Almost every single time I go to this location, the order is wrong. Either it’s a completely different order than my own or they’ve left out a main component of the item. Once or twice is one thing, but this happens way too many times.
Atmosphere: 2
Food: 1
Service: 3
Nancy Bush
Worst place to pick up ordera a/. The think it's ok to push off mobile or doordaah order to side. NOT OK...THEY ARE PAYING CUSTOMERS TOO!
Atmosphere: 1
Food: 1
Service: 1
Conner Hopfer
Get my drink wrong in one way or another Everytime and today I ordered a peppermint mocha and they gave me an ollieoto (idk how to spell it) Instead. I realized it was wrong after I drank some of it and found out they made a completely different drink and I've been dying for Abt 7 hours now because drinking oil makes your insides a slip and slide.
Atmosphere: 3
Food: 1
Service: 4
Asaad Esai
Lovely cafe, they have delicious coffee with a little hot milk and the service is excellent
Atmosphere: 5
Food: 5
Service: 5
Matt
We've been frustrated lately by the service, attitudes and atmosphere of this location for online and walk in orders. Wait times and cleanliness have also been an issue.
Atmosphere: 2
Food: 3
Service: 1
Anastasiia Grishina
This location is always dirty. Napkins and food on the floor/tables/ chairs.
Atmosphere: 1
Food: 4
Service: 3
Ana
This location is always dirty. Napkins and food on the floor/tables/ chairs.
Atmosphere: 1
Food: 4
Service: 3
Arcane
I've gone to many Starbucks in the past couple of years, and this one in West Salem is the friendliest and most accommodating. I like my Pink Drink in a particular way, and these sweet people always get it right. Other locations around Salem (and Oregon) ignore me as if I hadn't made a special request. It's off-putting. This location is friendly and so obliging, always happy and smiling, too!
Atmosphere: 5
Food: 5
Service: 5
A Starkweather
They are lazy and rude. I would rather drive over the bridge and go to any other Starbucks or maybe just any other coffee shop in general then go to this location ever again!
Service: 1
Magdalena Riddle
I didn't go in, just went through the drive through.
I love this Starbucks! The drinks are great and the service is very fast. In the mornings there is a long line but it does not take long. The staff are also very nice. They talk to you and they make you feel welcome. I do recommend this Starbucks.
Jennifer O'Neal
Friendly people, prompt service.
Atmosphere: 5
Service: 5
Zach
I love this Starbucks! The drinks are great and the service is very fast. In the mornings there is a long line but it does not take long. The staff are also very nice. They talk to you and they make you feel welcome. I do recommend this Starbucks.
Mandy F
Not sure what the deal is with this location, but every time my partner and I come here our drinks are never made correctly. We just order menu items nothing fancy. We don’t have issues with any of the other Salem locations.
Almost every single time I go to this location, the order is wrong. Either it’s a completely different order than my own or they’ve left out a main component of the item. Once or twice is one thing, but this happens way too many times.
Atmosphere: 2
Food: 1
Service: 3
Worst place to pick up ordera a/. The think it's ok to push off mobile or doordaah order to side. NOT OK...THEY ARE PAYING CUSTOMERS TOO!
Atmosphere: 1
Food: 1
Service: 1
Get my drink wrong in one way or another Everytime and today I ordered a peppermint mocha and they gave me an ollieoto (idk how to spell it) Instead. I realized it was wrong after I drank some of it and found out they made a completely different drink and I've been dying for Abt 7 hours now because drinking oil makes your insides a slip and slide.
Atmosphere: 3
Food: 1
Service: 4
Lovely cafe, they have delicious coffee with a little hot milk and the service is excellent
Atmosphere: 5
Food: 5
Service: 5
We've been frustrated lately by the service, attitudes and atmosphere of this location for online and walk in orders. Wait times and cleanliness have also been an issue.
Atmosphere: 2
Food: 3
Service: 1
This location is always dirty. Napkins and food on the floor/tables/ chairs.
Atmosphere: 1
Food: 4
Service: 3
This location is always dirty. Napkins and food on the floor/tables/ chairs.
Atmosphere: 1
Food: 4
Service: 3
I've gone to many Starbucks in the past couple of years, and this one in West Salem is the friendliest and most accommodating. I like my Pink Drink in a particular way, and these sweet people always get it right. Other locations around Salem (and Oregon) ignore me as if I hadn't made a special request. It's off-putting. This location is friendly and so obliging, always happy and smiling, too!
Atmosphere: 5
Food: 5
Service: 5
They are lazy and rude. I would rather drive over the bridge and go to any other Starbucks or maybe just any other coffee shop in general then go to this location ever again!
Service: 1
I didn't go in, just went through the drive through.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love this Starbucks! The drinks are great and the service is very fast. In the mornings there is a long line but it does not take long. The staff are also very nice. They talk to you and they make you feel welcome. I do recommend this Starbucks.
Friendly people, prompt service.
Atmosphere: 5
Service: 5
I love this Starbucks! The drinks are great and the service is very fast. In the mornings there is a long line but it does not take long. The staff are also very nice. They talk to you and they make you feel welcome. I do recommend this Starbucks.
Not sure what the deal is with this location, but every time my partner and I come here our drinks are never made correctly. We just order menu items nothing fancy. We don’t have issues with any of the other Salem locations.
Love Starbucks!! ♥️
Atmosphere: 5
Food: 5
Service: 5
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