Sonic Drive-In

220 Lancaster Dr SE, Salem
(503) 362-1279

Recent Reviews

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Charles McLain

This is the third time getting the cherry limeade signature drink with no limes or cherries in the drink. It just tastes of soda with melted ice and a hint of cherry flavor. Our drinks were mostly ice when we specifically asked for light ice. Took three sips and the drink was gone almost. This is a disgrace for sonics as they are the number one drink makers.

JSmeister

Please be warned. If you read google reviews, avoid this location. I should have listened to the reviews and thought I would be different.I, like most others, wish I could give this place zero stars. The wait time to order is horrible, the wait to get a corn dog with a drink was far too long at 15 minutes, and the quality of food has been bad. I will say that the cherry limeade is very good and has always been a plus of Sonic. But this location just does not seem to be able to get it right. I ordered a corn dog for my daughter who wanted barbecue sauce; they didn’t have barbecue sauce. In fact they didn’t have any sauce or condiment except ranch. Ok, fine. I’ll take ranch…. FOR 25 cents! And when it got here, the cup was hardly a quarter of the way full! Not enough for one corn dog. Thanks for making my daughters day. She really appreciates the service. /sOn top of all of that, it all just tasted like bad carnival food or too much old fryer oil. Not sure why I expected my experience to be different than others here.

Jacie Bemis

Wish I could give this place zero stars! My fiancée and I were traveling through and stopped off quickly to grab food. Immediately upon ordering we were told they had “limited options.” After asking if they had certain things we finally settled on corn dogs and mozzarella sticks. We waited in line way longer than we should have given the small amount of food we got. All of the food we received came in unlabeled packages. Once we drive away we realized that the cherry limeade didn’t taste like a sonic cherry limeade. The mozzarella sticks are NOT standard sonic mozzarella sticks. They were overly breaded in a different fried coating and tasted like old fair food. The corn dogs batter on the inside was soft and didn’t feel cooked. No sauce was offered and no napkins were given. We have a sonic close to where we live and it is the best! This….. this was something completely different. If I would have read the reviews on google beforehand I would have taken my business elsewhere. The business owner needs to do something about this. Stay away people, you’ve been warned!

Liz Arellano

This place is garbage. You can tell management is cutting corners and getting ingredients from elsewhere. The strawberry limeade didn't have any strawberries, just the flavor syrup. No mints with our drinks. They offered mayonnaise as a dipping sauce. They have seen better days.

Cody Randall

All of our bags, cups, and wrappers are unlabeled. Just plain white wrappings. Ordered a chicken sandwich which turned out to be 2 chicken fingers on a bun. Fries were not seasoned and not fully cooked. Slushies weren't mixed with the syrup so when I sipped my drink it was all warm syrup and no ice. Hot dogs were served on coffee filters and the dogs were crunchy. Usually this location is pretty good but everything about this meal was terrible.

xander Watson

I usually am not one to complain and bee undefstanding... but i have tried multiple times to go here and be understanding but its just so dissapointing every time. This last time i ordered a chicken slinger. Im not sure if they were out of chicken patties or what, (which if they had told me i could have changed my order) but this is what i recieved. A (hopefully) torn in half chicken tender and 1 pickle. So like HALF a sandwich for full price. I guess ill be driving further out if i want a decent sonic meal.

mystical

Sad, they are serving burnt food now. I have never seen it this bad here. Asked for a new one to be made and it came out the same way. Got to point where we just took off the bacon. Won’t come back here till the food gets better.

Tj

Sad, they are serving burnt food now. I have never seen it this bad here. Asked for a new one to be made and it came out the same way. Got to point where we just took off the bacon. Won’t come back here till the food gets better.

C

DON'T GO HERE I'M TELLING YOU SAVE YOURSELF!! This was my first time and last time coming to this location I ordered a breakfast sandwich when I open it a smell of chemical burnt food comes off so potent I now have a headache. I take it apart and every thing including the egg was charcoal burnt the bacon is hard as a rock and burnt as well! I called customer service but I dont know if anything will be done. I'm beyond disgusted by this. Shame on you people for even serving that! Clearly something needs to be done here.

