This location has been less than impressive every time we've gone, but we keep trying since it's close to home. Today we were helped by Olivia and she is the only reason I'm giving this location 5 stars. Every other person we've worked with has been a joke, but not only did Olivia greet us with a warm and welcoming energy, she went above and beyond with her suggestions and help. The food was the best my husband and I have had at this location ever.Olivia deserves a raise, or a promotion, or both. Keep her around and take good care of her. You can't train the type of service and atmosphere she created for us today.Thanks so much Olivia, you're awesome!
Atmosphere: 5
Food: 5
Service: 5
Another Google User
On 1-10-23 around 3:45pm I went into the Subway to order 2, foot-long, old-fashioned, Spicy Italians. I looked over the menu while the young man behind the counter did not acknowledge my presence even though the place was empty except for the two of us and he was busy making sandwiches for unseen customers to pick up.I asked him if he was aware of the basic ingredients found in the OLD recipe for the Spicy Italian sandwich. He said: we HAVE spicy Italian sandwiches. And I asked what was on them. He said: pepperoni and salami; I said: No.He heard me, yet kept talking over the top of me extolling the virtues of the sandwiches I had expressed I did NOT want VERY CLEARLY. I walked out in the middle of his crazy, self-absorbed, commercial monologue.This particular subway continually hires the WORST customer service people I have ever encountered. I love Subway sandwiches, but not enough to put up with their terrible customer service. I am not going back.
Atmosphere: 1
Food: 1
Service: 1
James Tamcke
My wife picked up subway on her way home and they didn’t put one sandwich in the bag and when my wife went back the bread was very crispy like it got left in the toaster to long.
Atmosphere: 1
Food: 4
Service: 2
D. Anacker
The kid at the counter had to unlock the door @ almost 9AM. He mumble through the ordering. Was not interested in doing anything. Poor customer service. All tables had crumbs, etc on them. Garbage was full. Same as the walmart, in warrenton.
Crabby Christina
Kid was a complete punk on the phone because he had to do his job. We order a lot from here and won't anymore.
Atmosphere: 3
Food: 5
Service: 1
Ron M.
Young guy made my wife and I a sandwich. He did great job. He gave us extra onions and lettuce as requested. His boss came in and began chastising him for doing this. She said she had to place an order and things had to last. I felt so bad for the young guy. I'm arras see him. Being treated like that in front of coworkers and guest. This boss should be fired for treating him like that.
Dannie C.
The guy working here was so casual...I'm not sure he had a pulse. I'm pretty sure it wasn't just him though as the entire shop had 'that' vibe. It was only 10:30 in the morning and there was hardly any bread, most of the tubs looked empty, and there was no hustle. Whether the shop was understaffed the night before or the employee was unmotivated, it doesn't look like there is a whole lot of expectation here. The sandos were fine...just don't go here if you are in a hurry. I've never seen such a desolate Subway.
Kody Hamp
After 2 years I finally decide to give Subway another try and even with zero expectations of quality you still manage to disappoint. Employee had an empty lobby and yet is still somehow so rushed that they made me wait 5 minutes, forgot the answer to every question they asked me, and skimped me on meat/every vegi except olives (which for some reason I was given about 2lbs).I'd ask for my money back but I'm pretty sure it would bankrupt you.
Atmosphere: 2
Food: 1
Service: 1
Charles Adams
Needs more fresher white bread it's overcooked and
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Cookies, Raspberry Cheesecake
T Nak
Horrible location. Older lady making the sandwiches was clearly drunk. She was slurring, forgetting instructions/ingredients seconds after asking. Messed up multiple times. We corrected her after the first, but gave up after that due to obvious intoxication. We ordered and paid for the supreme meats and hotshot Italiano but received a regular BMT and spicy itialian. Proportions were off and the whole experience was terrible beginning to end. That lady needs to be fired or this location shut down. Ridiculous
Five out of five, best subway sandwich I've had in a long time.The workers were pleasant, the food was excellent.
Atmosphere: 3
Food: 5
Service: 5
Hsiang P
The person made the sandwich was rude. Didn’t make eye contact and just ignored what we were saying.
Atmosphere: 1
Food: 4
Service: 2
VI P
The person made the sandwich was rude. Didn’t make eye contact and just ignored what we were saying.
Ray Woike
It is lunch rush and management only has 1 person working. Fire the managers or take franchise away from owner if this is the best they can do. The kid is not killing himself but I don't blame him either. A manager or owner should be here at least handling the bread and register. At least the customers are being cool. Only 1 walk out so far.
