It's a really tiny place. I have been here twice once at lunchtime and dined in and the other time was a pick up. Only got the penne vodka both times, very delicious sauce and it comes with salad and bread. When we dined in the owner I believe came out and gave us free garlic knots! For take out they have an easy online system that was an option when you called. I would love to try other dishes from there. š
Atmosphere: 4
Food: 5
Service: 5
Tom Carpency
Great Pizza, Wings and Subs!
Atmosphere: 5
Food: 5
Service: 5
Martha Klein
Very kind staff and very yummy pizza, tastes super fresh and authentic. The owner was very sweet to my kids and gave them Yoo-hoos and gave us extra pizza to try. You can literally smell the delicious pizza cooking from a block away. Highly recommend Bella Pizza, we will be back.
Atmosphere: 5
Food: 5
Service: 5
Barbie Renna
The best pizza Iāve had in the Valley. The NICEST service ever. Crust is perfect, nice and thin with a slight sweetness . Sauce is thin and more acidic as it should be, and the amount of cheese is perfect. I cannot find any fault here. Worth the trip from anywhere. And the sizes are HUGE, so a great value for the money.
Atmosphere: 5
Food: 5
Service: 5
Tahasia Jones
I usually never go the extent to leave a review & Iām very understanding and have worked in the food industry for years so I understand sometimes things happen, and mistakes happen BUT I genuinely had a HORRIBLE experience with this restaurant. I placed an order through uber eats for 2 Jaun Carlos burgers. They had a deal/promo through Uber eats (buy one, get free) for this specific burger. My order total originally came out to $16.44 ($10.95 for the burger and free burger, $3.49 in fees, I have Uber one so I pay less fees & a $2 tip) I did add in the notes no lettuce, tomato, onion & no mayo or ketchup on BOTH. That was the only request I made, I did not ask them to add or substitute anything! (Basically asking for a burger with just Bacon, cheese and the fried egg on top)
After about 5 minutes after placing my order I was notified there was a price adjustment and my total would now be $22.01. After looking at my receipt breakdown they charged me $5 for my special request. I requested them to take off lettuce, tomato ketchup, mayo and onion. So I called them the restaurant and asked them about the charge and they said āUber was the one who did thatā and they would call them. (I used to work in a pizzeria as well and I know that the restaurant went in there to that price adjustment. speaking from experience)
My order was placed at 5:55 pm and I did not receive the order until 7:47 pm. The estimated time for delivery on Uber eats was 6:35-7:10 and this order was being delivered by Bella Restaurant NOT uber eats.
When I received my food, it was not even warm anymore, and there was ketchup & mayo on both burgers. Specifically what I asked not to be put on. They charged me five dollars to take the stuff off, which makes no sense, but then continues to put two things that I asked to not be on the burgers! Extremely frustrating.
So I ended up calling back to let them know that it took really long for delivery, that I specifically asked for no ketchup, no mayo, & both of the burgers had ketchup & mayo. He said sorry but did not seem genuine, did not offer to send out another order or change the price adjustment, I also asked if he called Uber and he said that they would refund me. And weāre pretty much rushing me off the phone. (Not true)
After speaking with Uber, no I did not get refunded the price adjustment and I couldnāt get refunded for it because the restaurant made that price adjustment their selves! Thankfully, Uber Eats did refund me the five dollars for them messing up my order. But Iām here writing this review because I would hate for somebody else to go through this especially since the people I bought the burgers for did not eat the burgers due to the ketchup and mayo.
Food: 1
Service: 1
W
In my opinion, Bella makes the best Pizza around. And, their Stromboli, I think is definitely the best around.
Atmosphere: 5
Food: 5
Service: 5
Silvia Danial
Great food I really enjoyed it, very fresh. The customer service was amazing and the environment was welcoming. Definitely recommend. I will come back for sure.
Always great on time for delivery very helpful with descriptions of food great prices and quality ??
Atmosphere: 5
Food: 5
Service: 5
Cindy Yearwood
Terrible Experience at Bella Pizza in Bethlehem. My family and I used Bella Pizza for years. I learned recently they have changed management and it is the worst.
I placed my order and went to pick it up. Upon arrival the young man said it will be another 20 minutes. I went back to my car and sat with the car facing the establishment looking at the bathroom.
I saw three workers including the new manager all went into the bathroom with the door open and not one of them washed their hands on their way out.
