Insomnia Cookies

199 City Ave, Bala Cynwyd
(267) 297-2219

Recent Reviews

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Steven Stein

very quiet

Ivy Donaldson

Out of all of the insomnia stores, the cookies at this location are way smaller! Same extremely high price but too small. Make your cookies bigger like the other locations!

Aye Tine

I Don’t Remember What I Ordered. I Know It Was Delicious.

Kailey Labovitz

Isa was amazing and helped us out to get the perfect cookies! So helpful and kind to us! Will be coming back!

Leah Smith

The service here is incompetent. Insane wait times for simple deserts. It’s always under staffed. The communication is absolutely terrible. The store front is left unmanned while the employee(s) do only god know what.

I waited 30 minutes for 6 cookies. Left and came back and cookies still weren’t ready. This is the only one in the chain I’ve experienced this horrible service at. Why even be open if this is the service you’re giving?

cortny gossett

Omg this review is for Issa he has awfully amazing & thurl for his customer service 👍🏾💓😂😂😂

India Horsey

I don’t usually write reviews but I had to, Isa was very nice! You guys definitely have a great employee, he helped me and my brother make a great choice with our snacks tonight, S/O to Isa for being so kind, great customer service!

Joshua Davis

These cookies are so yummy 😋

Brooklynn Swaringer

fast service

Ash Marcus

Ijanae was so polite! She definitely made my experience memorable and I’ll be returning soon!

Ke’Ajah Monae

This is my 4th time coming here. Every time I come they are always out of the special cookies that they promote. Even when they first open!! This is the only location where I have a problem every time.

Tanya Nicole

Great as always. Tried the new carrot cake stuffed cookie,it was super good just wish they were bigger.

Ben Ellis

fast service

Leah Sims

The cashier was very pleasant and eager to help. The cookies were hot and fresh.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chocolate Chunk, Oatmeal Chocolate Walnut

Alexandra Jean-Paul

I recently visited & the employee there, Isa was a PHENOMENAL help and provided great customer service!!! The seasonal cookie was sold out and Isa had helped recommend and suggest other alternatives. He was a great addition to my visit.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Confetti

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