I didn't get what I ordered, but it was close enough. I ordered a chicken sandwich and a spicy chicken sandwich, what I got was a spicy asiago sandwich and a normal chicken sandwich. At least they got it right to keep tomatoes off, so I thank them for that.
Atmosphere: 3
Food: 3
Service: 3
Edmund Butler
Love their chili! The person waiting on me was very helpful and personable!
Atmosphere: 5
Food: 5
Service: 5
Ryan Mough
New manager making a difference
Atmosphere: 3
Food: 4
Service: 3
Courtney Bivin
My first and last time coming here - 10 piece nugget only had 8 stale nuggets, missing a regular nugget, missing a fry, fries we did revive were hard and cold. I was one of two customers.. there were plenty of people working, not sure how my order was so off and so horrible.
Atmosphere: 2
Food: 1
Service: 2
Mya Sunchez
My Wendy’s order was stolen by a dasher
Lee Richardson
Fries were cold to the touch. Bun was stale and flaky. Food had been sitting out for a long time. Do they not have quality standards at this location? Never going back.
Atmosphere: 2
Food: 1
Service: 2
Christine Hart
The food was cold, I wait 10 mon im drive thru while others went around me! I'm sure someone else's order was messed up! Flunkies!
Atmosphere: 1
Food: 1
Service: 1
Brandy Stevens
Went to the drive thru to get a frosty. Unfortunately I dont know his name, but the drive thru attendant was great. RANT, to the food or in my case the frosty. I wax definitely disappointed in the value of the frosty for the price. I ordered a large, which seemed more like a medium, at a extra large price. This must be why I generally dont go to fast food establishments.
Atmosphere: 5
Food: 3
Service: 5
Lily R
Please fire the blond man who yelled at a lady for trying to get her order fixed. She was being helped and he came over from the drive-thru to start a fight. He was the only mean person there but yt ruined everyone’s experience in line and that poor ladies day.
He doesn’t have the customer service attitude.
Atmosphere: 1
Food: 4
Service: 1
Winter Strickland
I dont normally give bad reviews, but this Wendys has just consistently messed up our orders. Almost every single time we're missing things from our order, and the consitency of it all is actually astounding and worthy of being noted. You would think that I would have learned by now. Tonight as we were leaving with our order I realized we were missing fries, so I sent my companion in to retrieve them. No sooner had we gotten home, I realized that they had also completely missed a sandwich as well.
Humorously as well, it's consistently my portion of the meals as well.
This location is great for in person orders, But they are horrible with delivery orders. Every delivery order I’ve gotten, Something is always missing. Frosty, fries, drinks, sauce, or nuggets, they always forget something.
Food: 2
Service: 2
John Clark
I’m texting to give some thoughts on the Wendy’s on commercial. I love Wendy’s and have made it my go to especially when I don’t want to cook or money is tight. This is the only Wendy’s close enough to me the other is too far of a drive. I consistently am met with a cool window person usually bubbly funny and engaging. My concern is the quality control. I am not exaggerating when I say I can confidently say I have a 85% chance EVERYTIME I go to get 1+ things wrong or not prepared properly. I have made it clear before but I fear anything being done to my food not that they have but you know what I mean. I almost NEVER get my spicy nuggets as if they just toss nuggets in a bag when they see nuggets on the receipt no check no nothing. I constantly am getting 3/4th of the “large fry” container sometimes even barely half. I just got my order now and the fries were ok but the nuggets yet again arnt spicy and are undercooked with no crispness and almost all are soggy as if rushed out the fryer to move onto the next person (I was one of 2 ppl in line and they were not busy) I always ask for no onion on my sandwiches but I can never understand why taking off a step is so hard and of course always have onions on my burgers. I really do want to keep coming and love Wendy’s but this location sometimes makes it extremely hard not to be frustrated and not go back. 100% the workers are good people and always when I go back they help me out and fix it but this inconsistent ability to pump out correct orders is extremely unsatisfying. I understand the food business can be hectic as I have been in it for over 8+ years but a few extra seconds to confirm makes everyone’s job better and the customer much happier.
I hope this constructive criticism finds whom will try to implement and keep Wendy’s a staple fast food with quality. Again all the workers are kind and engaging which is amazing but the inability to give out CORRECT orders I’m sure is hindering retention or growing frustration as I know several others who’ve had very similar scenarios multiple times too.
Atmosphere: 2
Food: 1
Service: 3
Joi Poulin
We ordered the Frosty keys for the first time where you get a free shake with any order whether it's a meal or just some fries .The shakes are super tiny like smaller than a kids size but it is free so I'll try not to complain 😂
Atmosphere: 5
Food: 4
Service: 5
Kristina
Good food
Atmosphere: 5
Food: 5
Service: 5
Kenton Mattos
The guy at the window sucked. He asked me to wait then started taking my order didn't respond at all just silence then final I sorry can you wait. Finally another voice came on and took my order for two items. When I got to the window he rang up the wrong order. By the time I got my food my nuggets were cold.