Their was dough balls on the countertop, to my surprise the one guy who went into the bathroom and not wash his hands was handing the dough. It then went into metal pans and placed on the floor. Yes the floor.
I gave the card for my order, the young guy said it did not go through. The owner then came over and ran my card two more times before handing the card back to me. Upon getting home we opened up the containers and two orders were missing fries. I called them right away to let them know, they then sent someone to bring it to my home.
Next day I checked my bank and was charged three times for my meal. I called Bella, no one picked up. I called on my husband phone who's number is very similar to mine no one picked up. I then used my sons phone and got someone who assured me to come in the next day and they would take care of it. (A death in the family) Yeah!
The next day I went in, I told the new owner my card was charged three times. He automatically went into defense telling me that's impossible that my card was charged three times. I then showed it to him on my phone, to which he said, " just call the bank they will give you back your money."
As the owner it would have been nice if his approach could have been professional. I called the back at that time, I was told I have to go through the fraud dept etc. The point is this could have been avoided and handled differently as a business. Bella Pizza is a business and any business needs the support from the community to be a success.
I will NEVER give them my business and I will be sure to tell all my family and friends who patronized them over the years to not do so again.
Atmosphere: 1
Food: 3
Service: 1
Jace M
I placed an order online and received confirmation order was accepted. After an hour with no delivery or communication, I tried calling three times with no answer. Fortunately I was able to cancel my order and get my money back.
Took DD order and hasn't showed up in 2 hours. No one answers their phone when you try to call.
Rubberduck4106
Absolutely LOVE this place! Owner is super nice & supports local H.S. fund raisers. Food is VERY tasty & not outrageously priced. Menu options are huge. Please patronize this local pizza joint! They're awesome.
Atmosphere: 4
Food: 5
Service: 5
Ken Parks
Delicious pizzas, very friendly delivery driver, and friendly managers. 10/10 this is our new pizza spot!
Atmosphere: 5
Food: 5
Service: 5
Michael Parkes
Food was bad, they put way too much much cheese on the pizza and not enough sauce. Dough was barely cooked, service was horrible we had to use napkins as plates. All around bad experience
Atmosphere: 2
Food: 1
Service: 1
Michael Thompson
Great food! Great atmosphere! Excellent place to order!!
It's a really tiny place. I have been here twice once at lunchtime and dined in and the other time was a pick up. Only got the penne vodka both times, very delicious sauce and it comes with salad and bread. When we dined in the owner I believe came out and gave us free garlic knots! For take out they have an easy online system that was an option when you called. I would love to try other dishes from there. š
Atmosphere: 4
Food: 5
Service: 5
Great Pizza, Wings and Subs!
Atmosphere: 5
Food: 5
Service: 5
Very kind staff and very yummy pizza, tastes super fresh and authentic. The owner was very sweet to my kids and gave them Yoo-hoos and gave us extra pizza to try. You can literally smell the delicious pizza cooking from a block away. Highly recommend Bella Pizza, we will be back.
Atmosphere: 5
Food: 5
Service: 5
The best pizza Iāve had in the Valley. The NICEST service ever. Crust is perfect, nice and thin with a slight sweetness . Sauce is thin and more acidic as it should be, and the amount of cheese is perfect. I cannot find any fault here. Worth the trip from anywhere. And the sizes are HUGE, so a great value for the money.
Atmosphere: 5
Food: 5
Service: 5
I usually never go the extent to leave a review & Iām very understanding and have worked in the food industry for years so I understand sometimes things happen, and mistakes happen BUT I genuinely had a HORRIBLE experience with this restaurant.
I placed an order through uber eats for 2 Jaun Carlos burgers. They had a deal/promo through Uber eats (buy one, get free) for this specific burger.
My order total originally came out to $16.44 ($10.95 for the burger and free burger, $3.49 in fees, I have Uber one so I pay less fees & a $2 tip) I did add in the notes no lettuce, tomato, onion & no mayo or ketchup on BOTH. That was the only request I made, I did not ask them to add or substitute anything! (Basically asking for a burger with just Bacon, cheese and the fried egg on top)
After about 5 minutes after placing my order I was notified there was a price adjustment and my total would now be $22.01. After looking at my receipt breakdown they charged me $5 for my special request. I requested them to take off lettuce, tomato ketchup, mayo and onion. So I called them the restaurant and asked them about the charge and they said āUber was the one who did thatā and they would call them.
