your attention, management is doing absolutely nothing to make it right to the customer! I have been to this restaurant many times. This is my first outrageous complaint. That is uncalled for outlandish behavior that should not be tolerated. The customer should not feel that they are being ignored! With that employee was/and is doing can make people sick!
OSHA provides a list of presence of illness, I will list a illness/conditions that can be found on OSHA website
Using any part of your hands to wipe or dipping your nose or mouth while handling food. Management and employee should review OSHA guidelines for the health safety of staff and customers.
Bronchitis - Cough/ Sneezing/runny nose/cold - Tuberculosis - CVOID - FLU
The list above or just a few symptoms where OSHA list that workers would have the need to rub or dig in your nose, sneeze, and/or cough, These are also elements that can make other people sick when any amount of body fluid is introduced into our food. Food workers should be vigilant with clean their hands as well work area before touching or handling food.
I feel that ONE OF restaurants top concern is ensuring that their staff is fully educated on food safety, good hygiene in the kitchen as well as good body hygiene following OSHA guidelines.
Restaurants should not be so quick to dismiss a health concern from a customer when it is brought to management attention.
Gift card to replace the purchase meal I can be used at any panda express restaurants. I do not like to throw food away. There are many times when I will buy food to feed others. When I pr
Atmosphere: 2
Food: 1
Service: 1
Quick fast Chinese food.
Atmosphere: 3
Food: 4
Service: 5
Dirty sticky floors and a homeless man sleeping next to the building
Parking: There is a small lot next to the front door but this is in a parking lot so there's ample parking if you want to walk.
Kid-friendliness: Booths, quick ready food.
Wheelchair accessibility: Wheelchair accessible but not automatic doors. Lots of tables have chairs you can move to scooch your chair up to.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Orange Chicken, Bowl, Plate, Honey Walnut Shrimp, Fried Rice, Broccoli Beef, Chow Mein, Side Chow Mein, Bigger Plate
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