We were unable to dine at Rudy,s as they had closed permanently between the time we reserved and the time we arrived.
Mary
We were not able to eat at Rudys and use our Gift Card, as they were abruptly closed and out of business.
PolkCo Scanner
PAY YOUR EMPLOYEES AND REFUND THE COMMUNITY MEMBERS YOU SCAMMED!
Opentable Diner
It was permanently closed. This was not referenced in your site and I was allowed to make a reservation
Lorien
The menu online and the current menu do not match. The current menu has been cut down a lot. Hostess forgot to give us drink menus, and when we asked for them, only brought the cocktail menu and not the wine list. This took 20 minutes just to get drinks ordered. Server was too busy socializing with the table behind us to keep track of her other tables. Ordered an appetizer that never came so we sat for another 30 minutes with no food and just waited. Then my husband got his salad, and still no appetizer. Never asked if we wanted another drink. Just overall poor experience to pay so much for.
Chelse
I have been to Rudy's a few times, enough to know the food is good, the pricing is fair considering the quality of food and the service is typically outstanding. This was by far the worst experience and enough to say we will probably not come back for a while. We had to ask multiple times for refills on our drinks, our food took over 40 mins to be delivered from the time we ordered, our server never checked on us, we had to flag down someone when they walked past to get service and when we did get our food our server never bothered to check to make sure everything was correct. She seemed far too preoccupied with the surrounding tables particularly those that ordered wine. Only one of us ordered a cocktail that took 15 mins to get delivered. I am hoping this is a one off and just a bad series of events but for a high quality restaurant I can brush off a mistake or two but after multiple issues it just doesn't leave us wanting to come back.
Kristina
Food was delicious 9/10. We chose an outside table.... mistake it was cold and we were sat with only 1 other party and neither of our tables had a heater. I'm sure it's better when it's not cold out. There were also a ton of nasty little flies around which isn't great while your trying to eat. For the price I would have expected better service. Our waitress seemed annoyed the few times she checked in on us. Had to ask multiple times for things like a drink or bread... just not a welcoming feel for our first time trying this place and the price. The mashed potatoes were amazing
Shawna Swarts
Our waitress was Casey and we were seated in the bar. The food was amazing. This was our first experience and we will come back with our a doubt. Desert we to die for as well.
I will recommend this place.
Amy Akin
My family made reservations for the 9th of January to celebrate my daughter’s birthday. I mentioned while making the reservation that we were celebrating her. When we got to our table the rest of the night consisted of horrible food and service. The server was never informed of our celebration, the steaks were too salty and not cooked correctly, and the lobster was mushy and tasted fishy, not fresh. When it came to dessert the server couldn’t even get a candle to put on my daughter’s cake. My husband tried to order coffee, and they had none. I’ve never been to a fine dining where we paid over $600, that couldn’t get you a candle or coffee! In the end the server never tried to make things right. I don’t recommend this place.
Robin
Don't be fooled by the people coming in with less than casual dress. This is fine dining. The food is excellent the staff is superb. If you must wear running shorts go to McDonald's.
I enjoy their HH for quick after work meetings with lots of fine choices. At a later time, the dinner would be more relaxing, but I have to get up early. The servers really work hard to make sure you don't run out of a drink, and you have the food as soon as possible. We like to sit outside - and it is a nice option.
Lori
We ordered sirloin off the main menu, and several items off the Happy Hour menu (prawns, mushrooms sauteed in butter and garlic, prime beef medallions) and ended with an amazing slice of moist chocolate cake. The food was very tasty, though the sirloin seemed a bit more salty than I'd prefer. We loved their house steak sauce, too!
Brian
The menu prices are too high at this restaurant for what you get. I ordered a salad with grilled chicken, it was $28, and what I got was a 1/2 plate of romaine lettuce with tiny chunks of green apples and a small piece of chicken. It was disappointing to say the least. The crab cakes have shrunk at least 1/2 in size compared to what they used to look like. For a $54 plate, there was a few pieces of asparagus. The baked potato was the only hearty thing on the plate. They have shrunk their sizes down on everything and prices are up at least $10 a plate from what they used to be. Their quality has decreased from when we first starting going to this restaurant. We used to like to come here for birthdays, special occasions, but not likely not returning. We sat for almost 15 minutes before we got the server to come over. I get inflation is affecting everyone, but I really felt like we overpaid for what we got. It was a $200 plus bill.
Bobbi
Overall...First time disappointment. My husband and I were there to celebrate my birthday. While the ambiance of dining was nice and waiter service was good, the food was not. Unfortunately half of the menu was not available because “they ran out,” as well as the wine we were interested in trying. We found another alternative to our drink and entree selections. Our food came out in a timely manner, though the quality of food did not match the price- it was all fairly good, edible. Unfortunately, my husband's steak was not prepared med-rare but more medium-done, while the waiter did offer him to have kitchen remake, we declined- we were half way through our meal at that point and the flavor, taste, and quality of meat was not good. We did enjoy the complimentary marianberry cobbler dessert for my birthday, though they ran out of candles for me to blow out and make a birthday wish. One thing I do wish, we would have chose another dining experience to celebrate my birthday. Needless to say, I cannot imagine us coming back.
Sean
Fabulous Service. Steaks were perfectly cooked, we loved them. Salmon entree was overly seasoned and not great. We were a bit chilly on the patio in October but that was our choice. Overall I would say the staff at Rudy's is what made our service experience 5 stars. What a wonderful team, I wish I would have remembered their names because I would mention them here for sure. I know a bit about opentable and I'm sure management knows who are servers were and they are to be commended. Good job Rudy's! Thanks for doing it right!