This location has been less than impressive every time we've gone, but we keep trying since it's close to home. Today we were helped by Olivia and she is the only reason I'm giving this location 5 stars. Every other person we've worked with has been a joke, but not only did Olivia greet us with a warm and welcoming energy, she went above and beyond with her suggestions and help. The food was the best my husband and I have had at this location ever.Olivia deserves a raise, or a promotion, or both. Keep her around and take good care of her. You can't train the type of service and atmosphere she created for us today.Thanks so much Olivia, you're awesome!
Atmosphere: 5
Food: 5
Service: 5
On 1-10-23 around 3:45pm I went into the Subway to order 2, foot-long, old-fashioned, Spicy Italians. I looked over the menu while the young man behind the counter did not acknowledge my presence even though the place was empty except for the two of us and he was busy making sandwiches for unseen customers to pick up.I asked him if he was aware of the basic ingredients found in the OLD recipe for the Spicy Italian sandwich. He said: we HAVE spicy Italian sandwiches. And I asked what was on them. He said: pepperoni and salami; I said: No.He heard me, yet kept talking over the top of me extolling the virtues of the sandwiches I had expressed I did NOT want VERY CLEARLY. I walked out in the middle of his crazy, self-absorbed, commercial monologue.This particular subway continually hires the WORST customer service people I have ever encountered. I love Subway sandwiches, but not enough to put up with their terrible customer service. I am not going back.
Atmosphere: 1
Food: 1
Service: 1
My wife picked up subway on her way home and they didn’t put one sandwich in the bag and when my wife went back the bread was very crispy like it got left in the toaster to long.
Atmosphere: 1
Food: 4
Service: 2
The kid at the counter had to unlock the door @ almost 9AM. He mumble through the ordering. Was not interested in doing anything. Poor customer service. All tables had crumbs, etc on them. Garbage was full. Same as the walmart, in warrenton.
Kid was a complete punk on the phone because he had to do his job. We order a lot from here and won't anymore.
Atmosphere: 3
Food: 5
Service: 1
Young guy made my wife and I a sandwich. He did great job. He gave us extra onions and lettuce as requested. His boss came in and began chastising him for doing this. She said she had to place an order and things had to last. I felt so bad for the young guy. I'm arras see him. Being treated like that in front of coworkers and guest. This boss should be fired for treating him like that.
The guy working here was so casual...I'm not sure he had a pulse. I'm pretty sure it wasn't just him though as the entire shop had 'that' vibe. It was only 10:30 in the morning and there was hardly any bread, most of the tubs looked empty, and there was no hustle. Whether the shop was understaffed the night before or the employee was unmotivated, it doesn't look like there is a whole lot of expectation here. The sandos were fine...just don't go here if you are in a hurry. I've never seen such a desolate Subway.
After 2 years I finally decide to give Subway another try and even with zero expectations of quality you still manage to disappoint. Employee had an empty lobby and yet is still somehow so rushed that they made me wait 5 minutes, forgot the answer to every question they asked me, and skimped me on meat/every vegi except olives (which for some reason I was given about 2lbs).I'd ask for my money back but I'm pretty sure it would bankrupt you.
Atmosphere: 2
Food: 1
Service: 1
Needs more fresher white bread it's overcooked and
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Cookies, Raspberry Cheesecake
Horrible location. Older lady making the sandwiches was clearly drunk. She was slurring, forgetting instructions/ingredients seconds after asking. Messed up multiple times. We corrected her after the first, but gave up after that due to obvious intoxication. We ordered and paid for the supreme meats and hotshot Italiano but received a regular BMT and spicy itialian. Proportions were off and the whole experience was terrible beginning to end. That lady needs to be fired or this location shut down. Ridiculous
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great food! Made to order in front of you...
Atmosphere: 5
Food: 5
Service: 5
Five out of five, best subway sandwich I've had in a long time.The workers were pleasant, the food was excellent.
Atmosphere: 3
Food: 5
Service: 5
The person made the sandwich was rude. Didn’t make eye contact and just ignored what we were saying.
Atmosphere: 1
Food: 4
Service: 2
The person made the sandwich was rude. Didn’t make eye contact and just ignored what we were saying.
It is lunch rush and management only has 1 person working. Fire the managers or take franchise away from owner if this is the best they can do. The kid is not killing himself but I don't blame him either. A manager or owner should be here at least handling the bread and register. At least the customers are being cool. Only 1 walk out so far.