The lazy river was fun, but overall experience was mea.... I think.
That it was not as fun as it used to be. Last time we went before the remodel. They could have planned it out a little bit. Better too many of the chairs and a waste of space. They should have put more pools in or something. I will not be returning unfortunately
Tammy Wilson
Family fun - will return š
Kay Koppler
Best relaxation just a short drive from PDX!!
Veronika FL
Very Disappointed!
My family and I planned this trip to enjoy the hot springs and beautiful pools. We were excited and prepared ahead of time. I calculated that weād spend no more than $200 for 7 people. That included evening passes (from 3 PM to 9 PM) at $20 per person, plus some food and drinks.
Everything seemed fine at first. But I couldnāt buy the evening passes onlineāit was strange and frustrating. The website said they were available until June 1st, but when we arrived, the price had suddenly doubled! I was shocked and very angry.
Instead of $20 per person, I had to pay $40āso for 7 people, thatās $280! Way over budget. When I asked the staff about it, they didnāt care what the website said. That made me even more upset.
We tried to enjoy our time anyway. But then, after just a short swim, I heard an announcement: everyone with day passes had to leave at 7 PM! Are you serious?! I paid double the price for half the time!
So after driving 2 hours, paying way more than expected, and dealing with dirty bathrooms, cold showers, and melted ice cream on the benchesāwe were forced to leave early.
My whole family of 9, plus 2 cousin families (around 21 people total), all had the same bad experience.
We are never coming back. Mt. Hood Village is much better and worth the drive.
Leilani Bautista
The drive to kah-nee-ta was so cool!!! There were cows and we saw horses!! So cool! Also a lot of snow on the way there until halfway through. Going in the winter is nice because the warm wellness pools mixed with the cold air is just š¤š½š¤š½š¤š½ the food was yummy too! I got a beyond meat burger with fries and it was tasty! My partner got their 8" bbq chicken pizza and he said it was yummy too!! Highly recommend!
Matt McComas
Went in the winter for a day visit to the pools. The pools were nice and clean, with a good variety of temperatures, however multiple people in our group complained of irritated skin for a couple of days. Also, multiple swimsuits were ruined (changed colors) and customer service was annoyed that I asked a clarifying question about towels. Was nice in the water but overpriced for the overall experience. Wonāt be back anytime soon.
Natalie Littlefield
Excellent experience from the moment we arrived. The staff were so welcoming and friendly. The rooms were clean, comfortable and close to the water. I brought bathrobes and Iām super glad I did. There are towels at the resort and you use your wrist band to grab them. My 8year old loved it, very kid friendly and lots of families with other kids to play with which was great. The food was good and there was free tea and water for the guests. The rooms have a mini fridge and a microwave for easy quick meals if youāre trying to save on eating out. They also have a quick-y mart with a few snacks and drinks. All in all a very easy choice for a fun and relaxing weekend.
Marshall Fields
Wonderful attentive staff provided a 5-star experience for our family.
Lenor
The food was not good but the soaking pools was ok should been warmer ! We got a pedicure it was so great ! The room was ok Hear the heater all night !! No internet ! They should have people showing you around!!!I would not go there again! š
Vita Ferov
It's a nice resort with plenty of pools for people of all ages to enjoy. I do find the prices are a bit steep since they have re-opened after the remodel. The only remodel that I see is the pool areas with addition of the cabanas and private little covered areas with personal tubs - where the water is lukewarm, sure you get a view of the river but I'm not a big fan. I really like the lazy river for kids to enjoy and the volleyball net, also the cold plunge tub are an amazing addition! The parking, lobby, locker rooms are the same as they were 10 years ago. The showers do take forever to get to hot water. Also worth mentioning the cabanas do have plenty of seating, tables, and a fridge!
mediocre. family of 4 payed $80 but the pools are weird. they are all less than 4 ft. they used to be up to 13 and have two huge waterslides, its like they turned it into a puddle soaking area for the retired lol. not worth the drive or money
Ken H
Pool area was cool. Besides that, staff was horrendous.
Lady at the pool gate yelled at us for asking a question (first time there so we didnāt know). Then refused to help us because she was annoyed we were 15 minutes early. She made us wait in the parking lot.
Finally got checked in and went to the room. The key didnāt work. Walked back down the office for help. They said they fixed it. I walked back up and the key still didnāt work. Went back to the office and told them. The employee didnāt believe me. She was upset and said āfine Iāll do it.ā She walked with me back to my room and surprise surprise the key didnāt work. She made a phone call this time and said āthe key really doesnāt work.ā
She couldnāt let us in and said we had to wait for someone to fix the keypad. I asked to be let in since my 2 year Iād had to pee. She said she couldnāt. My 2 year old peed his pants in front of the hotel room. Neighbors also couldnāt get in.
Great way to start a trip with a bunch of angry employees. Food is super bland besides the fry bread. At least the young lady at the resort convince store was super friendly and helpful. Will not be back.
John
Great atmosphere! Apparently they recently renovated, and it looks and feels awesome. The whole experience was pretty awesome.
