called placed an order got a number and a time drove all the way there wasted my gas an all for them to tell me they never got my phone call or ever spoke to me even after i showed them my phone log with a call to their store been coming here for years but this is trash service they need to get it together wasted my time and gas for nothing to ask if i wanna place an order now and wait half an hour for food i ordered an hour ago get it together.
Atmosphere: 1
Food: 1
Service: 1
Kathy Cruz
It is good. We have ordered cheesesteak and perogies for years. It’s been a few months since we’ve ordered, haven’t ordered since new ownership but it was always our fav for this meal. Today we decided to try the new and I hate to say it’s just not great. It’s good but not as good and not great. The bread, the meat, the cheese… not the same. And the perogies were blah- a little chewy. Service was nice for pickup. I will go again at some point because it’s mom and pop that we love to support but it used to be a 5 star and I’d give it a 4 now.
Atmosphere: 4
Food: 4
Service: 5
Colleen Miller
When I want a cheesesteak this is my go to place. Curly fries are delicious and staff is always upbeat and super friendly.
Atmosphere: 5
Food: 5
Service: 5
Todd Rushing
Food was hot, fresh and amazing! Staff was wonderful and service was fast and friendly! Will be back for sure!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Belly Filler
C Torr
Always friendly, affordable and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deli Delight Ham & Cheese
Sandy Casella
The last 2 times I visited Carl's, I was disappointed. The quality and quantity are diminishing. ? I hope the Bethlehem go-to is not totally going downhill. The presentation was a bit sloppy. However, the counter lady is always very friendly!
Hands-down, the best steak sandwich, here, or anywhere
Atmosphere: 5
Food: 5
Service: 5
ChasnChuck DidntSuck
So I was told so many times that this spot is THE spot to grab a cheesesteak. Naturally I had to make my way in and give it a shot. I loved the old time feel of the place and the old school style menu's and everything...this is usually a sign of really solid food to come. Unfortunately those two didn't equate here. Not bad, not what everyone said it was going to be.
Honestly this just ended up being similar to a pizza shop cheesesteak. The meat was alright but pretty dry, definitely could have used more cheese. The rolls were okay...reminded me of frozen amoroso rolls you get from a broadliner like US Foods. I think people partially love these because they're quite large and partially due to nostalgia from it being a spot they've eaten their whole lives.
Certainly wouldn't say it sucked, but it was only okay. I may give them another shot sometime, but it was slow the day I went and plenty of people working so I can't imagine a scenario where I go back and get one so much better.
The food is terrific. Have eaten there for years but customer service has declined. When Cindy was there it was more friendly. Although the same rude employee worked there when Cindy owned it, she seems to be more rude and condescending under current ownership. She's not customer friendly when speaking to customers, almost condescending when speaking. I even heard her ask twice to 2 different customers while paying if they plan to give a tip or give their change as a tip. Who asks that? I couldn't wait to get out of there.
Food: 5
Service: 1
Michael Schultz
Have been going here for 30+ years, through multiple owners. Love the food, but recently had a major "customer service" let down on 8/19. Just trying being to be honest. Definitely will go again, because really 30+ year fan. Just saying, 6 months into new ownership, I had hoped for better service.
Atmosphere: 4
Food: 5
Service: 2
Ivan Vias
Food was great. Service was great. And will be returning to try more of their delicious menu.
Dietary restrictions: My wife got a steak sandwich no cheese and no sauce. The sweet lady that was the cashier advised me that the sauce has no dairy as well. All sandwiches were clearly marked.
called placed an order got a number and a time drove all the way there wasted my gas an all for them to tell me they never got my phone call or ever spoke to me even after i showed them my phone log with a call to their store been coming here for years but this is trash service they need to get it together wasted my time and gas for nothing to ask if i wanna place an order now and wait half an hour for food i ordered an hour ago get it together.
Atmosphere: 1
Food: 1
Service: 1
It is good. We have ordered cheesesteak and perogies for years. It’s been a few months since we’ve ordered, haven’t ordered since new ownership but it was always our fav for this meal. Today we decided to try the new and I hate to say it’s just not great. It’s good but not as good and not great. The bread, the meat, the cheese… not the same. And the perogies were blah- a little chewy. Service was nice for pickup. I will go again at some point because it’s mom and pop that we love to support but it used to be a 5 star and I’d give it a 4 now.
Atmosphere: 4
Food: 4
Service: 5
When I want a cheesesteak this is my go to place. Curly fries are delicious and staff is always upbeat and super friendly.
Atmosphere: 5
Food: 5
Service: 5
Food was hot, fresh and amazing! Staff was wonderful and service was fast and friendly! Will be back for sure!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Belly Filler
Always friendly, affordable and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deli Delight Ham & Cheese
The last 2 times I visited Carl's, I was disappointed. The quality and quantity are diminishing. ? I hope the Bethlehem go-to is not totally going downhill. The presentation was a bit sloppy. However, the counter lady is always very friendly!
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Regular Cheesesteak, Curly Cheese Fries
Great food reasonable prices. Big menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna, Regular Cheesesteak
Good food. Everyone should try this place.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Regular Cheesesteak, Curly Cheese Fries
Hands-down, the best steak sandwich, here, or anywhere
Atmosphere: 5
Food: 5
Service: 5
So I was told so many times that this spot is THE spot to grab a cheesesteak. Naturally I had to make my way in and give it a shot. I loved the old time feel of the place and the old school style menu's and everything...this is usually a sign of really solid food to come. Unfortunately those two didn't equate here. Not bad, not what everyone said it was going to be.
Honestly this just ended up being similar to a pizza shop cheesesteak. The meat was alright but pretty dry, definitely could have used more cheese. The rolls were okay...reminded me of frozen amoroso rolls you get from a broadliner like US Foods. I think people partially love these because they're quite large and partially due to nostalgia from it being a spot they've eaten their whole lives.
Certainly wouldn't say it sucked, but it was only okay. I may give them another shot sometime, but it was slow the day I went and plenty of people working so I can't imagine a scenario where I go back and get one so much better.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Regular Cheesesteak
Restaurantji Recommends
The food is terrific. Have eaten there for years but customer service has declined. When Cindy was there it was more friendly. Although the same rude employee worked there when Cindy owned it, she seems to be more rude and condescending under current ownership. She's not customer friendly when speaking to customers, almost condescending when speaking. I even heard her ask twice to 2 different customers while paying if they plan to give a tip or give their change as a tip. Who asks that? I couldn't wait to get out of there.
Food: 5
Service: 1
Have been going here for 30+ years, through multiple owners. Love the food, but recently had a major "customer service" let down on 8/19. Just trying being to be honest. Definitely will go again, because really 30+ year fan. Just saying, 6 months into new ownership, I had hoped for better service.
Atmosphere: 4
Food: 5
Service: 2
Food was great. Service was great. And will be returning to try more of their delicious menu.
Dietary restrictions: My wife got a steak sandwich no cheese and no sauce. The sweet lady that was the cashier advised me that the sauce has no dairy as well. All sandwiches were clearly marked.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Cheesesteak, Belly Filler
Ordered a meatball parm sandwich. Got home to eat it and it’s a steak sandwich. Quality control needs to be worked on.
The heights give way more meat. Carl's Corner is okay.
Atmosphere: 5
Food: 2
Service: 5
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