I like Jimmy John's Sandwiches. They are the best, but good and well priced.
Atmosphere: 3
Food: 4
Service: 4
Chase Earle
I like Jimmy John's Sandwiches. They are the best, but good and well priced.
Atmosphere: 3
Food: 4
Service: 4
Bryan Leeder
If you need to fill up with a big sub sandwich, this is the place to go
Atmosphere: 4
Food: 5
Service: 4
Alli Crouse
Bread was undercooked, sandwich was made sloppy. Staff was friendly.
Atmosphere: 3
Food: 1
Service: 3
Nate Morace
Customer service at the Woodburn location is always excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Missing Avocado
Matt R
Orders are often messed up, and freshness of ingredients is hit and miss. Had an issue with missing ingredient (avocado, $2 up charge here), tried following up 15 days ago with jimmy johns, got a canned response from corporate and crickets from the actual store. I had to follow up a second time since I heard nothing after two weeks and on the second follow up I was offered a $2 coupon that expires in 60 days to try my luck here again, no thanks. Would have preferred to have at least some bare minimum customer service that corrected the mistake instead, at least a refund since money was taken for product that was not given. With record inflation and prices here skyrocketing you’d think customer service would be a priority, but guess not. If you like roulette I say give this place a shot, close to 50/50 you’ll get what you ordered & the house always wins.
Quick update: the method below is how I initially reached out before the google review. Another week has gone by and still crickets from the owner. I noticed googled gained a response in less than 24 hours. Kind of makes the google responses from the owner seem disingenuous. Disappointing.
Atmosphere: 1
Food: 1
Service: 1
Joseph Robbins
Dietary restrictions: Lettuce wraps for gluten-free or low carb
Atmosphere: 4
Food: 4
Service: 5
Dave Gutierrez
Asked for a halfed 6 inch for 2 people and guy refused to do more than one adjustment to the sandwich! You couldn't add mustard on 1 half? Or add anything else? Come on where is customer service when you can't order your food the way you want it! I think that this management needs retraining to understand service.
Atmosphere: 3
Food: 4
Service: 4
Peggy Wooten
Food is fresh, friendly, quick service, nice selections on menu.
Atmosphere: 4
Food: 5
Service: 4
Michael Riedel
I'd like to share an experience that my mother and her friend had at this JJ location on Thursday, March 27th. They decided to head to Woodburn to do some shopping. Unfortunately, both my mom and her friend ended up in the ER days later. Our family has never had issues with JJ's Tuna Sandwiches. Our go to regular location is the Evergreen Parkway in Tanasbourne and she always orders tuna while I order different menu options time to time.After the consumption of the sandwiches, my mom went to the ER in San Francisco Friday, March 28th (her and my sister traveling to California for school). I myself took my mom's friend to the ER on Saturday, March 30th here in Portland, Saint Vincent Providence on Barnes Road. We are aware of all my mother's allergies. Tuna and mayo are not on that list. We are also aware that my mom's friend has no allergies. They were both admitted due to intense hives around the body, anaphylactic like reactions with hives spreading along the mouth and blistering. The physician said that the sandwich may have been the source since no one around them was experiencing similar symptoms. Both symptoms are still being experienced.The problem I had was that as a food chain is you did not provide or offer any sort of resolution for this. Instead tried to defend the process of how you prepped and served. You also stated that you would contact legal, yet never updated us on anything. We are aware of allergies & ingredients listed on the menu, but again, we are also aware of all of the allergies our mother and her friend have. I've owned a restaurant business for 8+ years. There is no excuse for providing a resolution for the customer. It would be different case if we were to stormed in there, be rude to staff and perform inexcusable behavior. They bought sandwiches, supported a business and left. Management & staff did nothing.I will be contacting the Health Department regarding this so that if others experience a similar issue, they can become aware, say something and take action.Thank you Woodburn JJ.
