“If I could have legally refused to pay for the food we got last night and the service delays, we would have asked them to pay us for being there. It ruined my birthday and I have never in 15 years of being on Facebook, left a negative review. I watched staff comping people of delays, quality and more and I was hoping it was just because it was complaining tourist's or something. We decided to let it ride and we ordered drinks, they never arrived. Had to ask for them again and the bar tender from the other side of building brought my bottle beer over and still my wife had no beverage. He had to go and get that. We ordered an appetizer, and it never came, then, watched the couple behind us discussing how upset they were about the food they got, I started to get worried. After a few min, I heard the male waiter get sarcastic and say, so I'm sorry this is really late (they got the appetizer they ordered after their dinner was almost done) "do you want this or not", and she said not, well it was the same appetizer we ordered. He took it to the back, it sat for 5 min and when I inquired about our appetizer, the same looking plate and setup appetizer the other ladies refused, ended up with us it looked like and at the same time as our dinner.
Now for dinner that was also frustrating as, we wanted prime rib. the whole reason we came there. Well there were two couples sat down after we were sat and had been waiting 10 min and still no one. Well, we noticed that the two couples that came after use had been given drinks and orders taken. Finally a nice young lady came over and said she was sorry for the wait as she didn't realize that we were her table. When we ordered, she said oh sorry, the last two prime rib just sold and asked us what we wanted in exchange. At that point wasn't super happy. But every place else was long lines. We got the rib eye and my wife's was way over cooked and mine too under cooked. It would have been a mess to send back and we were starving. Ya not good tasting. The worst part was, this year has been a horrible mess from the surgery, the liver and kidney failure mess, (I wasn't drinking tonight it was non alcoholic beer), and family and work craziness and I simply wanted a nice dinner. It was such a horrible mess and let down. Still really upset this morning. $116 plus a small tip for the nice waitress was $116 too much. :(“
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“If I could have legally refused to pay for the food we got last night and the service delays, we would have asked them to pay us for being there. It ruined my birthday and I have never in 15 years of being on Facebook, left a negative review. I watched staff comping people of delays, quality and more and I was hoping it was just because it was complaining tourist's or something. We decided to let it ride and we ordered drinks, they never arrived. Had to ask for them again and the bar tender from the other side of building brought my bottle beer over and still my wife had no beverage. He had to go and get that. We ordered an appetizer, and it never came, then, watched the couple behind us discussing how upset they were about the food they got, I started to get worried. After a few min, I heard the male waiter get sarcastic and say, so I'm sorry this is really late (they got the appetizer they ordered after their dinner was almost done) "do you want this or not", and she said not, well it was the same appetizer we ordered. He took it to the back, it sat for 5 min and when I inquired about our appetizer, the same looking plate and setup appetizer the other ladies refused, ended up with us it looked like and at the same time as our dinner. Now for dinner that was also frustrating as, we wanted prime rib. the whole reason we came there. Well there were two couples sat down after we were sat and had been waiting 10 min and still no one. Well, we noticed that the two couples that came after use had been given drinks and orders taken. Finally a nice young lady came over and said she was sorry for the wait as she didn't realize that we were her table. When we ordered, she said oh sorry, the last two prime rib just sold and asked us what we wanted in exchange. At that point wasn't super happy. But every place else was long lines. We got the rib eye and my wife's was way over cooked and mine too under cooked. It would have been a mess to send back and we were starving. Ya not good tasting. The worst part was, this year has been a horrible mess from the surgery, the liver and kidney failure mess, (I wasn't drinking tonight it was non alcoholic beer), and family and work craziness and I simply wanted a nice dinner. It was such a horrible mess and let down. Still really upset this morning. $116 plus a small tip for the nice waitress was $116 too much. :(“