Red Robin Gourmet Burgers and Brews

had an order that was completely wrong and when i tried talking to April she told me that it was right and that i was wrong and then started cussing at me in front of my daughter. i will never be eating here again thanks to her and only her. the only bright spot tonight was the host Anikah, she thankfully got everything fixed for me and was a superstar once i was done dealing with April

Atmosphere: 1

Food: 1

Service: 1

Very nice.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Whiskey River BBQ

I went to the Red Robin in wilsonvile and had good food then I left… I totally forgot my lululemon crossbody and was so sad that I had lost it. I called and they said that they would keep an eye out for it but no promises… then I got a call back from April, she said that she found my crossbody. I was so happy and grateful that she had found it and gave it back. Thank you so much April for saving my bag! 😊

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger

Windsor for my wife's birthday. In the beginning it started out great. So helpful staff but then never heard back from anybody for refills of soda or fries. It was crazy. They just kept walking by without acknowledging us. I would yell for somebody but they would act like they don't hear you

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Whiskey River BBQ Chicken Wrap, California Chicken Sandwich

My friends waitresswas very disrespectful to him and his girlfriend. And now I feel like I don't even want to go there in case I get this female as my waiter. I am very disappointed in the staff. Normally they are very respectful and sweet but not 10/27/24 @5:15pm.

Atmosphere: 5

Food: 5

Service: 1

Wheelchair accessibility: One wheelchair parking spot (with ramp access) right in front of the restaurant

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Whiskey River BBQ Chicken Wrap, Whiskey River BBQ, Steak Fries

I recently ordered a take out salad and small onion ring. I ordered through RR app and was instructed to pick up at 7:30. I arrived at 7:28. At 7:40, I asked another waiting customer if he had been helped. He stated he'd been waiting for 10 min, before I arrived and was told his order would be ready in 10 min. So it was now 20 min for him and 10 for me without any acknowledgement from staff! The other gentleman headed toward the kitchen to inquire and was met by a jerk who postured a chest bump and threatened to "take it outside!" Apparently HE was supposed to be hosting but was overwhelmed!!
So leave customers standing at the front door?? A number of people came and left because no one came to seat them.
I finally received my food at 8:00, 1/2 hour after promised...cold onion rings, wilted salad and wrong dressing. I would have left, but I had paid for my meal ahead on-line.
Not so much as an apology from anyone! I even asked for the manager and was told she was busy!
Too bad, Wilsonville needs good restaurants. But if this keeps up, this will soon be another empty building!!

Atmosphere: 1

Food: 1

Service: 1

Great food as always. We had a new server, and she seemed a bit frazzled but kept a smile on her face.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Black and Bleu Burger and Fries, Pretzel Bites, Steak Fries

Very disappointed. Second time that my carrot sticks are forgotten and I for no blu cheese and was still given it !!

Food: 2

Service: 5

Great place for a family lunch.

Dietary restrictions: Gluten-free buns. Fries and dips are gluten-free.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, Sweet Potato Fries

The wife and I had the Whiskey River BBQ burger with endless fries. Food and service was excellent. Parking. There were a few spaces that were covered.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Whiskey River BBQ

Whiskey river bbq wrap is WAY too small. Other Red Robin’s do a much better job. If you want a “snack wrap” this is the one.

Atmosphere: 5

Food: 1

Service: 5

The food was good, and the service was good as well.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Hamburger

This had to be the worst Red Robin I have ever been to. The waitress seemed like we were inconveniencing her. We ordered a salad to go in the middle of our dinner, and had to wait an additional 25 min after we were done and paid for to get said salad. A simple apology would have been nice.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Hamburger

Order was placed two hours ago, pick up time 11:15, literally no customers here, and they managed to be late on my order for 15mins. Why?

Atmosphere: 3

Food: 5

Service: 1