I ordered the same drink the same way I order it at several different locations with no problems. They left out the things I paid to have added in and I went back through for a remake and the girl on window was super nice about it- however the drink was still no where near what I ordered and paid extra for. For reference I ordered a dirty chai latte with brown sugar syrup. The first time I got a plain latte. The remake was just chai. I don’t know where the disconnect is or maybe it’s just ignorance on the baristas part. Very frustrating given the drinks are almost 10 dollars. Will not be returning to this location again and I’d recommend finding a different store unless you don’t want what you pay for:(
Atmosphere: 3
Food: 1
Service: 3
mohamed abdulwahab
The location is not very impressive, and you shouldn't deserve to get fame or a Darwin award.
Ivan Jakobsson
Always great option for quick coffee/
Atmosphere: 5
Food: 5
Service: 5
Madison Dowell
Treats employees like slaves and their coffee isn’t even good. I’d rather go to a local small business over a pro genocide
Atmosphere: 1
Food: 1
Service: 1
Anthony
Venti pumpkin cold Brew wasn't made to spec, didn't taste good. First and last visit to this location. Friendly staff in drive through but when you pay nearly $6 for a drink you expect better.
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Cinnamon Coffee Cake
Grand Jean
Not bad but we were a bit cold inside
Atmosphere: 3
Food: 3
Service: 3
April Howard
Drive thru quick and easy.
Atmosphere: 5
Food: 5
Service: 5
James Taylor
On Saturdays @09:30, it's like jumping into a hive of friendly little bees. All of the baristas doing the SBUX Barista Ballet & they somehow make it work - great time to use the mobile app!
This Starbucks used to be a great place to study, get work done, or hold a business meeting. Those days are gone. The comfortable chairs are gone...but the big hindrance is the blaring, loud music. I asked them to turn it down, and they did...for about 10 minutes. Then it was back up to rock concert levels. :(
Atmosphere: 2
Food: 4
Service: 2
Greg Fones
Local Starbucks for me, drop in sometimes for breakfast sandwich.
Update 9/5/23 - Starbucks has responded to this review and I contacted customer care on 8/28/23 as I was instructed by the comment. They did not respond until 8/30/23 then they reached out on 9/1/23 saying that they are closing the case since no action is being taken. Starbucks seems to be perpetuating poor service on many levels. Dutch Bros is right down the road, go there instead.Waited 25 minutes to not get my cold brew. They literally just need to pour it. There's nothing fancy about it. They do not service people in the order in which they were received. Apparently the loudest most unhappy people get served first. Had a very unpleasant interaction with the manager named Rachel. Rachel's and the rest of her staff would benefit from more training and a lesson in logic. Extra courses in customer service would also go a long way. Not sure of the hand washing or hygiene best practices but I witnessed an unhealthy level of cross contamination. Slightly glad they couldn't pour my cold brew in a cup in time. Not trying to get sick. During my time there I gathered that the policy is to add ice ore water when pours come up short. Thier record keeping is awful and took them two tires i.e. me coming to the register twice to issue me a refund which they said takes 24 hours. At this rate I have low confidence in anything they say or do but what choice do i have. Othe customers left with their drinks and courtesy cards while I got nothing; infact less than nothing since my refund wasn't processed yet. Do better Starbucks.
Service: 1
jon howard
This is a great Starbucks, but my favorite part is seeing some of the people. Especially Rachael. She’s so kind and brings such a warm, friendly energy. :) …
Atmosphere: 5
Food: 5
Service: 5
Grant Mooney
One of the most fun inside vibes of a Starbucks I’ve been too, modern, inviting, vibrant. Extremely friendly staff. Wonderful, I just got a cup of ice water and charged my phone
I ordered the same drink the same way I order it at several different locations with no problems. They left out the things I paid to have added in and I went back through for a remake and the girl on window was super nice about it- however the drink was still no where near what I ordered and paid extra for. For reference I ordered a dirty chai latte with brown sugar syrup. The first time I got a plain latte. The remake was just chai. I don’t know where the disconnect is or maybe it’s just ignorance on the baristas part. Very frustrating given the drinks are almost 10 dollars. Will not be returning to this location again and I’d recommend finding a different store unless you don’t want what you pay for:(
Atmosphere: 3
Food: 1
Service: 3
The location is not very impressive, and you shouldn't deserve to get fame or a Darwin award.
Always great option for quick coffee/
Atmosphere: 5
Food: 5
Service: 5
Treats employees like slaves and their coffee isn’t even good. I’d rather go to a local small business over a pro genocide
Atmosphere: 1
Food: 1
Service: 1
Venti pumpkin cold Brew wasn't made to spec, didn't taste good. First and last visit to this location. Friendly staff in drive through but when you pay nearly $6 for a drink you expect better.
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Cinnamon Coffee Cake
Not bad but we were a bit cold inside
Atmosphere: 3
Food: 3
Service: 3
Drive thru quick and easy.
Atmosphere: 5
Food: 5
Service: 5
On Saturdays @09:30, it's like jumping into a hive of friendly little bees. All of the baristas doing the SBUX Barista Ballet & they somehow make it work - great time to use the mobile app!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffin, Bacon Gouda & Egg Breakfast Sandwich
This Starbucks used to be a great place to study, get work done, or hold a business meeting. Those days are gone. The comfortable chairs are gone...but the big hindrance is the blaring, loud music. I asked them to turn it down, and they did...for about 10 minutes. Then it was back up to rock concert levels. :(
Atmosphere: 2
Food: 4
Service: 2
Local Starbucks for me, drop in sometimes for breakfast sandwich.
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
The best place for Starbucks in all of Tigard. Never a huge line like the drive thru options.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry, Pineapple Passionfruit Starbucks Refreshers Beverage, Iced Caramel Macchiato
The entire staff is so kind and personable!
Atmosphere: 5
Food: 5
Service: 5
Update 9/5/23 - Starbucks has responded to this review and I contacted customer care on 8/28/23 as I was instructed by the comment. They did not respond until 8/30/23 then they reached out on 9/1/23 saying that they are closing the case since no action is being taken. Starbucks seems to be perpetuating poor service on many levels. Dutch Bros is right down the road, go there instead.Waited 25 minutes to not get my cold brew. They literally just need to pour it. There's nothing fancy about it. They do not service people in the order in which they were received. Apparently the loudest most unhappy people get served first. Had a very unpleasant interaction with the manager named Rachel. Rachel's and the rest of her staff would benefit from more training and a lesson in logic. Extra courses in customer service would also go a long way. Not sure of the hand washing or hygiene best practices but I witnessed an unhealthy level of cross contamination. Slightly glad they couldn't pour my cold brew in a cup in time. Not trying to get sick. During my time there I gathered that the policy is to add ice ore water when pours come up short. Thier record keeping is awful and took them two tires i.e. me coming to the register twice to issue me a refund which they said takes 24 hours. At this rate I have low confidence in anything they say or do but what choice do i have. Othe customers left with their drinks and courtesy cards while I got nothing; infact less than nothing since my refund wasn't processed yet. Do better Starbucks.
Service: 1
This is a great Starbucks, but my favorite part is seeing some of the people. Especially Rachael. She’s so kind and brings such a warm, friendly energy. :) …
Atmosphere: 5
Food: 5
Service: 5
One of the most fun inside vibes of a Starbucks I’ve been too, modern, inviting, vibrant. Extremely friendly staff. Wonderful, I just got a cup of ice water and charged my phone