This is literally the worst Chipotle I have ever been to. Every time I go I regret it but it is just so close to my house. Steak tasted horrible (extremely dry, not seasoned) and the limited edition brisket was a literal crime against humanity. There were bell pepper/jalapeño stems in my food. Also the person working the line did not know what anything was—like I asked for steak and he asked me what that was, and then proceeded to put corn on my bowl when I asked for medium salsa. This Chipotle has been like this for years. Please do not go here.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Phil Watters
This is usually my go to Chipotle, but for some reason the last two times I've come here for food, they said they are only doing online orders, which is really inconvenient. I like seeing the burritos get made so I know what I'm eating, and if I order online I can't look at how fresh the different meats and rice are before picking which option I want. Also adds 10-15 minutes to the trip
Service: 1
Recommended dishes: Burrito
nikk njoga
Food portions could be better
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Burrito Bowl
Madeleine McMaster
I ordered a burrito bowl to go. When I started eating it, the rice was woefully undercooked. It was super crunchy. I couldn't even eat half of it.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Chips
ItsYaGirl Nahh
I was suppose to have an interview set I called the job 16 times within on hour to no response at all not one I’m reaching out to managers and the establishment to no response at all! I’m actually happy tho dodged a bullet after ready other reviews this locations seems terrible
Service: 1
Ameen Aghazadeh
We got a burrito bowl and we told them that the rice looks like it is uncooked but they said no and we trusted them and grabbed our food and came home and found that the rice was totally uncooked and raw. The workers seemed to be tired it was close to closing hours on Friday but it wasn’t nice to put uncooked food for customers, they could at least tell us.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Shaquiyyah Jenkins
This place is a pig sty… every table was filthy, the trash was overflowing, results all over the floor behind the register, no one wore hair protection and the place was just dirty!!! I should have called the health department…
Atmosphere: 1
Food: 3
Service: 3
Greggory Steinbacher
Always have to wait forever for food, food is always messed up in one way or another.
Danny Walker
they dont know how to wrap a fricking burrito
Atmosphere: 1
Food: 1
Service: 3
Carli Faynleyb
Ordered pick up and the entire salad was full of rotten, slimy, foul smelling lettuce. Why would you ever serve that to someone?
Yesterday I was overcharged for my chicken bowl. I see in my bank account I was charged over $22 for one bowl. Also, for the first time the rice was hard instead of fluffy. This place is a mess. I don't recommend it. Get your receipts so you aren't ripped off.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Burrito Bowl
Splash of Colour Cultural Arts Center
The absolute worst Chipotle experience. Store may as well closed for the evening it’s now 7 pm. They have no steak, veggies, guac, wraps, vinaigrette, cups for water, and I’m certain there is more. I asked for a bowl half steak and barbacoa and the girl gives me chicken for the steak without acknowledging there is no steak and the barbacoa was barely shredded and dry. Tables and floors need to be cleaned. This is my first and last time at this location. Totally unacceptable.
Vanessa Brown
Horrible most disappointing customer service ever in Ardmore area , Food is cold & over seasonsed , steak was served pure raw , could have got food poisoning , this location needs to be investigated or hire better people in the service line or kitchen.
Atmosphere: 1
Food: 1
Service: 1
Ashlee Upchurch
This is the worst location. Every time I go here it’s always something with the team members. They never got the chipotle vinaigrette, I had to ask for a lid; the worker just handed me my food in the container, I didn’t get a receipt, it was no more forks, I asked for a chicken and the girl give me three pieces, all the tables was dirty and the store had a very foul odor. I will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Salad
Harvey Pitkapaasi
The service was quick, and the food was good. The atmosphere was horrendous. One of the dirtiest restaurants I've been in for quite a while.
This is literally the worst Chipotle I have ever been to. Every time I go I regret it but it is just so close to my house. Steak tasted horrible (extremely dry, not seasoned) and the limited edition brisket was a literal crime against humanity. There were bell pepper/jalapeño stems in my food. Also the person working the line did not know what anything was—like I asked for steak and he asked me what that was, and then proceeded to put corn on my bowl when I asked for medium salsa. This Chipotle has been like this for years. Please do not go here.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
This is usually my go to Chipotle, but for some reason the last two times I've come here for food, they said they are only doing online orders, which is really inconvenient. I like seeing the burritos get made so I know what I'm eating, and if I order online I can't look at how fresh the different meats and rice are before picking which option I want. Also adds 10-15 minutes to the trip
Service: 1
Recommended dishes: Burrito
Food portions could be better
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Burrito Bowl
I ordered a burrito bowl to go. When I started eating it, the rice was woefully undercooked. It was super crunchy. I couldn't even eat half of it.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Chips
I was suppose to have an interview set I called the job 16 times within on hour to no response at all not one I’m reaching out to managers and the establishment to no response at all! I’m actually happy tho dodged a bullet after ready other reviews this locations seems terrible
Service: 1
We got a burrito bowl and we told them that the rice looks like it is uncooked but they said no and we trusted them and grabbed our food and came home and found that the rice was totally uncooked and raw. The workers seemed to be tired it was close to closing hours on Friday but it wasn’t nice to put uncooked food for customers, they could at least tell us.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
This place is a pig sty… every table was filthy, the trash was overflowing, results all over the floor behind the register, no one wore hair protection and the place was just dirty!!! I should have called the health department…
Atmosphere: 1
Food: 3
Service: 3
Always have to wait forever for food, food is always messed up in one way or another.
they dont know how to wrap a fricking burrito
Atmosphere: 1
Food: 1
Service: 3
Ordered pick up and the entire salad was full of rotten, slimy, foul smelling lettuce. Why would you ever serve that to someone?
Food: 1
Recommended dishes: Salad
Restaurantji Recommends
Yesterday I was overcharged for my chicken bowl. I see in my bank account I was charged over $22 for one bowl. Also, for the first time the rice was hard instead of fluffy. This place is a mess. I don't recommend it. Get your receipts so you aren't ripped off.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Burrito Bowl
The absolute worst Chipotle experience. Store may as well closed for the evening it’s now 7 pm. They have no steak, veggies, guac, wraps, vinaigrette, cups for water, and I’m certain there is more. I asked for a bowl half steak and barbacoa and the girl gives me chicken for the steak without acknowledging there is no steak and the barbacoa was barely shredded and dry. Tables and floors need to be cleaned. This is my first and last time at this location. Totally unacceptable.
Horrible most disappointing customer service ever in Ardmore area , Food is cold & over seasonsed , steak was served pure raw , could have got food poisoning , this location needs to be investigated or hire better people in the service line or kitchen.
Atmosphere: 1
Food: 1
Service: 1
This is the worst location. Every time I go here it’s always something with the team members. They never got the chipotle vinaigrette, I had to ask for a lid; the worker just handed me my food in the container, I didn’t get a receipt, it was no more forks, I asked for a chicken and the girl give me three pieces, all the tables was dirty and the store had a very foul odor. I will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Salad
The service was quick, and the food was good.
The atmosphere was horrendous. One of the dirtiest restaurants I've been in for quite a while.
Atmosphere: 1
Food: 3
Service: 4
Recommended dishes: Burrito Bowl
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