Cristofer Wells

Slow, inept, uncaring and down right despicable service. served charcoal bacon on two burgers waited 15 min for them to answer the button, one of the cooks comes out covered in grease and old flower and I show him the two burgers I was served and he looks at me blankly and ask "what's the problem?" He then asks if I would like them remade and returns inside despite me asking him to remove the two double bacon 1/4lbs. Cheese burgers, long story short I received more charcoal bacon and some unidentifiable runny substance mixed with the mayo, I threw them in the trash.I have been served burnt food, food that was clearly hours past its serve by time, waited over 15 min for one route 44 soda repeatedly.... and when I ask for it to be addressed I am told it's a franchise and corporate has no control over the service.I have been to this location at least once a month and have never had a vist that wasn't disappointing.

Jodi Huckaby

Sonic has always been a favorite. The menu has many choices and the prices are fair.Lately every burger place that we have visited just can not seem to be able to hand you a hot burger. You would think that these things are coming straight of the grill enough to at least melt the cheese because the wait times are so long every where. You get a burger and the bun is cold, the cheese is not melted in the least and top it with a cold tomato and lettuce and burr... It just doesn't lead to an appetizing dining experience.That is why we tried Sonic, we were in search of a burger made by someone who cares about their product. Sadly we did not find it here either.The burgers were good but still as described above.I chose 4 stars due to customer service.As we were ordering all we heard was "anything else, anything else" She cut us off before we had a chance to ask for condiments and was somewhat robotic and definitely not happy about being at work... no cheerfulness at all.When the gentleman brought us our food he handed it to us and walked away before we had a chance to ask for ketchup for the tots. So I looked in the bag to see if any packets were in there but all I found was an old melted peppermint candy for the two of us to split. Ewwe!We will go back because maybe they were having a bad day.Sorry Sonic

Sarah Johnson

I've never been to Sonic before I really excited to try it so I ordered what was supposed to be 2 bacon on bacon QP Double and 2 twisted pretzel sticks the burgers we're very small like a kids burger they were also cold and looked like someone sat on them there supposed to come with a tangy smoky sauce it was ketchup also both didn't have any bacon the pretzel sticks had no salt and the cheese sauce was extremely salty and as u see in that picture that there's something wrong with it gross I'm so disappointed

Heather Simpson

We sat in a stall for 10min waiting to order. Apparently its was out of order. I would think a sign would be easy enough but what do I know. Ended up in the drive thru. The food was good and aside from the wait in the stall service was fast. We ordered two of the same drink except one was diet the other regular, and they didn't bother marking them. I suppose details really make the difference.

Damien Taylor

This was my worst visit to sonic. Terrible customer service. The order taker gave us no time to say our order before asking "Anything else after every item said. Why don't you be polite and let us get the whole order out first. Got our order and they were out of apple juice for the kids meals and didn't tell us but let us order it and then didn't even try to correct before handing us 4 kids meals and no drinks. Just told us "oh we are out sorry" no we Paid for meals and that includes the drink you will give us a drink as well. Also forgot our popcorn chicke. The guy that handed us our food had no smile was blunt and didn't seem to care about his customers. I work fast food too this experience was not worth it. Also their survey site down so can't even give my feedback. If I could I'd get a full refund and not go back.

Hanna Inocencio

Horrible wait, service and food! Waited for over45 minutes (Ordered a kids meal and adult meal) for our food. Cars in the drive through were buzzing through. I finally called to make sure they didn’t forget about us. When we got the food they forgot the dipping sauce for the chicken, waited ANOTHER 10 minutes for them to come back out. On top of that ALL the food was cold and the kids meal corn dog was burnt so my Daughter wouldn’t even eat it. I never write bad reviews, but this was a literally HORRIBLE experience!

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