If they give you bad service and you don’t tip, they’re petty and don’t hand blend your drinks lol get a new job girly pop
Service: 1
Penny R
Its the closest dutch to where I live and I go here every so often, but I usually opt for going somewhere closer to where I work because it seems like every other time I come here they always give me a bad attitude. Ive had good experiences yes, but thats always in the mornings. Once it hits after Im off work I refuse to go here because of that shifts attitude. I tried going there tonight after the gym for a quick snack and saw someone in line so I thought okay it must not be closed yet, and i wanted a small rebel and a granola bar i just didnt know which flavor (i always choose a dragon slayer if they seem impatient) and in the middle of my sentence the blonde female there (she always seems to have an iffy attitude everytime i come) cut me off and told me to goto the mohawk location because theyre closing soon and the mohawk one is open 24/7... I didnt hear her at first since I was literally midsentence and asked her to repeat that and she did annoyedly, so I just replied friendly and went home because Im not driving all that way for a granola bar and a small drink. I understand not wanting customers close to shiftend Ive done my fair share of customer service, but you were already serving someone else, but another person is a hassle? It just gives very much disrespectful and lazy. Wont be coming back to this location because it ruins my mood every time.
Atmosphere: 2
Food: 4
Service: 1
Angelica Mares
I am INCREDIBLY disappointed with this location. I went here yesterday with my family for my birthday and not only did they get my order wrong twice and still have it wrong on the third try but they never acknowledged that is was my birthday even though I excitedly told them it was my birthday and the lady working the window who kept saying “wicked” after everything I said was rude. I gave up trying to have them get it right after the third try because it seemed pointless. If they couldn’t do it right the first 3 times then there is no point in wasting drinks to try for a fourth that they would likely get wrong and have to dump out again. I look forward to going to Dutch on my birthday every year because they always make me feel so special decorating the lid with sprinkles and Happy Birthday written on the top or even just saying Happy Birthday. Instead I got no recognition, the wrong drink 3 times, and a rude worker who started my day off bad. I’m not trying to be a stickler but it was incredibly disappointing. I wish I would’ve saved my free drink for a location that would have done a better job. Also it’s not like I only got my free drink. We also purchased 4 additional drinks two of which they also got wrong but we didn’t have them correct those because we would’ve been there all day. Overall very disappointed and I do not recommend this location at all.
Atmosphere: 1
Food: 1
Service: 1
Jackie Johnson
Workers are very friendly & nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Passion Fruit
Michelle Stolsig
My favorite Dutch Bros is 5th Street in Springfield . Drinks are always right and the staff is the best.
Atmosphere: 5
Food: 5
Service: 5
Kristina Bissonette
It's caffeine, how can you be mad?
Atmosphere: 5
Food: 5
Service: 5
sheila croy
Love love this place go everyday
Atmosphere: 5
Food: 5
Service: 5
Jamie Brewer
Was just here The girl taking the order was rude. Them they made our 3 drinks wrong.
Rose Vorce
the morning crew are awesome! especially our Ruby ♥️
This dutchbros has a great group of staff, that try to go above and beyond for any event day as well as general service. They have a love for any pet that comes through and it’s super cute how they love to give treats and pup cups. Very cutesy, very neat, very demure.
Dietary restrictions: Vegan options and sugar free options
Wheelchair accessibility: Great drive through and ramp leading to service window
Atmosphere: 5
Food: 5
Service: 5
Zinue Sulvaran roman
Excellent service I really recommend it
Atmosphere: 5
Food: 5
Service: 5
Jamie
LOVE these people! Always chipper and helpful. I've never had my drink wrong... Sometimes I wonder if I go here for the coffee or the employees... ???
If they give you bad service and you don’t tip, they’re petty and don’t hand blend your drinks lol get a new job girly pop
Service: 1
Its the closest dutch to where I live and I go here every so often, but I usually opt for going somewhere closer to where I work because it seems like every other time I come here they always give me a bad attitude. Ive had good experiences yes, but thats always in the mornings. Once it hits after Im off work I refuse to go here because of that shifts attitude. I tried going there tonight after the gym for a quick snack and saw someone in line so I thought okay it must not be closed yet, and i wanted a small rebel and a granola bar i just didnt know which flavor (i always choose a dragon slayer if they seem impatient) and in the middle of my sentence the blonde female there (she always seems to have an iffy attitude everytime i come) cut me off and told me to goto the mohawk location because theyre closing soon and the mohawk one is open 24/7... I didnt hear her at first since I was literally midsentence and asked her to repeat that and she did annoyedly, so I just replied friendly and went home because Im not driving all that way for a granola bar and a small drink. I understand not wanting customers close to shiftend Ive done my fair share of customer service, but you were already serving someone else, but another person is a hassle? It just gives very much disrespectful and lazy. Wont be coming back to this location because it ruins my mood every time.
Atmosphere: 2
Food: 4
Service: 1
I am INCREDIBLY disappointed with this location. I went here yesterday with my family for my birthday and not only did they get my order wrong twice and still have it wrong on the third try but they never acknowledged that is was my birthday even though I excitedly told them it was my birthday and the lady working the window who kept saying “wicked” after everything I said was rude. I gave up trying to have them get it right after the third try because it seemed pointless. If they couldn’t do it right the first 3 times then there is no point in wasting drinks to try for a fourth that they would likely get wrong and have to dump out again. I look forward to going to Dutch on my birthday every year because they always make me feel so special decorating the lid with sprinkles and Happy Birthday written on the top or even just saying Happy Birthday. Instead I got no recognition, the wrong drink 3 times, and a rude worker who started my day off bad. I’m not trying to be a stickler but it was incredibly disappointing. I wish I would’ve saved my free drink for a location that would have done a better job. Also it’s not like I only got my free drink. We also purchased 4 additional drinks two of which they also got wrong but we didn’t have them correct those because we would’ve been there all day. Overall very disappointed and I do not recommend this location at all.
Atmosphere: 1
Food: 1
Service: 1
Workers are very friendly & nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Passion Fruit
My favorite Dutch Bros is 5th Street in Springfield . Drinks are always right and the staff is the best.
Atmosphere: 5
Food: 5
Service: 5
It's caffeine, how can you be mad?
Atmosphere: 5
Food: 5
Service: 5
Love love this place go everyday
Atmosphere: 5
Food: 5
Service: 5
Was just here
The girl taking the order was rude. Them they made our 3 drinks wrong.
the morning crew are awesome! especially our Ruby ♥️
Great service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This dutchbros has a great group of staff, that try to go above and beyond for any event day as well as general service. They have a love for any pet that comes through and it’s super cute how they love to give treats and pup cups. Very cutesy, very neat, very demure.
Dietary restrictions: Vegan options and sugar free options
Wheelchair accessibility: Great drive through and ramp leading to service window
Atmosphere: 5
Food: 5
Service: 5
Excellent service I really recommend it
Atmosphere: 5
Food: 5
Service: 5
LOVE these people! Always chipper and helpful. I've never had my drink wrong... Sometimes I wonder if I go here for the coffee or the employees... ???
Atmosphere: 5
Food: 5
Service: 5
They are so polite and very friendly
Ordered a large iced Latte at drive up. All good.
Service: 5
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