Chiang Rai Thai Cuisine

Used to enjoy their food and it was a decent place when we wanted Thai. I don't know if under new management but things have changed. We walked in and the hostess was sitting in a chair at the back of the restaurant. As we walked to the counter she said what do you want. I said well we would like to eat here. She said ok go over there and pointed to the corner.
We ordered salad rolls, green curry, and pineapple fried rice. The salad rolls were dry and the peanut sauce was watery and lacked flavor. The pineappjle fried rice was decent but lacked the flavor we have had in the past. We also asked for medium spice and it seemed like no spice at all.
The green curry was awful. It was super watery, a milky yellow, had no spice and no flavor. The only flavor it had was that it tasted like microwaved chicken. The smell made my wife nauseous and I had two bites and couldn't eat anymore. A terrible meal for over $40. Never again.

Atmosphere: 2

Food: 1

Service: 1

Great food .Will be back

It is a good place they are nice i go after school

Atmosphere: 5

Food: 5

Service: 5

I have eaten here for over 8 years and have given this restaurant a lot of business. Unfortunately when ordering multiple dishes with different spice levels, they have came wrong the last 3 times all in separate occasions. I let them go unmentioned because it is rude to complain (in my opinion) so the 3rd time I asked if I could please have the meal remade properly. I did not want a refund and even offered to bring the meal back untouched (wich I did) and they took it into the back, remade the same 5hr old dish in a pan and served me the same dish. The total was $30. This is not right :( and we knew they were going to do this when we strictly asked for it to be remade the correct way.

UPDATE: After calling them and asking the lady “are you sure that you reheated the same meal and added to it” and she gladly said “yes, did you think it was a new meal?” I let her know that what she had done is breaking 3 food violations and that I was recording her saying that for the health department report….she acted like the phone was not connecting. Then she came back on to say “ no the meal was brand new” after I recorded her saying it was the 5 hour old meal. Very dirty business practices.

Atmosphere: 5

Food: 4

Service: 2

Recommended dishes: Chicken Pad Kee Mao, Pad Thai

Extremely disappointing order. Drunken Noodles had very little meat even when chicken, beef and pork combo was ordered. Portion sizes were small. Expensive peanut sauce ordered as a side was watered down, which I've never seen at a Thai restaurant before. Very cheap owners, very cheap chefs. Do not recommend ordering from here ever.

Atmosphere: 1

Food: 1

Service: 1

A poor excuse for a restaurant. Something had gone awry in a major way in the past year here at what was once an above average restaurant.

Prices are absurd for the poor quality slop being passed off as food here. For less money you could get fresh Thai at any number of restaurants in Portland.

The fried rice tasted like white rice soaked in oil (not fried) and the tempura is cheap, frozen bread battered shrimp.

Quite possibly the worst Thai food I’ve ever eaten. This is all on top of when I have dined in, in the past, the service is cold at best, if not openly rude.

Atmosphere: 1

Food: 1

Service: 1

This place is really bad & expensive

My favorite Thai spot so far. And I’ve tried places all over the PNW and NYC. The chicken pad Thai is very flavorful and the panang curry was absolutely stunning. It hit the spot!

Atmosphere: 2

Food: 5

Service: 3

Recommended dishes: Pad Thai, Pot Stickers

Food was tasty but there wasn't much on the plate. Water had a chemical taste.

Wheelchair accessibility: Easy parking in front & no obstacles to come into front door

Atmosphere: 3

Food: 3

Service: 3

Good food and nice and close for the

Atmosphere: 5

Food: 4

Service: 4

VERY disappointed with this restaurant! Look at my picture! I paid $20 for this meal. How am I expected to eat this with no plate or bowl??? The spice rating was 1-5. I ordered 4. Adding some ground black pepper would have made my dish more spicy. I ordered a dish with the word "CASHEW" in the actual name of the dish.... There was literally ONE cashew!!! Nothing good to say about this place. My recommendation would be to go somewhere else. I would like to add that I would be more than happy to remove this review if management responds and attempts to make it right. Don't think they will, but let's see what happens....

Atmosphere: 1

Service: 1

Try the drunken noodles ?

Atmosphere: 4

Food: 5

Service: 5

Awesome food and great service something for everyone here

STAY AWAYI ordered food off the restaurants website. They advertise lower prices, delivery fees, and you're supporting their restaurant. There were so many issues. The prices, fees, everything was cheaper on Doordash. The restaurant actually contracts with Doordash to send out the food. If you order through the restaurants site you get confirmation through Doordash. I ordered thai iced tea, noodles, and a side of potstickers. Somehow-- the app put me in as two orders of potstickers. The delivery wasn't even picked up until after it was supposed to be delivered. The restaurant called me to tell me they couldn't entirely fill my order. I told the issues to the waitress and asked for a refund on what wasn't delivered and a price adjustment for what I was charged for but didn't order. She stated "I am a waitress what should I do". I told her and she declined. I asked to speak with management to which she said "I don't know when they'll be in or if they will callback. I never heard back. I then called back multiple times asking to speak with a manager. Each time I asked to speak with management they hung up. I spoke with Doordash who said everything needed to go through the restaurant trying to get the issue resolved. My food was cold and the noodles were still hard. Such a terrible experience all around!Update: The manager told me that I needed to go through the company's website that his restaurant uses. I told him I tried contacting them and they told me it needed to go through his restaurant. My bank also stated the charges on the statement are through Chiang Rai and anything needed to go through him. He told me that if he was there, he would have refunded me. He then continued to say he wasn't there so he couldn't do anything and informed me he had been traveling. He told me his waitresses cannot refund anything even though they are the ones who called me to tell me the order couldn't be fulfilled, and he said this is the way he runs his business and is the protocols and policy of the restaurant. He told me the noodles were cooked but crunchy probably because they sat for so long, but he didn't know and was going to contact a third-party company as he claims his restaurant is the third party. Yet when I contacted every company involved, they said it ultimately came down to the restaurant. The manager of Chiang Rai told me the restaurant is the third party company which is why he told me he couldn't do anything. I told him the bank statement says otherwise and it all comes from Chiang Rai. He said none of this happened on purpose but wasn't willing to resolve the issue or even offer any apology for what had happened. He also defended his waitresses for hanging up on me when asking to speak to a manager and said "they didn't understand" or that "they were busy".Update two: The manager called the company the website uses and had them reach out to me. They were very kind and confirmed that the refund does indeed NEED to come from Chiang Rai and Chiang Rai is NOT the third party company. He is going to reiterate that to the restaurant and inform them that it needs to come from them.STAY AWAY

Atmosphere: 1

Food: 1

Service: 1

Very polite staff and good food.

Atmosphere: 5

Food: 5

Service: 5