Pizza Hut
3052 Lancaster Dr NE, Salem
(503) 399-8000
Recent Reviews
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Order online the order was never made
Atmosphere: 1
Food: 1
Service: 1
Fast paced, and you can tell everyone on staff hustles. Food was hot and delicious.
Atmosphere: 5
Food: 5
Service: 5
I ordered a pizza last night with specification for my 4yr old who is on the spectrum and has texture issues, LITE SAUCE must have been read as EXTRA sauce because I've never ever seen so much sauce on a pizza! Disgusting and he would t eat it so, because no one decided to read the instructions I'm out $23 and a wasted pizza, READING IS ESSENTIAL TO YOUR JOB
Food: 1
Service: 1
Sadly I’ve been ordering pizza-hut for years has always been good, until I moved and started ordering from the Lancaster location the pizza is never fully cooked and still doughy. They also will charge a delivery fee without explanation at random
Food: 2
Service: 1
Ummmm delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Missing half my order, other half delivered cold. When I try to call no answer. I’ll never order Pizza Hut again and calling corporate tomorrow morning: UPDATE: kids & I ended up getting sick after 45 minutes of eating, called in the morning to complain and get a refund KENNY THE GM was unprofessional and only wanted to refund me for the items I didn’t get and cold food so $48 out of $65.. I flipped out and because I’m tired and sick from throwing and pooping all night while taking care of two sick kids as well, I lost my cool I admit it, I’m not proud but this is ridiculous the one we ate that made us sick we still have to pay for? Amy the other manager straight up called me a liar and that symptoms don’t show up that fast and refused to refund. So here Amy, a medical website that breaks down the time of food poisoning. I called corporate, I’m making a doctors appointment so I have all of this documented. If I have to I’ll sue Amy specifically.
Atmosphere: 1
Food: 1
Service: 1
We ordered pasta and breadsticks last night and my husband said the store was extremely dirty when he went in and he hoped we wouldn’t get sick. I got violently ill during the night. Won’t ever eat at Pizza Hut again.
Atmosphere: 1
Food: 2
Service: 3
$70 to get mostly bread is crazy, the pizza got stuck on the top of the box and some of the pizzas the cheese was almost non existent. I even paid for extra cheese on one of the pizzas and it was normal cheese. The little Cinnabon mini rolls for 7.99 are a joke. Seems like they are probably just frozen ones they warm up. Very disappointing.
Atmosphere: 5
Food: 1
Service: 5
Friendly, always get my order right, great price.
Kid-friendliness: Treat you like you were born in America , not like you showed up in a spaceship.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cinnamon Sticks
Great service and tasty food!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Boneless Wings
Restaurantji Recommends
A very dirty and neglected place and the employees are the same and they take a long time wait 30 minutes
Atmosphere: 1
Food: 1
Service: 1
They were busy at the moment but still pulled out all the stops thank you for making that day worth it.
Atmosphere: 5
Food: 5
Service: 5
I've been to this location many times now and I always get great food and service. The pizza has always been ready on time (even with delayed orders), it's hot, and delicious. My wife hates onions and they've never once messed up a "no onions" on our Supreme pizza or others. The staff is friendly and funny, they've held the door for me many times when leaving with full hands. I keep going back for all these reasons, along with the great deals on the pizzas, of course :)
Atmosphere: 5
Food: 5
Service: 5
How pathetic I think they should not work with fast food, too much delay.
Atmosphere: 1
Food: 1
Service: 1
Zero patience for customers learn better customer service trash garbage dump of a place never again
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