Starbucks
138 Montgomery Ave, Bala Cynwyd
(610) 617-9386
Recent Reviews
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Dietary restrictions: I am getting less and less satisfied with corporate decisions lately. First, I can't have caffeine now because I am too anxious. So I can't get decaf coffee and I have to pay a lot extra for decaf espresso. About double.
Now I have started using more vegan options, and you are charging 70 cents extra for oat milk. A cup of coffee should not be six dollars.
I feel like I am being victimized for my healthy choices. Lately I try to avoid buying drinks at Starbucks and just make my own. I would be buying coffees many times per week if they were a comparable price to regular coffee.
Please do better!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish, Decaf Sumatra, Pike Place Roast, Pumpkin & Pepita Loaf
Tonight I stop in 10 minutes before closing on sept 9. There was a male and female working, as soon as I walked in the male visibly showed how annoyed he was that I walked in 10 minutes before closing. The female who was working was extremely polite and welcoming.
As I waited for my order to be done the male was complaining about his job and upcoming shifts he has (as he was making my drinks). When my order was complete, I realized he made the wrong drink, I ordered a cookie crumble frap but he made a caramel frap. (I told them I wouldn't mind the caramel frap but the drink was not for me)
The female working had no issue re making the correct drink. The male immediately started sighing very loud and slamming things down on the counter. The behavior was so childish that I just shook my head n laughed. 3 month ago a review very similar to mine was posted.. obviously nothing has been done.
The female working tonight 100% deserves a raise & 5 stars for putting up with that her whole shift.
Atmosphere: 1
great night staff. good music.
Atmosphere: 5
Food: 4
Service: 5
We came in 15 mins to closing and immediately stated to the cashier we tried to place the order online to make it easier on them and immediately was hit with a nasty attitude and eye roll "yeah we close in 15 mins" with an added hand movement to speed up. Our order was simple. We wanted 3 venti vanilla bean frapps. The guys name was Daymore he was very rude. He kept sighing heavily while talking to us and while making our drinks. He turned around and slammed down a container in front of us then kept making our drinks. Gave us our drinks then moved the container to another counter angrily. He needs to learn if you close in 15 mins that means you are still open. You are not closed. Very childish the way you were acting at this big age to the point where we had to laugh a little because it looked so ridiculous.
Atmosphere: 1
Service: 1
Cappuccino is very good
Atmosphere: 5
Food: 5
Service: 5
Great cup of coffee! It’s a nice place to sit with a friend.
Atmosphere: 5
Food: 5
Service: 5
This location could use new management. If there are three complaints in one afternoon about the music choice and volume, perhaps listening to your customers and changing the station would be wise instead of responding with condescension and apathy. Unless the goal of Starbucks is to create an atmosphere in which people do not want to remain.. Very unfortunate to see this location degrade so much over the years.
Atmosphere: 1
Service: 1
The staff are wonderful here!
Atmosphere: 5
Food: 5
Service: 5
Cozy dine-in atmosphere. Great location. Very friendly and courteous staff.
Atmosphere: 5
Food: 4
Service: 5
Perfectly nice Starbucks on the Main Line, no surprises.
Atmosphere: 5
Food: 3
Service: 4
Restaurantji Recommends
The staff were so friendly and welcoming
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
The Starbucks stands out as a fantastic spot, offering excellent service, top-notch coffee, and a pleasant ambiance. The staff consistently delivers exceptional service, making each visit enjoyable. The quality of the coffee is reliably great, and the overall environment provides a comfortable and inviting space for relaxation or work. This location is a gem for those seeking a delightful coffee experience in a welcoming setting."
Atmosphere: 5
Food: 5
Service: 5
This is a really nice starbucks! They even had one of the associates walking around handing out free samples!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish, Chai Crème Frappuccino
The Starbucks stands out as a fantastic spot, offering excellent service, top-notch coffee, and a pleasant ambiance. The staff consistently delivers exceptional service, making each visit enjoyable. The quality of the coffee is reliably great, and the overall environment provides a comfortable and inviting space for relaxation or work. This location is a gem for those seeking a delightful coffee experience in a welcoming setting."
Atmosphere: 5
Food: 5
Service: 5
The Starbucks stands out as a fantastic spot, offering excellent service, top-notch coffee, and a pleasant ambiance. The staff consistently delivers exceptional service, making each visit enjoyable. The quality of the coffee is reliably great, and the overall environment provides a comfortable and inviting space for relaxation or work. This location is a gem for those seeking a delightful coffee experience in a welcoming setting."
Atmosphere: 5
Food: 5
Service: 5
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