Employees were polite and helpful with food ordering and even bathroom service.
Atmosphere: 5
Food: 5
Service: 5
Harris Pham
Not exaggerating, WORST CHIPOTLE I EVER BEEN TO. Never coming to this location ever again. They desperately need to have a secret corporate audit or something to get it together.
Came in 1/13 when chipotle was offering free double Protien when you order on the app. Wasn’t given. The steak was cold, and was way overly salted to the max. The person checking out, he was on his phone. The staff was talking loud enough to where you can hear their co conversations. Music was unnecessarily loud.
Atmosphere: 1
Food: 1
Service: 1
Aaron Scott
Went here all the time. Quality fell off drastically! Idk what happened to this restaurant. Use to be good, food cold, no sour cream or hot sauce by 6pm on a Monday, how?
Go anywhere else but here.
Atmosphere: 2
Food: 1
Service: 3
Jonathan Potts
This is hands down the worst Chipotle and restaurants I've ever been to. Twice I've been here, twice they were out of Pico de gallo, sour cream, corn and more. They look at you and mumble 'we out of that'.
Go get more then, no way you have no more in the back, lazy as all hell. Won't ever be back here again. Get some staff that will speak to the customers and be ready to help them out. Every here looks like they are about to jump off a bridge.
Building also has food scraps all over because staff doesn't clean up. Fix your store. Wish I could give 0 stars. Way to expensive for this sort of behavior and poor food.
*edit: got hone and fou d they never put beans on my food. Worst service ever.
Atmosphere: 1
Food: 1
Service: 1
Carry me along to Sea
We have yet to have a bad meal at any Chipotle location we’ve visited. Speaks for their consistency. Being a “you choose the fixings” style makes it easy to customize for those in your group. We’ve tried all the various offerings and liked all. Those in our family needing to eat gluten free find this a safe and dependable place to go. More than adequate portion and decent value puts us in the repeat category!
Atmosphere: 4
Food: 5
Service: 5
Alex Lee
They got of bunch of people with a bad attitudes making the food, skimping out on the meat and their soda machine doesn’t work.
Atmosphere: 1
Food: 1
Service: 1
David King
For once I said I would treat myself to lunch (a kids build-your-own meal). I schedule pick up for 12:30. It is currently 12:50. I am simply writing this out or boredom and in hopes they can increasing staffing here so it’s not 3 people trying to fulfill the lunchtime rush orders. Will not be treating myself to lunch at Chipotle again :(
Chris Chambers
Mostly rude disgruntled employees. Don’t like your job? Quit and get a new one.
Used to like and go to this place a lot.
Learned to not like it.
Place is usually dirty and unkempt.
Where’s the manager? I took the last fork.
The GM need to be held responsible too.
I’ll try the wrong that just opened down the street. Fingers crossed. Free hair and queso there so they say.
Atmosphere: 2
Food: 4
Service: 1
Patrick Benecke
I’m not sure about the service or the atmosphere but the food I received was terrible quality and just salty slop. Seriously, look at the score of this place. It’s terrible.
i would give this 0 if i could, everybody that works here is mad rude and cant do their job, they don’t put out the pick up orders on time. they get an attitude with the customers for no reason like i work in food service and yeah its not the best but i still do my job and leave my bullshit at home. and also just as a human being I am kind to strangers like you should have been raised to anyways. y’all need to hire new people fr or get some new training bc there is no reason for this ever to be happening
Atmosphere: 1
Food: 1
Service: 1
Vishnu Chetluru
Absolutely unhappy/rude bunch of employees. Pathetic service.
Atmosphere: 1
Service: 1
Abigail Small
Not sure why this location is a 2.7? We’ve been to this location numerous time and it’s always been a good experience. The food is always great and the staff are always pleasant. We’ll be back!
