Today, I accidentally left my phone in the restroom. When I went back to search, the employees at the customer service desk were so helpful!! Went out of their way to find it! Thank you, Thank you, Thank you!!!
Averrell H.
I mean there's not much to say about Costco except for they have everything you need from socks to tvs to golf balls and food. The place is literally a one stop market. The prices are pretty fair but the quantity of the bulk items you get is unmatched. This was the first time me and a friend went to this one and she loved it because it was quiet and not a mad house like the one she goes to near her house in New Jersey. I will say the service can be a tad more friendly but they are accommodating.. one guy made sure I had the correct amount of items leaving the store. He counted 7 and my Receipt showed 8 and he was like your missing one but it was buried. He said I wanted to make sure you left nothing at the counter. Also you always end experience with pizza
Lee H.
Great Costco, clean and efficient.Self checkout available, gas station too.Would recommend
Mohammad Ismail A.
This Costco is near my home it is very big the customer service is good and you'll find a lot of Indian items here
Xavier L.
Beware of this off duty Karen . Clearly racist . Entitled off duty White woman that has a problem with black customers BEWARE
Matthew C.
Today I went to this Costco when I walked in I was with my sister and my grandparents I am mixed and I am dark my grandparents have lighter skin than me I walked in and the lady that says hi when u walks in stoped me I was behind my grandparents she said "now who are u with?" Assuming that I wasn't with my grandparents she assumed that I was alone and that I wasn't related to my grandparents because of my skin color I don't have a picture of her but she looked like she was around 50 to 70 that ruined my day
David F.
Love Costco Excellent customer service, excellent products, okay prices. It's not always the cheapest, but it's definitely close to being the cheapest for the quality. I rather work with Costco than with any other store because of their customer service
Lucy R.
Nice products; wonderful customer service when signed up. A lot to see there for sure
Marietta F.
Never was in the place, despite it being close to my house. Thus the middle rating. Can't say whether it's good or bad.I have an elderly female friend who lives across town. She never had a computer so she calls me to look up things for her.She related that her nephew bought a whole chicken there a few months ago & it wasn't cooked through. He brought one over yesterday, it also was not cooked through. Not just taking my friends word for it, her home health aide also stated it wasn't cooked.She doesn't want to tell her nephew because he'll over react. He might get angry and say:"Then I'll never bring you a whole cooked chicken from Costco again!"She asked for the number to call Costco to inform them that their roasted chickens aren't thoroughly cooked. Just reporting what I was told by my friend.
Linda S.
Never was in the place, despite it being close to my house. Thus the middle rating. Can't say whether it's good or bad.I have an elderly female friend who lives across town. She never had a computer so she calls me to look up things for her.She related that her nephew bought a whole chicken there a few months ago & it wasn't cooked through. He brought one over yesterday, it also was not cooked through. Not just taking my friends word for it, her home health aide also stated it wasn't cooked.She doesn't want to tell her nephew because he'll over react. He might get angry and say:"Then I'll never bring you a whole cooked chicken from Costco again!"She asked for the number to call Costco to inform them that their roasted chickens aren't thoroughly cooked. Just reporting what I was told by my friend.
Clean, well organized, stocked and the wait is not bad at all. Prices are ok and food is fresh.
Bill S.
I've been doing business with Costco for over 20 years. Their prices are ok and their return policy is great. There's really not one close by, but I end up driving 40 miles each way, usually weekly, to shop there. Check out is my only issue. They have a few self check outs, but no hand scanners, so you have to actually pull everything out and place it on their scale. The location in Gaithersburg Md. has lines, but when it's bad, the employees actually come to you in line, scan your card and everything in your cart and all you have to do is pay when you get to the register. Wish they would implement that process. But I still prefer Costco over Sam's and BJs, and I'm less than one mile from a BJs.
Christopher P.
I've been using Costco's credit card for many, many years. I would get the yearly rebate, zoom in on the barcode and screenshot it for two reasons. 1. Easier to find than an email from a month ago 2. Easier for the cashier to scan This time around I was at the automatic checkout and wasn't sure how to scan the rebate. I asked the employee and he told me pics of the barcode were not excepted. I told them this was the way I've been doing it for years. He called a manager and the manager refused to do it. He said I must download the file from the credit card company.... 1. Where did he think I got the image from in the first place? 2. Once the rebate is scanned and used, no one else will be able to use it. Even if the image was splattered over the internet, no one would be able to use an already used rebate barcode. This entire incident was absolutely ridiculous and could have been avoided with a little common sense. If someone was trying to do something malicious, they certainly would not be stupid enough to use their own Costco membership to do it with. You also wouldn't magically be able to screenshot a valid Costco Rebate with your name on it....
Michelle F.
This is review for their tire center. Nathan was a huge help along with his manager who also helped. I had a flat and was in a little rush to go see the NASCAR race. Nathan was super cool and tried to get me help ASAP. The manager or supervisor who worked on the car helped repaired it. I had a fantastic experience. Ironically Kyle Larson number 5 (at NASCAR) lost because of tire blow out! The store is good too.
gem g.
Costco yourself check out is a waste of my time. Which pig brain come up with the idea? I scan my Costco credit card, take small items of my cart, scan it and place it on the table, wait for Costco employee to take his scanner to scan my other big item inside my cart, pay with my Costco card again, then take the small items back into my car. I find I wasted lots of my time doing this. Never again I will waste my time doing self check out. YOU ShOULD GO TO Sam's Club AND SEE HOW Easy to self check out. All I do is scan my membership card, use scanner to scan all my items inside the cart, and pay. It is fast and quick compare to Costco method is it NOT fast! Get your act together before you start losing customer!