The lazy river was fun, but overall experience was mea.... I think. That it was not as fun as it used to be. Last time we went before the remodel. They could have planned it out a little bit. Better too many of the chairs and a waste of space. They should have put more pools in or something. I will not be returning unfortunately
Family fun - will return š
Best relaxation just a short drive from PDX!!
Very Disappointed! My family and I planned this trip to enjoy the hot springs and beautiful pools. We were excited and prepared ahead of time. I calculated that weād spend no more than $200 for 7 people. That included evening passes (from 3 PM to 9 PM) at $20 per person, plus some food and drinks. Everything seemed fine at first. But I couldnāt buy the evening passes onlineāit was strange and frustrating. The website said they were available until June 1st, but when we arrived, the price had suddenly doubled! I was shocked and very angry. Instead of $20 per person, I had to pay $40āso for 7 people, thatās $280! Way over budget. When I asked the staff about it, they didnāt care what the website said. That made me even more upset. We tried to enjoy our time anyway. But then, after just a short swim, I heard an announcement: everyone with day passes had to leave at 7 PM! Are you serious?! I paid double the price for half the time! So after driving 2 hours, paying way more than expected, and dealing with dirty bathrooms, cold showers, and melted ice cream on the benchesāwe were forced to leave early. My whole family of 9, plus 2 cousin families (around 21 people total), all had the same bad experience. We are never coming back. Mt. Hood Village is much better and worth the drive.
The drive to kah-nee-ta was so cool!!! There were cows and we saw horses!! So cool! Also a lot of snow on the way there until halfway through. Going in the winter is nice because the warm wellness pools mixed with the cold air is just š¤š½š¤š½š¤š½ the food was yummy too! I got a beyond meat burger with fries and it was tasty! My partner got their 8" bbq chicken pizza and he said it was yummy too!!
Highly recommend!
Went in the winter for a day visit to the pools. The pools were nice and clean, with a good variety of temperatures, however multiple people in our group complained of irritated skin for a couple of days. Also, multiple swimsuits were ruined (changed colors) and customer service was annoyed that I asked a clarifying question about towels. Was nice in the water but overpriced for the overall experience. Wonāt be back anytime soon.
Excellent experience from the moment we arrived. The staff were so welcoming and friendly. The rooms were clean, comfortable and close to the water. I brought bathrobes and Iām super glad I did. There are towels at the resort and you use your wrist band to grab them.
My 8year old loved it, very kid friendly and lots of families with other kids to play with which was great. The food was good and there was free tea and water for the guests. The rooms have a mini fridge and a microwave for easy quick meals if youāre trying to save on eating out. They also have a quick-y mart with a few snacks and drinks. All in all a very easy choice for a fun and relaxing weekend.
Wonderful attentive staff provided a 5-star experience for our family.
The food was not good but the soaking pools was ok should been warmer ! We got a pedicure it was so great ! The room was ok Hear the heater all night !! No internet ! They should have people showing you around!!!I would not go there again! š
It's a nice resort with plenty of pools for people of all ages to enjoy. I do find the prices are a bit steep since they have re-opened after the remodel. The only remodel that I see is the pool areas with addition of the cabanas and private little covered areas with personal tubs - where the water is lukewarm, sure you get a view of the river but I'm not a big fan. I really like the lazy river for kids to enjoy and the volleyball net, also the cold plunge tub are an amazing addition! The parking, lobby, locker rooms are the same as they were 10 years ago. The showers do take forever to get to hot water. Also worth mentioning the cabanas do have plenty of seating, tables, and a fridge!
Restaurantji Recommends
Walls are paper thin. Prices are outrageous.
mediocre. family of 4 payed $80 but the pools are weird. they are all less than 4 ft. they used to be up to 13 and have two huge waterslides, its like they turned it into a puddle soaking area for the retired lol. not worth the drive or money
Pool area was cool. Besides that, staff was horrendous.
Lady at the pool gate yelled at us for asking a question (first time there so we didnāt know).
Then refused to help us because she was annoyed we were 15 minutes early. She made us wait in the parking lot.
Finally got checked in and went to the room. The key didnāt work. Walked back down the office for help. They said they fixed it. I walked back up and the key still didnāt work. Went back to the office and told them. The employee didnāt believe me. She was upset and said āfine Iāll do it.ā She walked with me back to my room and surprise surprise the key didnāt work. She made a phone call this time and said āthe key really doesnāt work.ā
She couldnāt let us in and said we had to wait for someone to fix the keypad. I asked to be let in since my 2 year Iād had to pee. She said she couldnāt. My 2 year old peed his pants in front of the hotel room. Neighbors also couldnāt get in.
Great way to start a trip with a bunch of angry employees. Food is super bland besides the fry bread. At least the young lady at the resort convince store was super friendly and helpful. Will not be back.
Great atmosphere!
Apparently they recently renovated, and it looks and feels awesome. The whole experience was pretty awesome.
Absolutely incredible place. Gorgeous views. Wonderful resort.
Loading...