Literally the only positive and saving grace of this location is the pharmacy. The pharmacy has been great! The store however leaves me nothing but frustrated. The price is not much better than Fred Myers and the only reason I still visit is for the Chinese food at the deli section. Now here is my biggest problem I have gone on numerous times and had to walk away empty handed. Just today I was craving thire honey sesame chicken and what do I find? Crispy dried out nuggets that have clearly been under the heat lamp all day. However that's not all if it was just one issue I wouldn't be as upset as I am. It's the fact that they are no supposed to close till 5pm I went in at 2pm for lunch and they actively refused to restock 90% of thire dishes meaning I was unable to purchase my meal at all. I then went to customer service (as this is a reocurring issue) to be told and I quote "I don't know what to tell you" shrugged at and walked away from.
Dave M
Nobody likes reading somebody else's list of grievances about a business, so I'll spare you the details - suffice it to say the list for Safeway in The Dalles is a long one. I like Safeway in general, but The Dalles Safeway reflects poorly on the corporation as a whole. I can honestly say it's the worst Safeway I've ever experienced for a multitude of common reasons.
Marsha Maya Simar (Angel Girl)
Safeway is at a good location in The Dalles, OR. I like the handicap accessible bathroom stall, but I don't like at all the entrance to the ladies door bathroom. The women's handicapped bathroom door was broken off & a very nice lady stood in the doorway of the ladies handicapped bathroom door for me while I went to the bathroom. God 's Blessings to this special lady who didn't mind helping me. I appreciate her ?☺️ loving heart ?, & kindness to a senior ?? handicapped lady. I appreciate this special lady ? & her kind ? heart. ????❣️?????????????? Safeway has some special people who work there.
Bea Frakes
I try not to order groceries here because their system is dysfunctional to say the least the Customer Service is very unsatisfactory and the store itself if you’re going to do your own shopping good but the order pick process is just a mess
Alex Eck
Not really sure what's going on with this location it is severely understaffed and all of the workers there are obviously trying their hardest But the few people that are there can only do so much.
Jim Gale
Safeway is a great place to shop, always great service
Jill Fargher
This store is out of so many items every week. Drive up and go service is not worth it. It's a nightmare. They never have your order on time, have sent us with the wrong order several times, just a huge pain. Tried to use drive up and go again hoping it would be better. Nope, over half the things on my list were out of stock. Do better Safeway!
Fred Schatz
Rude self checkout lady asked simple question just ignored and had sassy reply. Half selves empty very little of what I needed so ended up having to go to Fred Meyers.
Susy Wilson
This Safeway does not care or practice customer service! Their ad products are usually out or just not stocked. These photos were taken at 10 am on a Wednesday morning:/ I have given up shopping here and now drive 75 miles to the closest Winco where I know what to expect and can count on their customer service!
Tami Swearingen
Our Safeway in The Dalles has really gone down hill the last couple of years. We have recently acquired a new manager and she can not keep employees. Their place is truly a bad name for our town.
Just a funny laugh. As I walked into the bathroom, an employee was walking out. This was the state of the bathroom. Next to is was a sign that said something like "If the bathroom needs attention, let an employee know" Your employee knew and didn't even straighten the trash can haha.
angela fields
Jess is always a great manager,or assistant manager,!every employee I've had any interaction with have been super nice. Only place I'll get my groceries at! EDIT... they really need to work on systems, I'm always having to get money back because I didn't get discount I clicked on.
norma bean
It's always pleasant and friendly.
Stephen Graham
We needed gasoline. They had it. Price was better than some others.
Mary Sousa
We had sandwiches made for us at the deli. It was only after she started the bread that we realized how disgusting the produce was. The onions were dried out like beef jerky, guacamole was completely brown/black, the lettuce was completely wilted and brown. So I just got meat, cheese and banana peppers. And I’m pretty sure the bread had mold because I took just one bite and it tasted off. I should have just thrown it away and not paid for it. Eat at your own risk from the deli. Someone could get seriously sick from eating there in those conditions!
