Starbucks

3270 Lancaster Dr NE, Salem
(503) 391-7334

Recent Reviews

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Coconut Cove

Two things… 1. My drink was moldy 2. When I called them they hung up. Im very mad.

Denise Garcia

Just stopped by and apparently their card reader wasn’t working, so they asked me to go inside..which is no problem. I go inside and my niece was in the drive through, so my husband had told her he would pay for her drink. But because I had to pay inside I did not get a chance to order her drink. The cashier seemed annoyed since she had to remove one drink from my niece’s, and add it to mine. She rolls her eyes at me and just continues to have her me grumpy face. I almost called her out on it, but at that point I was just so annoyed. I love this location, the gal that works the drive through window always greets me with a smile. But the employee who was running the inside cashier is rude.

Rob Huerta

My coffee was not so good 😕 for the 3 time

Diver thru

Atmosphere: 4

Food: 2

Service: 3

Wyrd Boy

Sad location. I bet the Starbucks inside Safeway does better business. 4 baristas standing around on a slow Saturday. I walked in. Greeted by the one girl working. The 2 old ladies stood there talking about stuff that didn’t matter while one young girl did all the work. The young girl finally took my order while the old ones were talking. My bagel came out not cooked, barely warmed. The coffee was decent. This is a location that leeches off the charity of others. I’m glad I don’t tip at Starbucks anymore. Just make everything automated already. Your baristas are bottom tier.

Atmosphere: 1

Food: 1

Service: 1

T “Just Me” A

It's been awhile that my Java Chip Fraps just are not coming out the same. It doesn't really matter much anymore who is working either. Some days fine, some days back through the lines and some days I don't have time to go back through so I bite the bullet. I want to toss my hands up, and say "I'm done".

You go straight to Starbucks after you've spent hundreds of dollars. You're given $20 to your gift card on your account and told they'll talk to the manager and.... Tell me what's going on and or has something changed? Have others had similar issues? Like what?! I don't get another response.
I've had some problems elsewhere, just not as bad as this particular store. Don't get anywhere. Disappointing when it's the empoyees who make it the store and bring back customers....one being me. Just saying

Love there decaf espresso shots, which is mostly all I get. Fraps are delicious. I like their pastries, but not always warm by the time you get to the window(updated 07.08.24). I really enjoy the employees that work here at this location. The best Starbucks in Salem/Keizer. Only downside...can't get a sugar free iced mocha. No sugar free options when it comes to sugar free chocolate. So I do go elsewhere. Also where's the decaf espresso beans for your customers who want to purchase?
New and more room for employees to work. More efficient. Now that the construction is over. They totally beat out the one on Lancaster close to D Street. Yay. Go crew on Lancaster and Silverton.

5 star overall from me : ) Going down on stars. Sorry Starbuck crew(07.08.24)

Manager needs to learn to smile and be more customer service like. She looks too serious. Doesn't say hi to you at the window. Just nah.

Parking: Only about 5 parking spots and 1 wheelchair spots. There is plenty of parking across the way in the shopping area.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Frappuccino

Oscar Perez

Mmmm delicious and the people are friendly

punchirock

New workers don’t know how to make a drink correctly. They put whip cream on the bottom of my venti drink 🤦‍♂️

Atmosphere: 1

Food: 1

Service: 1

Becca D

The baristas gave great service, I was surprised to walk in and find they remodeled and there was no seating.

Parking: The parking is weird because some of the closest parking is taken over by a dumpster.

Atmosphere: 3

Food: 5

Service: 5

Kevin Balmor

The service at this Starbucks is the best! Everyone is super nice, always greet you with a “hi, welcome in!” the food is super good! And the employees look happy when doing their job and taking your order! I personally would definitaly recommend people going to this Starbucks!!!

Atmosphere: 5

Food: 5

Service: 5

Rachel Holden

What’s with them parking you like a McDonalds. Also, the drive thru set up here is pretty chaotic. There is another one about a mile down Lancaster.

Atmosphere: 2

Food: 2

Service: 2

s bright

No tables or anywhere to sit, take away only

Atmosphere: 3

Food: 5

Service: 5

Araceli Garcia

Horrible service, person at the window had no customer service skills. Had an issue just because we had a big order. I come here often and have never been treated the way I was today.

Service: 1

Princessmegan Elsa

♥️ can't live without coffee!! ♥️

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Iced Caramel Macchiato

Erika Schroeder

This location has always been a wonderful spot even before the redesign.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Caramel Macchiato, Lavender Oatmilk Latte

Crista Decker

Love this place! It's my go-to starbucks and the people are wonderful.

Atmosphere: 5

Food: 5

Service: 5

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