Atmosphere: 5
Food: 5
Service: 5
Jason Moore
This Chipotle is... Disappointing at best. I have ordered here numerous times and have found myself crushingly disappointed in the quality every time. I don't know why I keep going, I suppose in hopes that it will get better, but it never seems to. The employees, they seem disinterested at best and upset by your presence at worst. When you walk in, even if the store is empty, they all roll their eyes and make you wait there until they finally find a sacrifice to go and talk to you. Look, I know you're working a minimum wage job, but have some professionalism, behaving like cranky toddlers any time someone steps into your store is ridiculous. If you're going to act like that, you might as well find a job where you don't have to interact with people. It's a shame that management doesn't correct behavior like this when it is so clearly an issue. The culture must be dreadful if so many of their employees are miserable. It's horrible having to interact with them, they barely acknowledge you and basically throw your food at you to try and get you out as quick as possible. If you have any questions or need help with something, you get heavy sighs and aggressive responses. I wish I could pinpoint one person, but this issue truly is the entire store. That's not even getting into the food. The portion sizes are a complete and utter joke. They barely fill up a bowl when you order the burrito bowl. It costs too much to shortchange customers like that! I know this is a problem at a lot of different Chipotle's, but it seems like it has been especially bad at this one. If everything is an upcharge, at least ensure I am getting the proper amount of everything. I also have to wonder how fresh everything is. The last time my wife and I visited, we both ended up getting some pretty nasty food poisoning. Considering Chipotle was the last thing we ate, we have to assume that it was caused by them. Maybe double check your ingredients and make sure everyone is washing their hands. The lobby is also a joke. The tables always seem dirty and they barely have enough space for anyone to sit down and enjoy a meal with their family. It's very awkward and makes it far easier just to take it home and hope it's not cold by then. I've been to other locations around here and they've been exceedingly better. The employees are friendlier and the portion sizes are much much more reasonable. I think I'll stick with the other locations, clearly this one needs some work. Maybe hire some more people, or maybe a change up in management is needed.
Atmosphere: 1
Food: 2
Service: 1
Gary Rossi
Usually don't post negative reviews but was standing at the order point for 11 minutes just to be ignored by the 5 employees that were working at the time. One was busy making rice and the other 4 were over in the drive thru section. About 245pm on. Sunday.
How hard is it to cook rice!?
Atmosphere: 1
Food: 1
Service: 1
Employees were polite and helpful with food ordering and even bathroom service.
Atmosphere: 5
Food: 5
Service: 5
Not exaggerating, WORST CHIPOTLE I EVER BEEN TO. Never coming to this location ever again. They desperately need to have a secret corporate audit or something to get it together.
Came in 1/13 when chipotle was offering free double Protien when you order on the app. Wasn’t given. The steak was cold, and was way overly salted to the max. The person checking out, he was on his phone. The staff was talking loud enough to where you can hear their co conversations. Music was unnecessarily loud.
Atmosphere: 1
Food: 1
Service: 1
Went here all the time. Quality fell off drastically! Idk what happened to this restaurant. Use to be good, food cold, no sour cream or hot sauce by 6pm on a Monday, how?
Go anywhere else but here.
Atmosphere: 2
Food: 1
Service: 3
This is hands down the worst Chipotle and restaurants I've ever been to. Twice I've been here, twice they were out of Pico de gallo, sour cream, corn and more. They look at you and mumble 'we out of that'.
Go get more then, no way you have no more in the back, lazy as all hell. Won't ever be back here again. Get some staff that will speak to the customers and be ready to help them out. Every here looks like they are about to jump off a bridge.
Building also has food scraps all over because staff doesn't clean up. Fix your store. Wish I could give 0 stars. Way to expensive for this sort of behavior and poor food.
*edit: got hone and fou d they never put beans on my food. Worst service ever.
Atmosphere: 1
Food: 1
Service: 1
We have yet to have a bad meal at any Chipotle location we’ve visited. Speaks for their consistency.
Being a “you choose the fixings” style makes it easy to customize for those in your group.
We’ve tried all the various offerings and liked all. Those in our family needing to eat gluten free find this a safe and dependable place to go.
More than adequate portion and decent value puts us in the repeat category!
