Understaffed as usual on a busy Saturday night. So busy they forgot part of the order. Look, the people here are nice but service is hit or miss.
Jeff Robbins
Buffalo boneless wings are just embarrassing. Seriously.. Vague nuggets with a smattering of some kind of buff sauce. Yea its papa John's but this is insulting.
Food: 2
Service: 3
Tony Viegha
picked up my pizzas at 5 and they were fresh ready to go. very delicious well done.
Atmosphere: 5
Food: 5
Service: 5
Darrell Lim
Papa John’s is always my go-to place for great pizza with garlic sauce. Needless to say as well, the company is ranked highly on animal welfare by using responsible vendors. Can’t say the same for other chain pizza companies.
Atmosphere: 5
Food: 5
Service: 5
Sam Robbins
Worse ingredients. Worse pizza. 40 minutes late. Papa Johns.
Brandon Cadieux
Been about a year since ordering papa johns at this location. The crust has changed and was not good at all. Biggest gripe is there delivery. They switched to Doordash and that is a HUGE mistake. Terrible delivery. Doordash does not use the insulated pizza bags so pizza was cold, they left my pizza in the rain so now the boxes we soggy and pizza further cooling, and the driver did not even ring the bell or knock so I had no idea it was even delivered. Is this why all their deals are Carryout Only?
Atmosphere: 1
Food: 1
Service: 1
sandman503
I ordered a pizza from here 2 days ago and the service was great but what has happened to the pizza quality. Its been about 15 years since I had papa John's and I would have put it on my top 5 list back then. But what I had the other day was the worst pizza I've ever had. I should have just bought totinos, it would have been better.
Atmosphere: 3
Food: 1
Service: 5
Olaf Security
Was great place to order from
Atmosphere: 5
Food: 5
Service: 5
Frank Doyle
First time having this places pizza, my girlfriend wanted it. I wasn't really impressed. It was alright, but I wasn't super fond of the sauce used on the pizza. Not bad, just not my taste. Otherwise good experience.
Food: 4
Binky Garretson
So we walking in and this guy was nice n stuff and then we just chilled on the bench inside, was a little warm so I took off my first layer of clothing. After a few minutes it got even warmer so I took off my 2nd layer of clothes. 10 minutes later it got even HOTTER so I took off my 3rd layer of clothes. They had a 3D printed tip jar and it looked pretty cool. The walls seemed like they were melting and slime started pouring from the cracks. Goodmorning. Happy days 😁
⭐ 1-star Review Unacceptable Behavior – Aggressive and Threatening Call from Staff
I’ve never left a review like this, but my recent experience at this Papa John’s location was so disturbing it needs to be shared to protect other customers.
After placing a pickup order, I arrived just three minutes late—only to receive a phone call from an employee at the store who cussed me out and made threatening remarks over the phone. The tone was aggressive, profane, and completely unprofessional. I was shocked and disturbed.
No customer should ever be subjected to harassment, threats, or verbal abuse—especially not from an employee of a national franchise. Even if I had been 20 minutes late, it would still be completely unacceptable for a staff member to lash out in this way.
This location clearly has serious issues with professionalism, customer service, and staff training. I no longer feel safe patronizing this store and strongly advise others to think twice before doing business here. I have filed a formal complaint with corporate and will be following up with a customer service escalation.
If you value respectful service and basic decency, I suggest choosing another location—or a different pizza chain entirely.
Service: 1
Cory Creevy
Loved watching them toss dough while I was waiting for my order.
Atmosphere: 5
Food: 5
Service: 5
Jake Ahrens
I'm beyond frustrated with Papa John's, as what used to be a reliable pizza option has become a consistent disappointment. My recent experiences have been particularly irritating because I pre-schedule my orders 8+ hours in advance, specifically to avoid any delivery issues. Despite this proactive approach, nearly every single one of these pre-scheduled orders has been significantly late. We're not talking a few minutes; it's often 30 minutes to an hour past the scheduled delivery time. Today, after another absurdly late delivery, I called to find out what was going on. A Papa John's employee informed me that they no longer use in-house delivery drivers (at least at this location, and I suspect it's a company-wide change). Instead, they now rely exclusively on DoorDash for all deliveries. This explains everything! DoorDash, in my experience, is notoriously unreliable, and it seems this extends to pre-scheduled orders as well. Drivers often pick up multiple orders, leading to cold food and ridiculously long wait times, even when you plan ahead. It's clear that Papa John's has sacrificed customer service and timely delivery for, I assume, cost savings. As a loyal customer, I'm incredibly disappointed. I pre-schedule my orders precisely because I expect them to arrive on time. If I wanted DoorDash, I'd order directly from them. I chose Papa John's for the promise of a hot, fresh pizza delivered when I expect it. Until they bring back their own drivers or find a truly reliable delivery solution, I'll be taking my business elsewhere. Avoid if you value your time and hot pizza, even if you try to plan ahead!
Food: 4
Service: 1
tim metro
Pizza is good. The staff was friendly and the prices were fair.
