LongHorn Steakhouse

555 City Ave, Bala Cynwyd
(610) 667-5060

Recent Reviews

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Brittany Corbett

Food took about a hour and a half, saw server once outside of bring food to the table, ignored multiple times when requesting refills by server and other staff , accidentally left credit card and got a $112 charge from a clothing brand I’ve never heard of. Steak was good tho would prolly get take out next time.

Atmosphere: 3

Food: 4

Service: 1

Karl Barnes

Too dark in the dining areas. The food was pretty good, not as good as it once was.

Atmosphere: 3

Food: 4

Service: 5

Lily columbus

Very disappointed with this LongHorn location. My daughter’s mac and cheese was clearly reused from another table ,dry, old, and looked partially eaten. When I told the staff, they did replace it, but honestly, the fact that this even happened is disgusting and a serious health concern. This completely ruined our experience. I won’t be coming back, and management needs to take food safety much more seriously.

Atmosphere: 1

Food: 1

Service: 2

Jaurice B

Food; scrumptiously delicious! Customer service is always awesome!!

Atmosphere: 5

Food: 5

Service: 5

Mrs.Custom Everything

Everything i ordered was good.

Atmosphere: 4

Food: 5

Service: 5

Shawn Kilgore

Bathrooms are net very clean but food is good.

Atmosphere: 4

Food: 4

Service: 5

Dr Kelley

I went to this, the City Ave location, and it was great! I had the salmon Caesar salad, and I absolutely loved it! It was fresh and delectable. And my server, Aiden (I think that was his name; handsome young man with locs), was the best! He was attentive, helpful and offered great suggestions! Also, Ayana was the hostess and she, too, was friendly with a warm and hospitable demeanor. I will continue to come again! Keep up the good work!

Atmosphere: 5

Food: 5

Service: 5

Jakeenia Palmer

Waitress was kind & friendly.

Atmosphere: 5

Food: 5

Service: 5

Karen Wisnia

Great tasting food. Nice prices for lunch. Super service.

Atmosphere: 5

Food: 5

Service: 5

William Hazlett

Steak improperly trimmed; silver skin still present. Asparagus undercooked, barely blanched and with no seasoning. The serving of shrimp was more in quantity than the mashed potatoes.
Sat at the bar and every customer was having to swat gnats/fruit flies the entire time. The odor from behind the bar was that of mildew/mold. Had I not gotten an old fashion as my drink the odor would’ve ran me out quickly.

Atmosphere: 1

Food: 2

Service: 3

Mr. shirley

Love the T-bone steak.

Atmosphere: 4

Food: 4

Service: 4

Ashley Ross

Went to longhorn for a quick bite and drink with a friend. Reasonably priced, clean location and friendly staff. No bad remarks!

Atmosphere: 4

Food: 4

Service: 4

Dorothy Copeland

My husband wanted to go there he hasn't been to one in a while.

Atmosphere: 4

Food: 4

Service: 4

H Brinkley

My Daughters & decided to dine here for our weekly dine w/daughters date. We were not satisfied with our food or service. We placed an order for 2 steak dinners w/baked sweet potatoes and 1 entree w/parmesan crusted cheese chicken and a sweet potato along with appetizers. The appetizers were piping hot and tasty. After we received our appetizers our server brought the entrees to the table maybe 30 minutes later. Our entrees were lukewarm . Our steaks were burned & one was undercooked. The sweet potatoes were burned & had an abundance of cinnamon thrown on top. I despise returning food back to the kitchen however our meals were not edible. In fact I could not have eaten my food which was the burned steak & sweet potato loaded with cinnamon. I asked the server if I could not only return my entree but select another one. My daughters opted to have their entrees heated. I asked for the Parmesan crusted chicken with a baked potato. The server returned 20 minutes later with my daughters’ entree. Neither one wanted their meals at this point and asked for to go containers. Once my meal was brought to the table my food was not only warm but the baked potato was rotten (black on the inside ) Disappointed we asked the server for our check and discussed with her that our food was mediocre, not what we’d expected and we no longer wanted to order anything else. The server, annoyed brought us the check which we noticed both of my entrees were on the bill. She stated she had a talk with the manager who forgot to remove my initial entree. Nonetheless we paid our bill. Despite poor customer service and the lackluster quality of food we still proceeded to tip our server until I heard her complaining about me and my daughters. The nerve of her! we normally tip 18 - 20 percent. She received $10 which was still too much considering her service was below mid. If ever we decide to dine at this location again I will not patronize this establishment unless Cam is our server!

Atmosphere: 2

Food: 1

Service: 2

Terrence Brown

Long wait food wasn't to my liking

Atmosphere: 2

Food: 2

Service: 3

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