Red Lobster

Washington Square Mall, 10330 SW Greenburg Rd NEAR, Tigard
(503) 624-0499

Recent Reviews

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Keri Mitchell

I would of given all 5 stars other then my steak I ordered medium rare and asked for it more on the rare side and it came out medium. But other then that it was wonderful.

Atmosphere: 5

Food: 4

Service: 5

Krysta Riske

Ordered straight from the website for my grandma's 80th birthday, I ordered first thing for delivery at 530pm I was assigned a driver around 445 when the food was done-perfect, except it wasn't. I could see my driver just sitting at a near by restaurant which is fine but that was it. The driver continued to sit there for 10, 20, 30 Mins at 6 I contacted the driver, with no response. I contacted the driver again with no response. At this point I call red lobster to see if I can just pick up the food myself. I talked to Jonathan where he told me he wasn't sure if I could pick up the food since they outsource through door dash. That's fine but there has to be a way for door dash and a restaurant to communicate.. when I got there I ran into Jonathan again he told me I would need to report the dasher through the website (there is no way to that) my husband then asked how long our food was sitting out (it was just on a counter not under a heat lamp. (It's past 630 by this point) Jonathan replied over 30 minutes. I was informed our food was done around 445 soooooo you can only imagine how happy I am about this. Cold seafood anyone??

All that to get home and yes everything was cold and realize the one meal I got for my grandma wasn't even provided... So not only was the whole delivery a sham but we were missing the most important meal of the order.

Never again

Atmosphere: 1

Food: 2

Service: 1

Melody

Fantastic food, Fantastic staff!

Atmosphere: 5

Food: 5

Service: 5

Natalia Menshova

It was our first time there. First and last. Lobster tail was dry, crab legs were not cooked properly. My husband ordered a double of makers mark and got a single shot yet got charged for the double. This was the worst most expensive dinner I have ever paid for in my life. The waiter was great.

mark krampits

I was glad to see the restaurant was still here. Great service.

Atmosphere: 4

Food: 4

Service: 5

Cynthia Gonzales

Armanda was attentive and friendly, great service!! Thank you!

Atmosphere: 5

Food: 5

Service: 5

Melissa B

We had a fantastic experience at the Tigard Red Lobster! The food was outstanding — especially the delicious seafood boil bag. It was packed with flavor, perfectly seasoned, and generously portioned. Every bite was amazing! On top of that, the service was top-notch. The staff was friendly, welcoming, and made sure everything was just right from start to finish. You can tell they truly care about their guests. Great food, amazing service — we’ll definitely be back!

Atmosphere: 5

Food: 5

Service: 5

Olivette Jackson

Large party not a good idea here. Went for my sister's 70th Birthday... reservation for 20@ 5pm... we only had one server!? As of now, 2 hours to get our food. Manager upset we asked for more biscuits/refills she actually had an attitude that I asked. 🙄

Atmosphere: 2

Food: 3

Service: 2

Fenneli

Excellent service, excellent attitudes of staff. I walked in with my fiancé after abruptly leaving Outback (due to a horrible atmosphere) and were instantly greeted by a guy seating us and making a great joke that went over well with me. Then, the server Gina was super nice to my fiancé and I, but not overly nice. She explained everything in detail on the menu, updates they have done and everything. We had a wonderful experience for his birthday dinner. Picked out a great lobster and I’m so happy they have their deals back! I got a crab cluster with baked potato and everything turned out perfect. So glad we left OB for this! I recently read the new CEO changed things and addded back $5 happy hour and deals and we are so happy we gave it a chance!! Will be back again soon!!

Atmosphere: 4

Food: 5

Service: 5

Alyssa Crenshaw

My boyfriend and I went to Red Lobster for his birthday the other night. We were seated quickly by a tall male (who appeared to be the head host possibly) and we communicated with him that it was my boyfriends birthday and that we wanted cake and a birthday song, which he seemed stoked about. This was where the positive experience ended. 25 or so minutes go by, and we have been completely ignored. Tables around us have been sat down and attended to, with drinks and menus, or to go boxes, or the check. We don’t even have water. The tables around us were tables of 3-4, and we were just a table of 2. We were finally able to order drinks when everyone else around us had already been taken care when we were seated before them. Ashley with blue hair is the one who we saw being attentive to everyone around us before even acknowledging us and letting us know it was not busy. By the time we got our drinks, people who had been seated after us were already receiving food. Ashley checked our ID’s and we ordered an alcoholic fruity drink. When we got it, it tasted good but there was definitely no alcohol in there and was 100% a virgin drink. And after we were told it wasn’t busy, groups around us were finishing their food and proceeding to pay before we even received our food. We’d been there for about an hour and a half at this point. The food was decent. Once finished, we asked for the birthday cake and song, which Ashley seemed surprised about and had clearly not been communicated to (and this was after we’d heard two other groups being sang happy birthday to). We got our cake, they sang to us, we paid and left. Overall, an experience I’ve never had. The service was confusing.

Atmosphere: 2

Food: 3

Service: 1

Charlotte Hathaway

I keep hoping they will begin to use fresh seafood to cook rather than frozen or fresh frozen. Big difference

Atmosphere: 4

Food: 4

Service: 5

Kinzie P

Following a previous positive experience, a return visit proved disappointing. Regrettably, due to the cost relative to the quality of service, future patronage is not anticipated. Furthermore, the unreliability of the service renders it unsuitable for continued investment.

Atmosphere: 5

Food: 2

Service: 1

Jess Hansen

Always a good meal and time! Prefer this location in Tigard then Gresham!

Atmosphere: 5

Food: 5

Service: 5

Larry wilson

I had to come on and write about the amazing time I had tonight. My mother is 75 and she really wanted crab legs she wasn't going to get them because she has a tough time at her age opening them. Our waiter Ricky talked her into ordering them and he will open them for her at the table. Food came and he opened all them in just a couple minutes she was so happy he did that or her. Table next to us started talking to us saying how nice he was doing that for her and we learned that the table comes in twice a month and always asks for Ricky we started to laugh and told them I can see why. We go out to eat very often and have never been treated as good as we have tonight. We will be back for sure and be asking for him.

Atmosphere: 5

Food: 5

Service: 5

Bud Coe

Tried the happy hour. Really didn't like it that much. the food is good but only saving $2 off of a normal menu price is not a good happy hour. Drink specials were fine.

Atmosphere: 4

Food: 4

Service: 4

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