Understaffed as usual on a busy Saturday night. So busy they forgot part of the order.
Look, the people here are nice but service is hit or miss.
Buffalo boneless wings are just embarrassing. Seriously.. Vague nuggets with a smattering of some kind of buff sauce. Yea its papa John's but this is insulting.
Food: 2
Service: 3
picked up my pizzas at 5 and they were fresh ready to go.
very delicious well done.
Atmosphere: 5
Food: 5
Service: 5
Papa John’s is always my go-to place for great pizza with garlic sauce. Needless to say as well, the company is ranked highly on animal welfare by using responsible vendors. Can’t say the same for other chain pizza companies.
Atmosphere: 5
Food: 5
Service: 5
Worse ingredients. Worse pizza. 40 minutes late. Papa Johns.
Been about a year since ordering papa johns at this location. The crust has changed and was not good at all. Biggest gripe is there delivery. They switched to Doordash and that is a HUGE mistake. Terrible delivery. Doordash does not use the insulated pizza bags so pizza was cold, they left my pizza in the rain so now the boxes we soggy and pizza further cooling, and the driver did not even ring the bell or knock so I had no idea it was even delivered. Is this why all their deals are Carryout Only?
Atmosphere: 1
Food: 1
Service: 1
I ordered a pizza from here 2 days ago and the service was great but what has happened to the pizza quality. Its been about 15 years since I had papa John's and I would have put it on my top 5 list back then. But what I had the other day was the worst pizza I've ever had. I should have just bought totinos, it would have been better.
Atmosphere: 3
Food: 1
Service: 5
Was great place to order from
Atmosphere: 5
Food: 5
Service: 5
First time having this places pizza, my girlfriend wanted it. I wasn't really impressed. It was alright, but I wasn't super fond of the sauce used on the pizza. Not bad, just not my taste. Otherwise good experience.
Food: 4
So we walking in and this guy was nice n stuff and then we just chilled on the bench inside, was a little warm so I took off my first layer of clothing. After a few minutes it got even warmer so I took off my 2nd layer of clothes. 10 minutes later it got even HOTTER so I took off my 3rd layer of clothes. They had a 3D printed tip jar and it looked pretty cool. The walls seemed like they were melting and slime started pouring from the cracks. Goodmorning. Happy days 😁
Atmosphere: 3
Food: 1
Service: 5
Restaurantji Recommends
⭐ 1-star Review
Unacceptable Behavior – Aggressive and Threatening Call from Staff
I’ve never left a review like this, but my recent experience at this Papa John’s location was so disturbing it needs to be shared to protect other customers.
After placing a pickup order, I arrived just three minutes late—only to receive a phone call from an employee at the store who cussed me out and made threatening remarks over the phone. The tone was aggressive, profane, and completely unprofessional. I was shocked and disturbed.
No customer should ever be subjected to harassment, threats, or verbal abuse—especially not from an employee of a national franchise. Even if I had been 20 minutes late, it would still be completely unacceptable for a staff member to lash out in this way.
This location clearly has serious issues with professionalism, customer service, and staff training. I no longer feel safe patronizing this store and strongly advise others to think twice before doing business here. I have filed a formal complaint with corporate and will be following up with a customer service escalation.
If you value respectful service and basic decency, I suggest choosing another location—or a different pizza chain entirely.
Service: 1
Loved watching them toss dough while I was waiting for my order.
Atmosphere: 5
Food: 5
Service: 5
I'm beyond frustrated with Papa John's, as what used to be a reliable pizza option has become a consistent disappointment. My recent experiences have been particularly irritating because I pre-schedule my orders 8+ hours in advance, specifically to avoid any delivery issues. Despite this proactive approach, nearly every single one of these pre-scheduled orders has been significantly late. We're not talking a few minutes; it's often 30 minutes to an hour past the scheduled delivery time.
Today, after another absurdly late delivery, I called to find out what was going on. A Papa John's employee informed me that they no longer use in-house delivery drivers (at least at this location, and I suspect it's a company-wide change). Instead, they now rely exclusively on DoorDash for all deliveries. This explains everything! DoorDash, in my experience, is notoriously unreliable, and it seems this extends to pre-scheduled orders as well. Drivers often pick up multiple orders, leading to cold food and ridiculously long wait times, even when you plan ahead.
It's clear that Papa John's has sacrificed customer service and timely delivery for, I assume, cost savings. As a loyal customer, I'm incredibly disappointed. I pre-schedule my orders precisely because I expect them to arrive on time. If I wanted DoorDash, I'd order directly from them. I chose Papa John's for the promise of a hot, fresh pizza delivered when I expect it. Until they bring back their own drivers or find a truly reliable delivery solution, I'll be taking my business elsewhere. Avoid if you value your time and hot pizza, even if you try to plan ahead!
Food: 4
Service: 1
Pizza is good. The staff was friendly and the prices were fair.
Atmosphere: 5
Food: 5
Service: 5
Not my favorite pizza
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