My normal visits to Starbucks is via the drive-through, so I don't often see the interior activity. The hour was early, about 8 am. There were 6 or 7 staffers hustling around. With customers in the lobby, a busy drive-through, online orders to deal with, Uber drivers picking up orders, they were focused. It was good team work to watch. It seemed a bit of a wait to get a Grande' Mocha but I see why, hence the 4 stars for service. Individually, they were clearly on a mission. Kinda fun to watch.
Atmosphere: 4
Food: 5
Service: 4
michael brown
Went to Starbucks to relax. Got fraps Had to leave my sister here to pick up some stuff from Walmart. Came back. Work was rude to my sister because she was black. Guess not use to seeing a black person. Said we are closing in 10 minutes and you need to leave. Didn't say it professionally.
Atmosphere: 1
Food: 1
Service: 1
Alex Courtney
Probably the best starbucks!!! Love how they can carry out the orders! When you want extra they will give you extra!!!
Atmosphere: 5
Service: 5
Courtney Thayer
Just went here and ordered a drink and a sandwich and when I got to the window to pay they told me they don't accept $50 bills. I didn't have anything else and they didn't have any signs that state. They don't accept certain bills over a certain amount. As a business you should have change for a 50. That's ridiculous.
Calvin Brown
The drive thru comes from 2 directions, making it a possible confirtation choke point. Other than that the wait time was approximately 16min using the Starbucks app since drive through was backed out to alley. If it wasn't for the seasonal Cherry Chai I wouldn't be waiting. It's a must try!!!
Atmosphere: 4
Food: 5
Service: 4
Sydney Ferguson
I forgot to say thank you, and I felt so bad after leaving. When taking my first sip, I noticed that they wrote, “Enjoy!” on the cup. They’re always so kind and encouraging here, and have great drinks and food!
Atmosphere: 5
Food: 5
Service: 5
Kim and Jeremy Wills
Just a regular order. Made well by friendly people.
Atmosphere: 5
Food: 5
Service: 5
Abby Pagett
The staff is very kind and friendly, and mostly my orders are right, but they forget to put whipcream lot of times on my hot chocolates and I reeeeally love that whip :’(
They also sometimes forget to warm up my pastries sometimes, which I would very much appreciated.
Audrey Klampe
Update: Drove back and had them fix my coffee. Now it taste correct. Just wish it wasn’t so 50/50 if my drink will taste correct the first time. At least the employees are always nice.
My coffee taste like milk with burnt coffee. Disappointed because this isn’t the first time I’ve had this issue when ordering a carmel macchiato at this location.
The food was good but I gave 2 Stars because that was the Worst Matcha I ever ( January 13th, 2025 at 650am) had and I travel the country for work. It was watered down even when I stirred it. I selected to make my Matcha in Lemonade and they made it in Water. Didn't follow directions.
Atmosphere: 3
Food: 2
Service: 3
yri Glez
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Lorrie Whitaker
Starbucks on church Street is my favorite coffee shop in Salem! The baristas are a top notch crew who are extremely hard working and always so friendly and personable! They make My drinks perfectly and timely in the drive through! This is the best Starbucks experience in our town! This Crew are amazing people!
Service: 5
Andrew Ness
Worst breakfast sandwich ever, and that's accounting for the low bar expected at Starbucks. The first time it was slightly warm but the next time I went to this location it was stone cold and disgusting.
Atmosphere: 3
Food: 1
Service: 4
Humming Bird
Drive through, always pleasant staff and orders are accurate. Food pipping hot!
Good drinks very nice
Atmosphere: 4
Food: 5
Service: 4
My normal visits to Starbucks is via the drive-through, so I don't often see the interior activity. The hour was early, about 8 am. There were 6 or 7 staffers hustling around. With customers in the lobby, a busy drive-through, online orders to deal with, Uber drivers picking up orders, they were focused. It was good team work to watch. It seemed a bit of a wait to get a Grande' Mocha but I see why, hence the 4 stars for service. Individually, they were clearly on a mission. Kinda fun to watch.
Atmosphere: 4
Food: 5
Service: 4
Went to Starbucks to relax. Got fraps
Had to leave my sister here to pick up some stuff from Walmart. Came back. Work was rude to my sister because she was black. Guess not use to seeing a black person. Said we are closing in 10 minutes and you need to leave. Didn't say it professionally.
Atmosphere: 1
Food: 1
Service: 1
Probably the best starbucks!!! Love how they can carry out the orders! When you want extra they will give you extra!!!
Atmosphere: 5
Service: 5
Just went here and ordered a drink and a sandwich and when I got to the window to pay they told me they don't accept $50 bills. I didn't have anything else and they didn't have any signs that state. They don't accept certain bills over a certain amount. As a business you should have change for a 50. That's ridiculous.
The drive thru comes from 2 directions, making it a possible confirtation choke point. Other than that the wait time was approximately 16min using the Starbucks app since drive through was backed out to alley.
If it wasn't for the seasonal Cherry Chai I wouldn't be waiting. It's a must try!!!
Atmosphere: 4
Food: 5
Service: 4
I forgot to say thank you, and I felt so bad after leaving. When taking my first sip, I noticed that they wrote, “Enjoy!” on the cup. They’re always so kind and encouraging here, and have great drinks and food!
Atmosphere: 5
Food: 5
Service: 5
Just a regular order. Made well by friendly people.
Atmosphere: 5
Food: 5
Service: 5
The staff is very kind and friendly, and mostly my orders are right, but they forget to put whipcream lot of times on my hot chocolates and I reeeeally love that whip :’(
They also sometimes forget to warm up my pastries sometimes, which I would very much appreciated.
Update: Drove back and had them fix my coffee. Now it taste correct. Just wish it wasn’t so 50/50 if my drink will taste correct the first time. At least the employees are always nice.
My coffee taste like milk with burnt coffee. Disappointed because this isn’t the first time I’ve had this issue when ordering a carmel macchiato at this location.
Atmosphere: 4
Food: 2
Service: 3
Restaurantji Recommends
The food was good but I gave 2 Stars because that was the Worst Matcha I ever ( January 13th, 2025 at 650am) had and I travel the country for work. It was watered down even when I stirred it. I selected to make my Matcha in Lemonade and they made it in Water. Didn't follow directions.
Atmosphere: 3
Food: 2
Service: 3
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Starbucks on church Street is my favorite coffee shop in Salem! The baristas are a top notch crew who are extremely hard working and always so friendly and personable! They make My drinks perfectly and timely in the drive through! This is the best Starbucks experience in our town! This Crew are amazing people!
Service: 5
Worst breakfast sandwich ever, and that's accounting for the low bar expected at Starbucks. The first time it was slightly warm but the next time I went to this location it was stone cold and disgusting.
Atmosphere: 3
Food: 1
Service: 4
Drive through, always pleasant staff and orders are accurate. Food pipping hot!
Food: 5
Service: 5
Recommended dishes: Bacon & Gruyère Egg Bites, Sausage Cheddar & Egg Sandwich
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