Starbucks

9785 SW Shady Ln, Tigard
(503) 313-3759

Recent Reviews

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Paige

Coffee was great and the cashier was super nice. She was pulled off the register to help with something else and I witnessed one of the staff (I think their name was Owen) belittle and berating her! She seemed very upset and it was a very uncomfortable situation to witness and I can’t believe Starbucks employees people like this! I won’t be back if he’s there.

Atmosphere: 1

Service: 2

Kathleen Johnson

The coffee was made the way I wanted. The barista was friendly. The shop was clean and quiet.

Atmosphere: 5

Food: 5

Service: 5

Norma Eli. Garnica

I ordered a Grande White mocha, I did not get a cup holder for the hot coffee. When I got home I noticed it was not full it also did not taste good at all. I was not greeted when I came in and was kept waiting for 5 minutes. I did not feel welcomed there, and I did not get what I paid for with the coffee!

Shani C

Well, I just picked up my coffee (mocha). I could tell it wasn’t full, but I was in a hurry. I just got home and opened the cup to see just how much they had left off and I’m shocked!! a good barista knows how the drink should weigh and feel and I would know because I was a Starbucks barista, and I would never put out a shitty drink!! Rude!!!
I get you’re in a hurry, but each customer should be treated with value and this was absolutely unacceptable for the money we pay.

Atmosphere: 1

Food: 1

Service: 1

Brady B.

This is a good Starbucks spot with lots of seating. Super cool managers there who are really friendly.

Atmosphere: 4

Food: 4

Service: 5

lindsey lara

I have moved states 4 times in 5 years, I just moved to Tigard a few months ago close to this Starbucks and it is by far the best Starbucks I’ve been to. I will place an order on the app on a busy m-f morning and it is ready in just a few minutes. The only bad experience I’ve had wasn’t even the employees fault, the person at the register took 12 minutes to order haha

erich mays

Least favorite Starbucks in the Portland area. Overall felt kind of dirty, and that was proven when I saw ants on the counter. A lot of people working with very little energy. I won’t be back.

Atmosphere: 1

Food: 3

Service: 3

Greg Fones

Used to like starbuck's for comfy chairs before the modern remodels.

Atmosphere: 3

Food: 4

Service: 4

Nabi Gul Nayyab

It says open but when I showed up at 4:45 am Nov 12 th Tuesday it was closed

Atmosphere: 1

Food: 1

Service: 1

Elizabeth Vasquez

weird interaction with one girl with short black hair . what’s the difference between me ordering at the speaker and me doing a mobile order ? maybe i do a mobile order because i don’t want to talk to you . she told me if i do a mobile order she needs more time than what the app tells me , there was no one else in the driver thru line and random she gave me wet ripped napkins as well . normally it’s humane service . edit- since your employees are the ones whom control the order status maybe increase the time it shows in the app , it will show ready in 3-8 minutes but it takes 3-8 min for the status to change to in progress ?? then the employees get mad you show up within the time frame it gives you . all the location take 2 min to show order in progress this is the only one with this issue

juniper wanless

It was a Starbucks. Which is to say it was exactly what you'd expect it to be.

Atmosphere: 3

Food: 3

Service: 5

Alyssa Shifrin

I spend my work days driving around to a bunch of different clients, so I stop at a lot of starbucks locations for bathroom breaks and refreshments and I have to say this location is the most consistently wonderful in the area. Everyone is always friendly, even the day when they were unexpectedly closed and had set up a table outside with free drip coffee and I'm sure the few people there were super stressed and flustered, but they were all friendly apologies for the inconvenience. And my drinks are always excellent and just as I ordered them!

Food: 5

Service: 5

Caeli Ridge

This location is really struggling. My assumption is no one is running the ship and management in general appears to be the culprit. The hires they onboard have no idea what they are doing and have been given little in the service skills department. Seems to be a real service industry issue. No one is at the wheel training these kids. Necessity is the mother of all invention. Someone is going to capitalize on this increasingly growing problem

James Peterson

Everyone was great except for Miguel. Miguel was serving drinks and rudely called out another customers name (who seemed foreign). He said something along the lines of

“Lea? Leah? Whatever your name is. Your order is here.”

Disappointed in his attitude overall. No person deserves that kind of treatment

Atmosphere: 5

Food: 4

Service: 1

Kaitlyn Moore

I’m not sure if it’s staffing in which case this isn’t the employees fault at all! But I took a break from this location bc they take so long in the drive through, well today I tried this location and it’s been 8 minutes now.

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