Subway

1531 Hawthorne Ave NE, Salem
(503) 587-9814

Recent Reviews

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Max Garibay

Ordered delivery on the subway app. They gave us sandwiches with no toppings or anything just meat and bread. Not what we ordered. There is no way to contact any sort of customer support on the subway app. I am deaf and cannot call them directly I will be disputing the charge with my bank.

Atmosphere: 1

Food: 1

Service: 1

C C

The woman working tonight was great. She made really good subs and was super helpful. Definitely recommend this subway.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies

Haylee Scavello

10/10 Daniel is awesome and as a former DM for Subway I’d definitely recommend this location!

Atmosphere: 5

Food: 5

Service: 5

Catherine Ochoa

I have come to this location a few times. I forgot the store managers name but he is always nice and polite. Many times he is working by himself. There is a older lady there and she is not polite at all. One day I disney realize in Sunday they are opened later and through the window she just had a attitude. This time I went in 2 got to chicken and cheese dippers. I have ordered these at a few location and never had a issue adding bacon. Hello it's an add on its making you more money. I will happily go else where and not support this location. Cause I have never had a issue adding it on.

Atmosphere: 1

Service: 1

Teresa Jasso

Carlos helped us and he was very friendly. Answered all our questions, didn't rush us. The restaurant it's self was clean. I highly recommend this location over the Lancaster one.

Atmosphere: 5

Food: 5

Service: 5

Nicky

Daniel was awesome, and he greeted me right away. He was friendly and courteous. The food was fresh and delicious. I'll definitely be back. Thank you for making a difference in customer service. This place is definitely worth a try.

Atmosphere: 5

Food: 5

Service: 5

Narek

This location has always been great about listening to what you want, and makes sure things are done correctly

Atmosphere: 4

Food: 5

Service: 5

Bobbie M

My husband got us some sandwiches at this subway for the first time. We have been to many subways in many states and this was by far the cleanest food
preparation process we have ever seen in a subway. Wish all Subways were run this well!

Atmosphere: 5

Food: 5

Service: 5

William Warfstache

They ran out of Italian herb and cheese bread so I had to wait 2 hours to complete my order. I was promised it would be 15 minutes.

Wheelchair accessibility: There is a ways to go to get a ramp up to the door.

Atmosphere: 3

Food: 5

Service: 1

Zacchaeus and Brannigan Deeds

Came here after leaving Lancaster/Center for not honoring their coupon, this one did, and had a really kind staff (Kari, and Zander) that made us delicious sandwiches.

Atmosphere: 5

Food: 5

Service: 5

Elaine J

My order that was delivered was completely wrong. I ordered 2 6" sandwiches in a meal which means add chips and drinks. The receipt was correct. When door dash delivered, I had 2 foot longs - that's it. $25 with delivery fee. I drove all the way there and was told no delivery refund and - and no credits either. When I got home - the order was still wrong!! Wrong chips in the new bag!!! This is the third time my orders were wrong and once I got slimy lettuce and cucumbers. NO MORE GOING TO THIS ONE!!

Atmosphere: 2

Food: 3

Service: 1

Elaine

My order that was delivered was completely wrong. I ordered 2 6" sandwiches in a meal which means add chips and drinks. The receipt was correct. When door dash delivered, I had 2 foot longs - that's it. $25 with delivery fee. I drove all the way there and was told no delivery refund and - and no credits either. When I got home - the order was still wrong!! Wrong chips in the new bag!!! This is the third time my orders were wrong and once I got slimy lettuce and cucumbers. NO MORE GOING TO THIS ONE!!

Atmosphere: 2

Food: 3

Service: 1

Douglas Sell

I'll never forget years ago when I was a cab driver going in there and the girl says to me we're not serving you your cab driver to which I probably turn around and left as she screamed or you can get a free drink and then she called the cab company to complain that I had left after she requested that I leave I never have been back I think that was over 4 years ago still bothers me to this day that she still willingly discriminated against me because of my job it just blows me away that she thought that was kind of funny or whatever and then expected me to stay around for a free drink and then complained about it I mean how awkward you just trampled all over my rights then you called to complain that I left without saying a word and not taking you up on an offer for free drink so stupid

Jabe

Sarah is my favorite.She has that old time customer service that always makes you feel welcome and I appreciate how rare that is these days enough to let everyone know with this review. ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak & Cheese

Eli Paterson

CARLOS WAS ABSOLUTELY AN ANGEL.All online sources said they close at 10:00 pm, however they actually close at 9:30. Our bus full of students ordered ahead around 9:00 about 20 sandwiches and it turned out there was only one guy there. He ended up staying over an our late to make our sandwiches and was so nice about it.Carlos needs a raise.

Atmosphere: 2

Food: 5

Service: 5

Recommended dishes: Black Forest Ham

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