This jimmy johns locations sandwich was so stale and old I threw up after eating half the
Atmosphere: 1
Food: 1
Service: 1
Ashley R
What a terrible experience. I'm in my first trimester of pregnancy, and I can't keep anything down for the past two weeks. So I finally found this place and I've been able to eat the Italian night club if I swap the salami with turkey, and they've done it for me every time..without a hassle.I work clear in Albany and live in Woodburn, I had to come home early, I was to nauseated to work, and haven’t eaten since the night before, so around 130pm, i went through the drive through, and they absolutely refused to swap the meat, I said they've done it before, I told them it hasn’t been an issue before, I also mentioned I am pregnant, that I can't keep anything down, and I started to get emotional because I’m not only hungry, but I start to feel like I’m never going to be able to eat. The thought of salami makes me want to vomit, I started to cry, I asked for their names, so I could report it to management, and they wouldn't give me any names to report to management, the girl said rudely “I don’t have to give you my name” then I asked for a manager, and it was silent, so again I asked for names, if they had any names, she again told me she didn’t have to give it to me. At this moment I’m emotional, pregnant, and really disappointed in how I’m being treated, I have spent the past two weeks ordering the same sandwich from them, this how the youth treat people now days? Jeeeeez I would NEVER RECOMMEND THIS PLACE if the woman with the crossed arms is someone “in charge” she was by far the worst. I can tell she’s never had morning sickness that lasts weeks on end…. and the harm in not eating can result me into the emergency room and harm the baby as well…Not to mention I’ve also worked in the service industry and it’s mandatory to give customer service, and it’s just basic humanity to make extra attempts to those who are elderly, younger children, and pregnant woman. This woman however lacked every attribute when it comes to customer service. All the other employees have been sweet to me until today, she by far was the worst.I also carry a dash cam if the owner wants to listen in on this employee and how she treats your customers.
Atmosphere: 2
Food: 3
Service: 1
Tyler Sordelet
Bad experience and it looks like I wasn’t the only one that had it today as I see other people in line returning sandwiches. We ordered a group order online and had 3 of the 9 sandwiches made wrong and didn’t receive two sandwiches all together. Horrible success rate.What was most frustrating was then doubting that I didn’t receive them when it was simple addition.
I like Jimmy John's Sandwiches. They are the best, but good and well priced.
Atmosphere: 3
Food: 4
Service: 4
I like Jimmy John's Sandwiches. They are the best, but good and well priced.
Atmosphere: 3
Food: 4
Service: 4
If you need to fill up with a big sub sandwich, this is the place to go
Atmosphere: 4
Food: 5
Service: 4
Bread was undercooked, sandwich was made sloppy. Staff was friendly.
Atmosphere: 3
Food: 1
Service: 3
Customer service at the Woodburn location is always excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Missing Avocado
Orders are often messed up, and freshness of ingredients is hit and miss. Had an issue with missing ingredient (avocado, $2 up charge here), tried following up 15 days ago with jimmy johns, got a canned response from corporate and crickets from the actual store. I had to follow up a second time since I heard nothing after two weeks and on the second follow up I was offered a $2 coupon that expires in 60 days to try my luck here again, no thanks. Would have preferred to have at least some bare minimum customer service that corrected the mistake instead, at least a refund since money was taken for product that was not given. With record inflation and prices here skyrocketing you’d think customer service would be a priority, but guess not. If you like roulette I say give this place a shot, close to 50/50 you’ll get what you ordered & the house always wins.
Quick update: the method below is how I initially reached out before the google review. Another week has gone by and still crickets from the owner. I noticed googled gained a response in less than 24 hours. Kind of makes the google responses from the owner seem disingenuous. Disappointing.
Atmosphere: 1
Food: 1
Service: 1
Dietary restrictions: Lettuce wraps for gluten-free or low carb
Atmosphere: 4
Food: 4
Service: 5
Asked for a halfed 6 inch for 2 people and guy refused to do more than one adjustment to the sandwich! You couldn't add mustard on 1 half? Or add anything else? Come on where is customer service when you can't order your food the way you want it! I think that this management needs retraining to understand service.
Atmosphere: 3
Food: 4
Service: 4
Food is fresh, friendly, quick service, nice selections on menu.
