I asked for the total price of my order WITH TIP on Tuesday night. The worker says..41.35$Then the next day I noticed my account said 46.35I called them, she said yes I remember it was only 41.35 CALL YOUR BANK(says the other employee)I say.. my bank did not do this. It’s coming up under China King, yours only”.. he says you have no receipt find receipt.I tell him I think she forgot to add the tip. Meaning she told me the price (and I told this to her too) before the tip, but she keeps on insisting that she included the tip.She says THREE times, no I did not. I said I think you forgot to include the tip. Just deliberately wouldn’t hear.He says,call the bank this happens all the time to my customers.After enough pushing he says. Ok I’ll call you back after he tries to “find the order”so I dug through the trash and found the receipt. I called him back and realized that she gave me the wrong price without the tip.(like I said the first time to her) I said there are 2 receipts on my bag stapled. One for 41.35 one for 46.35$The male says, two receipts we don’t have two receipts? I said you guys sent a stapled receipt to the Bag., you don’t know your receipts? He says one is NOT OURS.I told them that they lied about this and even when I first called she said the total was 41.35.everybody refused to apologize or say sorry, and then he told me that I should say sorry because I called without a receipt and I could be lying and hear wrong. The first thing they told me in the beginning was that it wasn’t the TIP!! Like 3 times!I said,”this isn’t even a big deal, I said all you had to do was just say sorry, and it would’ve been fine, and they completely refused.I have NEVER seen customer service so bad and I have never met Employees so prideful, and the lying was just to the point of excessiveness. Then I SHOWED them how to say , I’m sorry we must have messed up. They still wouldn’t say it.. I was like look I can say it! I’m sorry. Then he’s like well her English is not that good. I said that’s not the point. After a long time of going back-and-forth about trying to teach them proper customer service, and that I was in customer service for a long time he finally hung up and before he hung up, he said we’ve been in business for a long time I said I’m sorry, but I’m gonna have to leave a review about this. My concern is his statement in the beginning that this happens to customers all the time they’re not giving the right price out at the beginning and they have two receipts that they don’t even know that they stapled the bag with two different prices. There wasn’t anything legitimate that I know of there was just a lot of nonsense and saying that the tip isn’t theirs, and has nothing to do with their business.
dan teshima
Good place. been here a few times for takeout, no complaints.
Atmosphere: 4
Food: 5
Service: 5
Jim Artim
My go to for Chinese food, always tasty always on
Atmosphere: 3
Food: 5
Service: 5
J Tho
OMG ? So delicious, fast delivery, very hot and fresh. Every bite bon appetite ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subgum Wonton Soup
Junaluska M Hall
Best Asian takeout in the Valley. Not set up for eat in any longer but fast and correct orders every time.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Dumplings, Hunan Beef Special Combo, Spring Rolls, Subgum Wonton Soup, Chicken Fried Rice
Life with VonnahJ
Ordered bok choy 2 days ago.. called today and because they sound very busy they said they don’t have that meal. Horrible and unprofessional. Won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Ollie Juniper
I'm glad this family is able to keep this restaurant open with buffet 4 storefronts down. while the buffet is finding every opportunity to increase their prices China King is still more than affordable, and their food is really good. Ive never had an issue getting them to substitute or alter some if the dishes, if i want egg or extra spicy for instance. Definitely recommend if you're looking for a good chinese take out
The food was hot and tasty. Made the way I requested.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Spare Ribs
Ann Marie L.
Never disappointed in taste and quality of food. Our go to for Chinese. Online ordering always ready as promised.
Abigail Prichett
The food here is amazing!! Big portions, decent pricing and friendly service! thank you!
Carolyn Simmons
They need to ask other Chinese restaurants how to make the gravy for egg foo young. I'm from Brooklyn, NY and the gravy is light in color, a little thick and good. Theirs is dark brown like soy sauce and not very good. Chopsticks in Easton much better.
henry solano
Not too much to look at it, but the food was good, the portions were right for the price, and the people behind the counter were friendly and helpful...a good take out!
