Subway

5250 Commercial St SE, Salem
(503) 391-4297

Recent Reviews

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sophie Roscoe

First sandwich ordered is a complete mess and just absolutely filled for no reason, i did not ask for extra anything. Second sandwich is a blt and I asked for extra bacon which is normally 2 extra slices but they threw on just a ton of scraps of the bacon. There’s no reason for a sandwich to be this packed and messy. Waste of money.

Atmosphere: 1

Food: 1

Service: 1

Star “EnlighteningStar”

I ordered on the app while I was looking around Walmart, it said it should have been ready at 5:10. I got there around the time it said it should be ready and the person there didn't even start on it and was slowly working on other ones and had other people in line. I ordered it through the app so that way it would be ready in time for me to be able to catch the bus which was only running every hour. The girl even tried to ignore me and tried to go on to the next customer even though I was waiting there for like 10 minutes. And it turns out she didn't even make my sandwich yet. She said she can make it but that it would take a while because she wanted to get the line down first. And I told her I didn't have time because my bus was going to be here in 10 minutes and otherwise I'd have to wait another hour to get home. It already said it was ready on the app and I asked her if there was any way she can cancel it, she said no I have to go through the app. Of course I just sent you through circles and you have to fill out some stupid survey thing and don't even know if they're going to call you back or resolve it or not. And the worst part is I tipped her and she went up I'm not even making my sandwich. Like maybe you guys should turn off the app or something like that if you guys are so busy or don't have enough people to keep up with online and line orders.

Moises Benitez

Good food ? very healthy I love

Food: 5

Service: 5

Courtney Dunn

Went to this location to pick up an order. I told them my name and Reina was the one who “helped” me. She was rude and told me to give her some time. Which isn’t a big deal except the manner in which she said it. She was full of attitude and acted like my mere answer to her question angers and inconvenienced her. The order was already said to be ready through the app so I’m not sure why she had so much attitude for me literally just giving her an answer to her question (my name) she shouldn’t be working with the customers if she can’t be professional. I will be contacting the general manager to make a complaint as well cause no one should have to deal with that type of service

Atmosphere: 1

Food: 1

Service: 1

Sky Janice

Disgusting customer service and restaurant is always disgusting looking food on the floor never clean. Employees don’t wash hands. Had an absolutely miserable experience over an employee charging me 2.79 for a WATER CUP and argue with me over it these kids making minimum wage really think they doing something. Water is free’ I am not paying 2.79 for merchandise. Train your employees.

Vanessa Brito

This reviews is for rhíanna her work and attention was on point. Great service. The attention she put in! Amazing!!

Atmosphere: 5

Food: 5

Service: 5

Richard “TacImpulse” Scott

If your atmospheric taste cries out for 'MoAR' \\\"People of Walmart\\\" you'd only find better at the Center St. location... but you might have to fight a vagrant for a seat at that table... if they had them.

Atmosphere: 1

Food: 4

Service: 4

Recommended dishes: Sweet Onion Chicken Teriyaki, Chipotle Southwest Steak

Bobby Bones

Nice friendly staff and atmosphere.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Spicy Italian, Subway Club

Bradlee Richards

Was made to wait 20 minutes just to order with no one else in line.When I finally got to order the worker was super rude and short with me.Would not recommend.

Alan Brady

You would think making sandwiches would be simple but they found a way to mess it up at this subway. Has never taken less than 30 minutes because there's always only one person working there seemingly, even during busy times. Always out of things because they don't do prep work. There must be at least 20 other better places to go to that are nearby, I know I won't be wasting another minute here.

Felurian Jazzi

I ordered on line. They didn't put cheese nor tomato in my 3 sándwiches. Called to tell the about. The lady explained to me they didn't have tomato which I understand but I tell her about the cheese and she was super rude . Telling me she made the sándwiches and she didn't do a mistake and then hangers up on me

A M

I went to order a sandwich and there was no one at the counter, I waited for a couple minutes and noticed a bell so I rang it once. A couple minutes later an older lady with short hair came out, grabbed the bell, and THREW it at the counter behind her knocking things over. And proceeded to yell "we have cameras, I could see you out here!" And I apologized and said "if people can't use the bell why is it there?" She just kept saying said " that's not for you, there are cameras" then she said "Now I can help you if you want". I told her I wouldn't be getting anything after that, and told her she shouldn't act that way to anyone.I then went and told a walmart team lead, who said that wasn't okay,, and that she would speak to the woman's manager.

Sky Graham

Disgusting customer service and restaurant is always disgusting looking food on the floor never clean. Employees don’t wash hands. Had an absolutely miserable experience over an employee charging me 2.79 for a WATER CUP and argue with me over it these kids making minimum wage really think they doing something. Water is free’ I am not paying 2.79 for merchandise. Train your employees.

Heidi May

Rhonda is always awesome and friendly. She also is hard working. One of the best staff. Thank you Rhonda for your awesome service.

Savanna Post-Himber

went to pick up my online order with my boyfriend and there was no one at the counter but we could see our sandwiches just sitting there in a bag. no warmer or anything. called and could hear the phone ringing in the back but no one picked up. finally 15 minutes later, some lady with red hair came out and asked how long my boyfriend was there and handed him the bag. his sandwich had more buffalo sauce than steak on it. asked her to remake mine because it was just sitting there and she said she had to go ask. she remade it but both of my sandwiches were wrong and had hardly any vegetables. don’t know what her and her coworkers were doing but unprofessional.

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