Atmosphere: 4
Food: 5
Service: 4
I'd like to share an experience that my mother and her friend had at this JJ location on Thursday, March 27th. They decided to head to Woodburn to do some shopping. Unfortunately, both my mom and her friend ended up in the ER days later. Our family has never had issues with JJ's Tuna Sandwiches. Our go to regular location is the Evergreen Parkway in Tanasbourne and she always orders tuna while I order different menu options time to time.After the consumption of the sandwiches, my mom went to the ER in San Francisco Friday, March 28th (her and my sister traveling to California for school). I myself took my mom's friend to the ER on Saturday, March 30th here in Portland, Saint Vincent Providence on Barnes Road. We are aware of all my mother's allergies. Tuna and mayo are not on that list. We are also aware that my mom's friend has no allergies. They were both admitted due to intense hives around the body, anaphylactic like reactions with hives spreading along the mouth and blistering. The physician said that the sandwich may have been the source since no one around them was experiencing similar symptoms. Both symptoms are still being experienced.The problem I had was that as a food chain is you did not provide or offer any sort of resolution for this. Instead tried to defend the process of how you prepped and served. You also stated that you would contact legal, yet never updated us on anything. We are aware of allergies & ingredients listed on the menu, but again, we are also aware of all of the allergies our mother and her friend have. I've owned a restaurant business for 8+ years. There is no excuse for providing a resolution for the customer. It would be different case if we were to stormed in there, be rude to staff and perform inexcusable behavior. They bought sandwiches, supported a business and left. Management & staff did nothing.I will be contacting the Health Department regarding this so that if others experience a similar issue, they can become aware, say something and take action.Thank you Woodburn JJ.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This jimmy johns locations sandwich was so stale and old I threw up after eating half the
Atmosphere: 1
Food: 1
Service: 1
What a terrible experience. I'm in my first trimester of pregnancy, and I can't keep anything down for the past two weeks. So I finally found this place and I've been able to eat the Italian night club if I swap the salami with turkey, and they've done it for me every time..without a hassle.I work clear in Albany and live in Woodburn, I had to come home early, I was to nauseated to work, and haven’t eaten since the night before, so around 130pm, i went through the drive through, and they absolutely refused to swap the meat, I said they've done it before, I told them it hasn’t been an issue before, I also mentioned I am pregnant, that I can't keep anything down, and I started to get emotional because I’m not only hungry, but I start to feel like I’m never going to be able to eat. The thought of salami makes me want to vomit, I started to cry, I asked for their names, so I could report it to management, and they wouldn't give me any names to report to management, the girl said rudely “I don’t have to give you my name” then I asked for a manager, and it was silent, so again I asked for names, if they had any names, she again told me she didn’t have to give it to me. At this moment I’m emotional, pregnant, and really disappointed in how I’m being treated, I have spent the past two weeks ordering the same sandwich from them, this how the youth treat people now days? Jeeeeez I would NEVER RECOMMEND THIS PLACE if the woman with the crossed arms is someone “in charge” she was by far the worst. I can tell she’s never had morning sickness that lasts weeks on end…. and the harm in not eating can result me into the emergency room and harm the baby as well…Not to mention I’ve also worked in the service industry and it’s mandatory to give customer service, and it’s just basic humanity to make extra attempts to those who are elderly, younger children, and pregnant woman. This woman however lacked every attribute when it comes to customer service. All the other employees have been sweet to me until today, she by far was the worst.I also carry a dash cam if the owner wants to listen in on this employee and how she treats your customers.
Atmosphere: 2
Food: 3
Service: 1
Bad experience and it looks like I wasn’t the only one that had it today as I see other people in line returning sandwiches. We ordered a group order online and had 3 of the 9 sandwiches made wrong and didn’t receive two sandwiches all together. Horrible success rate.What was most frustrating was then doubting that I didn’t receive them when it was simple addition.
Atmosphere: 3
Food: 4
Service: 1
Great customer service and fast
Delicious and fresh!
Food: 5
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