I didn't get what I ordered, but it was close enough. I ordered a chicken sandwich and a spicy chicken sandwich, what I got was a spicy asiago sandwich and a normal chicken sandwich. At least they got it right to keep tomatoes off, so I thank them for that.
Atmosphere: 3
Food: 3
Service: 3
Love their chili! The person waiting on me was very helpful and personable!
Atmosphere: 5
Food: 5
Service: 5
New manager making a difference
Atmosphere: 3
Food: 4
Service: 3
My first and last time coming here - 10 piece nugget only had 8 stale nuggets, missing a regular nugget, missing a fry, fries we did revive were hard and cold. I was one of two customers.. there were plenty of people working, not sure how my order was so off and so horrible.
Atmosphere: 2
Food: 1
Service: 2
My Wendy’s order was stolen by a dasher
Fries were cold to the touch. Bun was stale and flaky. Food had been sitting out for a long time. Do they not have quality standards at this location? Never going back.
Atmosphere: 2
Food: 1
Service: 2
The food was cold, I wait 10 mon im drive thru while others went around me! I'm sure someone else's order was messed up!
Flunkies!
Atmosphere: 1
Food: 1
Service: 1
Went to the drive thru to get a frosty. Unfortunately I dont know his name, but the drive thru attendant was great.
RANT, to the food or in my case the frosty. I wax definitely disappointed in the value of the frosty for the price. I ordered a large, which seemed more like a medium, at a extra large price. This must be why I generally dont go to fast food establishments.
Atmosphere: 5
Food: 3
Service: 5
Please fire the blond man who yelled at a lady for trying to get her order fixed. She was being helped and he came over from the drive-thru to start a fight. He was the only mean person there but yt ruined everyone’s experience in line and that poor ladies day.
He doesn’t have the customer service attitude.
Atmosphere: 1
Food: 4
Service: 1
I dont normally give bad reviews, but this Wendys has just consistently messed up our orders. Almost every single time we're missing things from our order, and the consitency of it all is actually astounding and worthy of being noted.
You would think that I would have learned by now. Tonight as we were leaving with our order I realized we were missing fries, so I sent my companion in to retrieve them. No sooner had we gotten home, I realized that they had also completely missed a sandwich as well.
Humorously as well, it's consistently my portion of the meals as well.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
This location is great for in person orders, But they are horrible with delivery orders. Every delivery order I’ve gotten, Something is always missing. Frosty, fries, drinks, sauce, or nuggets, they always forget something.
Food: 2
Service: 2
I’m texting to give some thoughts on the Wendy’s on commercial.
I love Wendy’s and have made it my go to especially when I don’t want to cook or money is tight. This is the only Wendy’s close enough to me the other is too far of a drive. I consistently am met with a cool window person usually bubbly funny and engaging. My concern is the quality control.
I am not exaggerating when I say I can confidently say I have a 85% chance EVERYTIME I go to get 1+ things wrong or not prepared properly. I have made it clear before but I fear anything being done to my food not that they have but you know what I mean. I almost NEVER get my spicy nuggets as if they just toss nuggets in a bag when they see nuggets on the receipt no check no nothing. I constantly am getting 3/4th of the “large fry” container sometimes even barely half. I just got my order now and the fries were ok but the nuggets yet again arnt spicy and are undercooked with no crispness and almost all are soggy as if rushed out the fryer to move onto the next person (I was one of 2 ppl in line and they were not busy)
I always ask for no onion on my sandwiches but I can never understand why taking off a step is so hard and of course always have onions on my burgers. I really do want to keep coming and love Wendy’s but this location sometimes makes it extremely hard not to be frustrated and not go back.
100% the workers are good people and always when I go back they help me out and fix it but this inconsistent ability to pump out correct orders is extremely unsatisfying. I understand the food business can be hectic as I have been in it for over 8+ years but a few extra seconds to confirm makes everyone’s job better and the customer much happier.
I hope this constructive criticism finds whom will try to implement and keep Wendy’s a staple fast food with quality. Again all the workers are kind and engaging which is amazing but the inability to give out CORRECT orders I’m sure is hindering retention or growing frustration as I know several others who’ve had very similar scenarios multiple times too.
Atmosphere: 2
Food: 1
Service: 3
We ordered the Frosty keys for the first time where you get a free shake with any order whether it's a meal or just some fries .The shakes are super tiny like smaller than a kids size but it is free so I'll try not to complain 😂
Atmosphere: 5
Food: 4
Service: 5
Good food
Atmosphere: 5
Food: 5
Service: 5
The guy at the window sucked. He asked me to wait then started taking my order didn't respond at all just silence then final I sorry can you wait. Finally another voice came on and took my order for two items. When I got to the window he rang up the wrong order. By the time I got my food my nuggets were cold.
Atmosphere: 2
Food: 3
Service: 1
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