Literally the only positive and saving grace of this location is the pharmacy. The pharmacy has been great! The store however leaves me nothing but frustrated. The price is not much better than Fred Myers and the only reason I still visit is for the Chinese food at the deli section. Now here is my biggest problem I have gone on numerous times and had to walk away empty handed. Just today I was craving thire honey sesame chicken and what do I find? Crispy dried out nuggets that have clearly been under the heat lamp all day. However that's not all if it was just one issue I wouldn't be as upset as I am. It's the fact that they are no supposed to close till 5pm I went in at 2pm for lunch and they actively refused to restock 90% of thire dishes meaning I was unable to purchase my meal at all. I then went to customer service (as this is a reocurring issue) to be told and I quote "I don't know what to tell you" shrugged at and walked away from.
Nobody likes reading somebody else's list of grievances about a business, so I'll spare you the details - suffice it to say the list for Safeway in The Dalles is a long one. I like Safeway in general, but The Dalles Safeway reflects poorly on the corporation as a whole. I can honestly say it's the worst Safeway I've ever experienced for a multitude of common reasons.
Safeway is at a good location in The Dalles, OR. I like the handicap accessible bathroom stall, but I don't like at all the entrance to the ladies door bathroom. The women's handicapped bathroom door was broken off & a very nice lady stood in the doorway of the ladies handicapped bathroom door for me while I went to the bathroom. God 's Blessings to this special lady who didn't mind helping me. I appreciate her ?☺️ loving heart ?, & kindness to a senior ?? handicapped lady. I appreciate this special lady ? & her kind ? heart. ????❣️?????????????? Safeway has some special people who work there.
I try not to order groceries here because their system is dysfunctional to say the least the Customer Service is very unsatisfactory and the store itself if you’re going to do your own shopping good but the order pick process is just a mess
Not really sure what's going on with this location it is severely understaffed and all of the workers there are obviously trying their hardest But the few people that are there can only do so much.
Safeway is a great place to shop, always great service
This store is out of so many items every week. Drive up and go service is not worth it. It's a nightmare. They never have your order on time, have sent us with the wrong order several times, just a huge pain. Tried to use drive up and go again hoping it would be better. Nope, over half the things on my list were out of stock. Do better Safeway!
Rude self checkout lady asked simple question just ignored and had sassy reply. Half selves empty very little of what I needed so ended up having to go to Fred Meyers.
This Safeway does not care or practice customer service! Their ad products are usually out or just not stocked. These photos were taken at 10 am on a Wednesday morning:/ I have given up shopping here and now drive 75 miles to the closest Winco where I know what to expect and can count on their customer service!
Our Safeway in The Dalles has really gone down hill the last couple of years. We have recently acquired a new manager and she can not keep employees. Their place is truly a bad name for our town.
Restaurantji Recommends
Just a funny laugh. As I walked into the bathroom, an employee was walking out. This was the state of the bathroom. Next to is was a sign that said something like "If the bathroom needs attention, let an employee know"
Your employee knew and didn't even straighten the trash can haha.
Jess is always a great manager,or assistant manager,!every employee I've had any interaction with have been super nice. Only place I'll get my groceries at! EDIT... they really need to work on systems, I'm always having to get money back because I didn't get discount I clicked on.
It's always pleasant and friendly.
We needed gasoline. They had it. Price was better than some others.
We had sandwiches made for us at the deli. It was only after she started the bread that we realized how disgusting the produce was. The onions were dried out like beef jerky, guacamole was completely brown/black, the lettuce was completely wilted and brown. So I just got meat, cheese and banana peppers. And I’m pretty sure the bread had mold because I took just one bite and it tasted off. I should have just thrown it away and not paid for it. Eat at your own risk from the deli. Someone could get seriously sick from eating there in those conditions!
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