Edited to respond to owner: I think it is excellent you sold out on your last day and I completely understand that aspect. But ma’am, if you were closed, why were we able to open the door when we first arrived? You WERE open and your store was full of people. Why wasn’t it mentioned to us that you were closed and that we would need to take it to go? If I knew you would take away the restroom, lights, and trashcans - I would have gone to McDonald’s. If I knew you were going to not care for your guests, we would have left. And if you were not open at 8:00pm, please update your hours listed online as it reflects 9:00pm closing time. If you’d like a time stamped photo - I will share it was not 9pm. We walked in around 8, you said you didn’t have ice cream but had snow cones, we stepped outside to discuss and then when my father in law went to open the door not 2 minutes later, the door was locked. So we ordered from the window.
Treat your people better. How about next time try communicating that you’re closed? Apologize and say have a good night. NOT respond to them online and say you should’ve never come to the window…
If you want to be treated like you do not matter to the business you are supporting, this is your place! We have been here a few different times. We brought my in laws about 2 weeks ago when they were in town for a visit. This experience has made me not want to return.
When we arrived at 8 (business supposed to close at 9) we were told they ran out of ice cream but we could get snow cones. We were disappointed but ultimately decided to stay and order snow cones instead of finding somewhere else to get ice cream as we had already driven 15 mins to get here. I asked and another member of our group asked if they had all of the flavors. The lady said yes they had flavors. We ordered from the outside window as they locked the door to the inside right after we arrived. (They were supposed to be open another hour) As we were waiting for our orders, she yelled out the window that they didn’t have 4 of the flavors we wanted so we had to get alternates. She came out and took the trash cans inside before we got our orders so we had nowhere to put our trash. And since she locked the inside, we had nowhere to use the restroom. The real kicker is, we were sitting in their outdoor seating area and THEY TURNED ALL THE LIGHTS OUT ON US. It was pitch black and you couldn’t even see your snow cone. I will never return to a business that treats their customers this way. She had no issues taking our money before turning everything off on us. Ridiculous.
Tori Hopple
Fun and Friendly time to be had. Food and Atmosphere is very good.
Atmosphere: 5
Food: 5
Service: 5
Cynthia Thomasson
Great little ice cream spot in Bainbridge , PA. Super delicious ice cream, sundaes and banana splits. Dog friendly too!
Atmosphere: 5
Food: 5
Service: 5
Cheri Manz
Great place for ice cream!! Huge portions, great flavor!
Atmosphere: 5
Food: 5
Service: 5
Kaeden Belmont
Great community. Great prices.
Chip Benedict
The biggest portions! So generous! Wonderful staff!
What a special ice cream shop! Perfectly placed by the bike trail! We will be back maybe every weekend!
Atmosphere: 5
Food: 5
Service: 5
Franklin Morder
Very friendly staff and a warm environment. The food was great. Will visit many more times.
Atmosphere: 5
Food: 5
Service: 5
Kay Moyer
Love Gigi & her Business. Best Ever.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Bar, Sundaes, Fries, Bainbridge Banana Split
Shane Powers
Baked bean were good coleslaw was good even with the raisin in it. The beef brisket sandwich wasn't the best.
The best place to get food and ice cream for the best prices on the east coast.... ps cappuccino crunch is a must try if you haven't already...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Bar, Sliders and Frys, Pulled Pork, Cheeseburger, Hot Fudge Sundae, Beef Brisket
Tim Allen
Gigis is the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Bar, Sundaes, Fries
Penn Frede
Food was delicious. Birch beer?? I asked my siblings to describe their food in 2 words: "Upside down" "Tastes great" "Yeah itdoes" "Quite decent" "Very chiplike" "Not bad" Large variety of options. I got a burger with a giant onion ring?? They chips taste original. And Donald trump was serving us salt and pepper!????
Also...WHAT is this ice cream serving??!!