Today, I accidentally left my phone in the restroom. When I went back to search, the employees at the customer service desk were so helpful!! Went out of their way to find it! Thank you, Thank you, Thank you!!!
I mean there's not much to say about Costco except for they have everything you need from socks to tvs to golf balls and food. The place is literally a one stop market. The prices are pretty fair but the quantity of the bulk items you get is unmatched. This was the first time me and a friend went to this one and she loved it because it was quiet and not a mad house like the one she goes to near her house in New Jersey. I will say the service can be a tad more friendly but they are accommodating.. one guy made sure I had the correct amount of items leaving the store. He counted 7 and my Receipt showed 8 and he was like your missing one but it was buried. He said I wanted to make sure you left nothing at the counter. Also you always end experience with pizza
Great Costco, clean and efficient.Self checkout available, gas station too.Would recommend
This Costco is near my home it is very big the customer service is good and you'll find a lot of Indian items here
Beware of this off duty Karen . Clearly racist . Entitled off duty White woman that has a problem with black customers BEWARE
Today I went to this Costco when I walked in I was with my sister and my grandparents I am mixed and I am dark my grandparents have lighter skin than me I walked in and the lady that says hi when u walks in stoped me I was behind my grandparents she said "now who are u with?" Assuming that I wasn't with my grandparents she assumed that I was alone and that I wasn't related to my grandparents because of my skin color I don't have a picture of her but she looked like she was around 50 to 70 that ruined my day
Love Costco Excellent customer service, excellent products, okay prices. It's not always the cheapest, but it's definitely close to being the cheapest for the quality. I rather work with Costco than with any other store because of their customer service
Nice products; wonderful customer service when signed up. A lot to see there for sure
Never was in the place, despite it being close to my house. Thus the middle rating. Can't say whether it's good or bad.I have an elderly female friend who lives across town. She never had a computer so she calls me to look up things for her.She related that her nephew bought a whole chicken there a few months ago & it wasn't cooked through. He brought one over yesterday, it also was not cooked through. Not just taking my friends word for it, her home health aide also stated it wasn't cooked.She doesn't want to tell her nephew because he'll over react. He might get angry and say:"Then I'll never bring you a whole cooked chicken from Costco again!"She asked for the number to call Costco to inform them that their roasted chickens aren't thoroughly cooked. Just reporting what I was told by my friend.
Never was in the place, despite it being close to my house. Thus the middle rating. Can't say whether it's good or bad.I have an elderly female friend who lives across town. She never had a computer so she calls me to look up things for her.She related that her nephew bought a whole chicken there a few months ago & it wasn't cooked through. He brought one over yesterday, it also was not cooked through. Not just taking my friends word for it, her home health aide also stated it wasn't cooked.She doesn't want to tell her nephew because he'll over react. He might get angry and say:"Then I'll never bring you a whole cooked chicken from Costco again!"She asked for the number to call Costco to inform them that their roasted chickens aren't thoroughly cooked. Just reporting what I was told by my friend.
Restaurantji Recommends
Clean, well organized, stocked and the wait is not bad at all. Prices are ok and food is fresh.
I've been doing business with Costco for over 20 years. Their prices are ok and their return policy is great. There's really not one close by, but I end up driving 40 miles each way, usually weekly, to shop there. Check out is my only issue. They have a few self check outs, but no hand scanners, so you have to actually pull everything out and place it on their scale. The location in Gaithersburg Md. has lines, but when it's bad, the employees actually come to you in line, scan your card and everything in your cart and all you have to do is pay when you get to the register. Wish they would implement that process. But I still prefer Costco over Sam's and BJs, and I'm less than one mile from a BJs.
I've been using Costco's credit card for many, many years. I would get the yearly rebate, zoom in on the barcode and screenshot it for two reasons. 1. Easier to find than an email from a month ago 2. Easier for the cashier to scan This time around I was at the automatic checkout and wasn't sure how to scan the rebate. I asked the employee and he told me pics of the barcode were not excepted. I told them this was the way I've been doing it for years. He called a manager and the manager refused to do it. He said I must download the file from the credit card company.... 1. Where did he think I got the image from in the first place? 2. Once the rebate is scanned and used, no one else will be able to use it. Even if the image was splattered over the internet, no one would be able to use an already used rebate barcode. This entire incident was absolutely ridiculous and could have been avoided with a little common sense. If someone was trying to do something malicious, they certainly would not be stupid enough to use their own Costco membership to do it with. You also wouldn't magically be able to screenshot a valid Costco Rebate with your name on it....
This is review for their tire center. Nathan was a huge help along with his manager who also helped. I had a flat and was in a little rush to go see the NASCAR race. Nathan was super cool and tried to get me help ASAP. The manager or supervisor who worked on the car helped repaired it. I had a fantastic experience. Ironically Kyle Larson number 5 (at NASCAR) lost because of tire blow out! The store is good too.
Costco yourself check out is a waste of my time. Which pig brain come up with the idea? I scan my Costco credit card, take small items of my cart, scan it and place it on the table, wait for Costco employee to take his scanner to scan my other big item inside my cart, pay with my Costco card again, then take the small items back into my car. I find I wasted lots of my time doing this. Never again I will waste my time doing self check out. YOU ShOULD GO TO Sam's Club AND SEE HOW Easy to self check out. All I do is scan my membership card, use scanner to scan all my items inside the cart, and pay. It is fast and quick compare to Costco method is it NOT fast! Get your act together before you start losing customer!