We were unable to dine at Rudy,s as they had closed permanently between the time we reserved and the time we arrived.
We were not able to eat at Rudys and use our Gift Card, as they were abruptly closed and out of business.
PAY YOUR EMPLOYEES AND REFUND THE COMMUNITY MEMBERS YOU SCAMMED!
It was permanently closed. This was not referenced in your site and I was allowed to make a reservation
The menu online and the current menu do not match. The current menu has been cut down a lot. Hostess forgot to give us drink menus, and when we asked for them, only brought the cocktail menu and not the wine list. This took 20 minutes just to get drinks ordered. Server was too busy socializing with the table behind us to keep track of her other tables. Ordered an appetizer that never came so we sat for another 30 minutes with no food and just waited. Then my husband got his salad, and still no appetizer. Never asked if we wanted another drink. Just overall poor experience to pay so much for.
I have been to Rudy's a few times, enough to know the food is good, the pricing is fair considering the quality of food and the service is typically outstanding. This was by far the worst experience and enough to say we will probably not come back for a while. We had to ask multiple times for refills on our drinks, our food took over 40 mins to be delivered from the time we ordered, our server never checked on us, we had to flag down someone when they walked past to get service and when we did get our food our server never bothered to check to make sure everything was correct. She seemed far too preoccupied with the surrounding tables particularly those that ordered wine. Only one of us ordered a cocktail that took 15 mins to get delivered. I am hoping this is a one off and just a bad series of events but for a high quality restaurant I can brush off a mistake or two but after multiple issues it just doesn't leave us wanting to come back.
Food was delicious 9/10. We chose an outside table.... mistake it was cold and we were sat with only 1 other party and neither of our tables had a heater. I'm sure it's better when it's not cold out. There were also a ton of nasty little flies around which isn't great while your trying to eat. For the price I would have expected better service. Our waitress seemed annoyed the few times she checked in on us. Had to ask multiple times for things like a drink or bread... just not a welcoming feel for our first time trying this place and the price. The mashed potatoes were amazing
Our waitress was Casey and we were seated in the bar. The food was amazing. This was our first experience and we will come back with our a doubt. Desert we to die for as well. I will recommend this place.
My family made reservations for the 9th of January to celebrate my daughter’s birthday. I mentioned while making the reservation that we were celebrating her. When we got to our table the rest of the night consisted of horrible food and service. The server was never informed of our celebration, the steaks were too salty and not cooked correctly, and the lobster was mushy and tasted fishy, not fresh. When it came to dessert the server couldn’t even get a candle to put on my daughter’s cake. My husband tried to order coffee, and they had none. I’ve never been to a fine dining where we paid over $600, that couldn’t get you a candle or coffee! In the end the server never tried to make things right. I don’t recommend this place.
Don't be fooled by the people coming in with less than casual dress. This is fine dining. The food is excellent the staff is superb. If you must wear running shorts go to McDonald's.
Restaurantji Recommends
I enjoy their HH for quick after work meetings with lots of fine choices. At a later time, the dinner would be more relaxing, but I have to get up early. The servers really work hard to make sure you don't run out of a drink, and you have the food as soon as possible. We like to sit outside - and it is a nice option.
We ordered sirloin off the main menu, and several items off the Happy Hour menu (prawns, mushrooms sauteed in butter and garlic, prime beef medallions) and ended with an amazing slice of moist chocolate cake. The food was very tasty, though the sirloin seemed a bit more salty than I'd prefer. We loved their house steak sauce, too!
The menu prices are too high at this restaurant for what you get. I ordered a salad with grilled chicken, it was $28, and what I got was a 1/2 plate of romaine lettuce with tiny chunks of green apples and a small piece of chicken. It was disappointing to say the least. The crab cakes have shrunk at least 1/2 in size compared to what they used to look like. For a $54 plate, there was a few pieces of asparagus. The baked potato was the only hearty thing on the plate. They have shrunk their sizes down on everything and prices are up at least $10 a plate from what they used to be. Their quality has decreased from when we first starting going to this restaurant. We used to like to come here for birthdays, special occasions, but not likely not returning. We sat for almost 15 minutes before we got the server to come over. I get inflation is affecting everyone, but I really felt like we overpaid for what we got. It was a $200 plus bill.
Overall...First time disappointment. My husband and I were there to celebrate my birthday. While the ambiance of dining was nice and waiter service was good, the food was not. Unfortunately half of the menu was not available because “they ran out,” as well as the wine we were interested in trying. We found another alternative to our drink and entree selections. Our food came out in a timely manner, though the quality of food did not match the price- it was all fairly good, edible. Unfortunately, my husband's steak was not prepared med-rare but more medium-done, while the waiter did offer him to have kitchen remake, we declined- we were half way through our meal at that point and the flavor, taste, and quality of meat was not good. We did enjoy the complimentary marianberry cobbler dessert for my birthday, though they ran out of candles for me to blow out and make a birthday wish. One thing I do wish, we would have chose another dining experience to celebrate my birthday. Needless to say, I cannot imagine us coming back.
Fabulous Service. Steaks were perfectly cooked, we loved them. Salmon entree was overly seasoned and not great. We were a bit chilly on the patio in October but that was our choice. Overall I would say the staff at Rudy's is what made our service experience 5 stars. What a wonderful team, I wish I would have remembered their names because I would mention them here for sure. I know a bit about opentable and I'm sure management knows who are servers were and they are to be commended. Good job Rudy's! Thanks for doing it right!
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