Atmosphere: 4
Food: 5
Service: 5
They got of bunch of people with a bad attitudes making the food, skimping out on the meat and their soda machine doesn’t work.
Atmosphere: 1
Food: 1
Service: 1
For once I said I would treat myself to lunch (a kids build-your-own meal). I schedule pick up for 12:30. It is currently 12:50. I am simply writing this out or boredom and in hopes they can increasing staffing here so it’s not 3 people trying to fulfill the lunchtime rush orders. Will not be treating myself to lunch at Chipotle again :(
Mostly rude disgruntled employees. Don’t like your job? Quit and get a new one.
Used to like and go to this place a lot.
Learned to not like it.
Place is usually dirty and unkempt.
Where’s the manager? I took the last fork.
The GM need to be held responsible too.
I’ll try the wrong that just opened down the street. Fingers crossed. Free hair and queso there so they say.
Atmosphere: 2
Food: 4
Service: 1
I’m not sure about the service or the atmosphere but the food I received was terrible quality and just salty slop. Seriously, look at the score of this place. It’s terrible.
Food: 1
Restaurantji Recommends
i would give this 0 if i could, everybody that works here is mad rude and cant do their job, they don’t put out the pick up orders on time. they get an attitude with the customers for no reason like i work in food service and yeah its not the best but i still do my job and leave my bullshit at home. and also just as a human being I am kind to strangers like you should have been raised to anyways. y’all need to hire new people fr or get some new training bc there is no reason for this ever to be happening
Atmosphere: 1
Food: 1
Service: 1
Absolutely unhappy/rude bunch of employees. Pathetic service.
Atmosphere: 1
Service: 1
Not sure why this location is a 2.7? We’ve been to this location numerous time and it’s always been a good experience. The food is always great and the staff are always pleasant. We’ll be back!
Atmosphere: 5
Food: 5
Service: 5
This Chipotle is... Disappointing at best. I have ordered here numerous times and have found myself crushingly disappointed in the quality every time. I don't know why I keep going, I suppose in hopes that it will get better, but it never seems to.
The employees, they seem disinterested at best and upset by your presence at worst. When you walk in, even if the store is empty, they all roll their eyes and make you wait there until they finally find a sacrifice to go and talk to you. Look, I know you're working a minimum wage job, but have some professionalism, behaving like cranky toddlers any time someone steps into your store is ridiculous. If you're going to act like that, you might as well find a job where you don't have to interact with people. It's a shame that management doesn't correct behavior like this when it is so clearly an issue. The culture must be dreadful if so many of their employees are miserable. It's horrible having to interact with them, they barely acknowledge you and basically throw your food at you to try and get you out as quick as possible. If you have any questions or need help with something, you get heavy sighs and aggressive responses. I wish I could pinpoint one person, but this issue truly is the entire store.
That's not even getting into the food. The portion sizes are a complete and utter joke. They barely fill up a bowl when you order the burrito bowl. It costs too much to shortchange customers like that! I know this is a problem at a lot of different Chipotle's, but it seems like it has been especially bad at this one. If everything is an upcharge, at least ensure I am getting the proper amount of everything. I also have to wonder how fresh everything is. The last time my wife and I visited, we both ended up getting some pretty nasty food poisoning. Considering Chipotle was the last thing we ate, we have to assume that it was caused by them. Maybe double check your ingredients and make sure everyone is washing their hands.
The lobby is also a joke. The tables always seem dirty and they barely have enough space for anyone to sit down and enjoy a meal with their family. It's very awkward and makes it far easier just to take it home and hope it's not cold by then.
I've been to other locations around here and they've been exceedingly better. The employees are friendlier and the portion sizes are much much more reasonable. I think I'll stick with the other locations, clearly this one needs some work. Maybe hire some more people, or maybe a change up in management is needed.
Atmosphere: 1
Food: 2
Service: 1
Usually don't post negative reviews but was standing at the order point for 11 minutes just to be ignored by the 5 employees that were working at the time. One was busy making rice and the other 4 were over in the drive thru section. About 245pm on. Sunday.
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