Kyle Zi
This is a great hole in the wall. They have great food and great ice cream. The atmosphere is perfect. It's like going back in time to an old ice cream bar/ restaurant
Edited to respond to owner: I think it is excellent you sold out on your last day and I completely understand that aspect. But ma’am, if you were closed, why were we able to open the door when we first arrived? You WERE open and your store was full of people. Why wasn’t it mentioned to us that you were closed and that we would need to take it to go? If I knew you would take away the restroom, lights, and trashcans - I would have gone to McDonald’s. If I knew you were going to not care for your guests, we would have left. And if you were not open at 8:00pm, please update your hours listed online as it reflects 9:00pm closing time. If you’d like a time stamped photo - I will share it was not 9pm. We walked in around 8, you said you didn’t have ice cream but had snow cones, we stepped outside to discuss and then when my father in law went to open the door not 2 minutes later, the door was locked. So we ordered from the window.
Treat your people better. How about next time try communicating that you’re closed? Apologize and say have a good night. NOT respond to them online and say you should’ve never come to the window…
If you want to be treated like you do not matter to the business you are supporting, this is your place! We have been here a few different times. We brought my in laws about 2 weeks ago when they were in town for a visit. This experience has made me not want to return.
When we arrived at 8 (business supposed to close at 9) we were told they ran out of ice cream but we could get snow cones. We were disappointed but ultimately decided to stay and order snow cones instead of finding somewhere else to get ice cream as we had already driven 15 mins to get here. I asked and another member of our group asked if they had all of the flavors. The lady said yes they had flavors. We ordered from the outside window as they locked the door to the inside right after we arrived. (They were supposed to be open another hour) As we were waiting for our orders, she yelled out the window that they didn’t have 4 of the flavors we wanted so we had to get alternates. She came out and took the trash cans inside before we got our orders so we had nowhere to put our trash. And since she locked the inside, we had nowhere to use the restroom. The real kicker is, we were sitting in their outdoor seating area and THEY TURNED ALL THE LIGHTS OUT ON US. It was pitch black and you couldn’t even see your snow cone. I will never return to a business that treats their customers this way. She had no issues taking our money before turning everything off on us. Ridiculous.
Fun and Friendly time to be had. Food and Atmosphere is very good.
Atmosphere: 5
Food: 5
Service: 5
Great little ice cream spot in Bainbridge , PA. Super delicious ice cream, sundaes and banana splits. Dog friendly too!
Atmosphere: 5
Food: 5
Service: 5
Great place for ice cream!! Huge portions, great flavor!
Atmosphere: 5
Food: 5
Service: 5
Great community. Great prices.
The biggest portions! So generous! Wonderful staff!
What a special ice cream shop! Perfectly placed by the bike trail! We will be back maybe every weekend!
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff and a warm environment. The food was great. Will visit many more times.
Atmosphere: 5
Food: 5
Service: 5
Love Gigi & her Business. Best Ever.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Bar, Sundaes, Fries, Bainbridge Banana Split
Baked bean were good coleslaw was good even with the raisin in it. The beef brisket sandwich wasn't the best.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Beef Brisket
Ice-cream was just okay.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Ice Cream Bar
Restaurantji Recommends
Adorable! Loved the food, ice cream and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Bar
The best place to get food and ice cream for the best prices on the east coast.... ps cappuccino crunch is a must try if you haven't already...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Bar, Sliders and Frys, Pulled Pork, Cheeseburger, Hot Fudge Sundae, Beef Brisket
Gigis is the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Bar, Sundaes, Fries
Food was delicious. Birch beer?? I asked my siblings to describe their food in 2 words:
"Upside down"
"Tastes great"
"Yeah itdoes"
"Quite decent"
"Very chiplike"
"Not bad"
Large variety of options. I got a burger with a giant onion ring?? They chips taste original. And Donald trump was serving us salt and pepper!????
Also...WHAT is this ice cream serving??!!
This is a great hole in the wall. They have great food and great ice cream. The atmosphere is perfect. It's like going back in time to an old ice cream bar/ restaurant
Atmosphere: 5
Food: 5
Service: 5
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