Starbucks

3904 Commercial St SE, Salem
(503) 363-0172

Recent Reviews

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Tess May

Coffee is never good at this corporation.

D Eck

Nice location in S Salem, convenient to Kaiser Permanente.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Espresso Roast

Mya Sunchez

So fast !!!

Atmosphere: 5

Food: 5

Service: 5

Kennedy Smith

Staff working here restored my faith in humanity. Some of the nicest people I’ve ever met. Didn’t get their names, but I hope they get everything they want in life ?? Sincerely, the lady that went to multiple locations locations looking for stickers

Atmosphere: 5

Food: 5

Service: 5

Kris Fretwell

The staff was rude to my girlfriend, we will not ever go back to this Starbucks.

Atmosphere: 3

Food: 2

Service: 1

Jenelle Cooke

Ordered the veggie sandwich for $8+ very disappointed ?.

Atmosphere: 3

Food: 2

Service: 3

Jodhveer Singh

We order ice tea matcha latte. They fill all cup with foam and it's just half cup half with foam. If you guys charge for full then why r u guys not fill cup full as well

Atmosphere: 5

Food: 1

Service: 1

Luis S

Good spot could be a bit more up kept after all it’s a Starbucks.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Matcha Latte Carmel Frappachino

Michelle Workman

It’s really kind of silly, but still the customer service at this location has always been bad! As I’ve spread the story, I have heard the same from everybody who has experienced this atmosphere. I went through the drive-through, and I ordered a Frappuccino and ham with cheese croissant. I Recently had my oil changed, and they gave me the other half qt. After ordering, I went up to the window and I looked down at the floor to see it leaking and so I asked the women several times to excuse me and I will go pay inside, but I had no response. After cleaning it up, I go inside and apologize for leaving the window with no explanation because the woman would not turn around for a second. Another woman not child comes and looks me in the eyes to tell me that hold on a minute after I’m apologizing. After several moments, and there’s four people not doing anything I decided to leave and go to the Starbucks in the Fred Meyer‘s down the street which has awesome, I mean awesome customer service. Several people who heard my story when I told them said that they had the same experience with the Starbucks at 3904 Commercial St. SE. they are very rude and inconsiderate but the sad thing is they don’t realize their jobs rely on customers not because they applied for the job and thought they were good enough to get it .

Atmosphere: 3

Food: 3

Service: 1

J J

I love there cakepops

Atmosphere: 5

Food: 4

Service: 5

Luis Santos

Good spot could be a bit more up kept after all it’s a Starbucks.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Matcha Latte Carmel Frappachino

Brianna Bartolini

Worst starbucks in town. Go to literally any other Starbucks.

Atmosphere: 1

Food: 1

Service: 1

Chrystal Barlow

For almost a year now, the coffee has been awful. It’s either a burnt coffee taste or not sweet at all. I’ve complained so much through the app or taken my drink back to be remade if I have time before work. Food is always great and the workers…. So I hate complaining but how can I get them to fix this problem? Hate wasting money on a burnt coffee drink that I now go to Java Roma on Lancaster which is 15 mins away. Wish this Starbucks would get it together with the taste of the burnt coffee when it’s 5 minutes away from where I live and on my way to work instead of having to drive 15 mins away to the other coffee shop then route myself to work.

Atmosphere: 5

Food: 5

Service: 5

Maureen Clifford

I’ve been laid up since 12/24/2023 and have UberEats’d almost every day. Perfect every time. Those pistachio lattes have kept me together during a TRYING time. Thank you for the excellence and the consistency. A+

Food: 5

Service: 5

Jorge Duarte

Good place and

Atmosphere: 5

Food: 5

Service: 5

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