(I used to work in a pizzeria as well and I know that the restaurant went in there to that price adjustment. speaking from experience)
My order was placed at 5:55 pm and I did not receive the order until 7:47 pm. The estimated time for delivery on Uber eats was 6:35-7:10 and this order was being delivered by Bella Restaurant NOT uber eats.
When I received my food, it was not even warm anymore, and there was ketchup & mayo on both burgers. Specifically what I asked not to be put on. They charged me five dollars to take the stuff off, which makes no sense, but then continues to put two things that I asked to not be on the burgers! Extremely frustrating.
So I ended up calling back to let them know that it took really long for delivery, that I specifically asked for no ketchup, no mayo, & both of the burgers had ketchup & mayo.
He said sorry but did not seem genuine, did not offer to send out another order or change the price adjustment, I also asked if he called Uber and he said that they would refund me. And weāre pretty much rushing me off the phone. (Not true)
After speaking with Uber, no I did not get refunded the price adjustment and I couldnāt get refunded for it because the restaurant made that price adjustment their selves!
Thankfully, Uber Eats did refund me the five dollars for them messing up my order. But Iām here writing this review because I would hate for somebody else to go through this especially since the people I bought the burgers for did not eat the burgers due to the ketchup and mayo.
Food: 1
Service: 1
In my opinion, Bella makes the best Pizza around. And, their Stromboli, I think is definitely the best around.
Atmosphere: 5
Food: 5
Service: 5
Great food I really enjoyed it, very fresh. The customer service was amazing and the environment was welcoming. Definitely recommend. I will come back for sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Knots, Baked Penne Sicilian Pizza
Always great on time for delivery very helpful with descriptions of food great prices and quality ??
Atmosphere: 5
Food: 5
Service: 5
Terrible Experience at Bella Pizza in Bethlehem. My family and I used Bella Pizza for years. I learned recently they have changed management and it is the worst.
I placed my order and went to pick it up. Upon arrival the young man said it will be another 20 minutes. I went back to my car and sat with the car facing the establishment looking at the bathroom.
I saw three workers including the new manager all went into the bathroom with the door open and not one of them washed their hands on their way out.
Their was dough balls on the countertop, to my surprise the one guy who went into the bathroom and not wash his hands was handing the dough. It then went into metal pans and placed on the floor. Yes the floor.
I gave the card for my order, the young guy said it did not go through. The owner then came over and ran my card two more times before handing the card back to me. Upon getting home we opened up the containers and two orders were missing fries. I called them right away to let them know, they then sent someone to bring it to my home.
Next day I checked my bank and was charged three times for my meal. I called Bella, no one picked up. I called on my husband phone who's number is very similar to mine no one picked up. I then used my sons phone and got someone who assured me to come in the next day and they would take care of it. (A death in the family) Yeah!
The next day I went in, I told the new owner my card was charged three times. He automatically went into defense telling me that's impossible that my card was charged three times. I then showed it to him on my phone, to which he said, " just call the bank they will give you back your money."
As the owner it would have been nice if his approach could have been professional. I called the back at that time, I was told I have to go through the fraud dept etc. The point is this could have been avoided and handled differently as a business.
Bella Pizza is a business and any business needs the support from the community to be a success.
I will NEVER give them my business and I will be sure to tell all my family and friends who patronized them over the years to not do so again.
Atmosphere: 1
Food: 3
Service: 1
I placed an order online and received confirmation order was accepted. After an hour with no delivery or communication, I tried calling three times with no answer. Fortunately I was able to cancel my order and get my money back.
Restaurantji Recommends
Took DD order and hasn't showed up in 2 hours. No one answers their phone when you try to call.
Absolutely LOVE this place! Owner is super nice & supports local H.S. fund raisers. Food is VERY tasty & not outrageously priced. Menu options are huge.
Please patronize this local pizza joint! They're awesome.
Atmosphere: 4
Food: 5
Service: 5
Delicious pizzas, very friendly delivery driver, and friendly managers. 10/10 this is our new pizza spot!
Atmosphere: 5
Food: 5
Service: 5
Food was bad, they put way too much much cheese on the pizza and not enough sauce. Dough was barely cooked, service was horrible we had to use napkins as plates. All around bad experience
Atmosphere: 2
Food: 1
Service: 1
Great food! Great atmosphere! Excellent place to order!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Pizza
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