Soooooo good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Drop Soup
On time and good foodVegetarian options: Good
Food: 4
Service: 4
Recommended dishes: Boneless Spare Ribs
I asked for the total price of my order WITH TIP on Tuesday night. The worker says..41.35$Then the next day I noticed my account said 46.35I called them, she said yes I remember it was only 41.35 CALL YOUR BANK(says the other employee)I say.. my bank did not do this. It’s coming up under China King, yours only”.. he says you have no receipt find receipt.I tell him I think she forgot to add the tip. Meaning she told me the price (and I told this to her too) before the tip, but she keeps on insisting that she included the tip.She says THREE times, no I did not. I said I think you forgot to include the tip. Just deliberately wouldn’t hear.He says,call the bank this happens all the time to my customers.After enough pushing he says. Ok I’ll call you back after he tries to “find the order”so I dug through the trash and found the receipt. I called him back and realized that she gave me the wrong price without the tip.(like I said the first time to her) I said there are 2 receipts on my bag stapled. One for 41.35 one for 46.35$The male says, two receipts we don’t have two receipts? I said you guys sent a stapled receipt to the Bag., you don’t know your receipts? He says one is NOT OURS.I told them that they lied about this and even when I first called she said the total was 41.35.everybody refused to apologize or say sorry, and then he told me that I should say sorry because I called without a receipt and I could be lying and hear wrong. The first thing they told me in the beginning was that it wasn’t the TIP!! Like 3 times!I said,”this isn’t even a big deal, I said all you had to do was just say sorry, and it would’ve been fine, and they completely refused.I have NEVER seen customer service so bad and I have never met Employees so prideful, and the lying was just to the point of excessiveness. Then I SHOWED them how to say , I’m sorry we must have messed up. They still wouldn’t say it.. I was like look I can say it! I’m sorry. Then he’s like well her English is not that good. I said that’s not the point. After a long time of going back-and-forth about trying to teach them proper customer service, and that I was in customer service for a long time he finally hung up and before he hung up, he said we’ve been in business for a long time I said I’m sorry, but I’m gonna have to leave a review about this. My concern is his statement in the beginning that this happens to customers all the time they’re not giving the right price out at the beginning and they have two receipts that they don’t even know that they stapled the bag with two different prices. There wasn’t anything legitimate that I know of there was just a lot of nonsense and saying that the tip isn’t theirs, and has nothing to do with their business.
Good place. been here a few times for takeout, no complaints.
Atmosphere: 4
Food: 5
Service: 5
My go to for Chinese food, always tasty always on
Atmosphere: 3
Food: 5
Service: 5
OMG ? So delicious, fast delivery, very hot and fresh. Every bite bon appetite ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subgum Wonton Soup
Best Asian takeout in the Valley. Not set up for eat in any longer but fast and correct orders every time.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Dumplings, Hunan Beef Special Combo, Spring Rolls, Subgum Wonton Soup, Chicken Fried Rice
Ordered bok choy 2 days ago.. called today and because they sound very busy they said they don’t have that meal. Horrible and unprofessional. Won’t be back.
Atmosphere: 1
Food: 1
Service: 1
I'm glad this family is able to keep this restaurant open with buffet 4 storefronts down. while the buffet is finding every opportunity to increase their prices China King is still more than affordable, and their food is really good. Ive never had an issue getting them to substitute or alter some if the dishes, if i want egg or extra spicy for instance. Definitely recommend if you're looking for a good chinese take out
Good and flavorful lo mein
Restaurantji Recommends
The food was hot and tasty. Made the way I requested.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Spare Ribs
Never disappointed in taste and quality of food. Our go to for Chinese. Online ordering always ready as promised.
The food here is amazing!! Big portions, decent pricing and friendly service! thank you!
They need to ask other Chinese restaurants how to make the gravy for egg foo young. I'm from Brooklyn, NY and the gravy is light in color, a little thick and good. Theirs is dark brown like soy sauce and not very good. Chopsticks in Easton much better.
Not too much to look at it, but the food was good, the portions were right for the price, and the people behind the counter were friendly and helpful...a good take out!
Atmosphere: 1
Food: 5
Service: 5