Located in a casino so I did not want to stop. Not the atmosphere im looking for when on laptop
Sean Hurley
I should have looked at these atrocious reviews before purchasing a horrible $9.00 coffee. This place is the absolute worst. I received a half of a cup too. 6 people standing behind the counter, and it takes 10 minutes to get a coffee????Really???? Avoid at all costs. I'm furious that I even made a purchase at this establishment.
Atmosphere: 1
Food: 1
Service: 1
Eric P
They get it right every time and it’s always delicious!
Atmosphere: 5
Food: 5
Service: 5
Ahmed Marouf
Super cool Starbucks location inside Wind Creek Casino! The staff were really nice and welcoming. I tried their iced lavender oat latte—one of their seasonal drinks—and it was absolutely delicious. Not sure how long it’ll be available since it’s seasonal, but I’m so glad I got to try it!
Atmosphere: 5
Food: 5
Service: 5
Manuel Torres
Ordered a matcha with strawberry cold foam. The order was made with whip cream with no strawberry cold foam. When I brought it up to the barista’s attention she just offered to give me the cold foam on the side… when she should have just remade my drink… I had to scoop out the whip cream to create the drink that I initially wanted… plus I’m paying more than the regular price for the drink… you would think you can at least re-make my drink…
Erich Trinkle
Ordered a cappuccino which was ok. Should have been excellent for what they charge.I know different stores have different pricing, never looked at the menu but really $8.78 for a large cappuccino? Tourist attractions I guess, rip the customers good! Never again. $4.55 for a glazed donut I saw and other ridiculously priced items. Avoid this store!
Atmosphere: 3
Food: 2
Service: 2
Grant Davis
Worst coffee ever. Dude doesn’t know what a slow pour is. Just pours all the water over the coffee at the same time and doesn’t care
Atmosphere: 1
Food: 1
Service: 1
Norm D
Was there from out of town and bought a Strawberry Cheese and Chocolate croissant. Needless to say I wasted my money. They had no flavor and I threw them in the trash. To add insult to injury, I bought what looked like French Bread for $7.00 that I saw on display. I took one bite and spit it out. I was going to give it to the birds but I didn’t want to punish them. Save your money and look for a better place!
Atmosphere: 5
Food: 1
Service: 3
mww1950
we were staying at the Casino Hotel and came down for breakfast one morning. We all had the Croissant with egg, ham & cheese, it was a tasty and satisfying breakfast sandwich, we also had coffee, the coffee is drip brewed per cup, I usually drink mine black but had to add sugar and half 7 half to tone it down, otherwise it was a nice breakfast, the staff was pleasant and fairly quick.
The Etruscan
This place used to have incredibly authentic croissants. Now they have replaced their signature product with something that is only slightly better than the prepackaged ones you get at the handy markets and bodegas. Their croissants now have the depressing consistency of styrofoam. Flakiness is missing in action.
The cup size of Cappoccinos has now shrunk to half the size of what used to be served. The croissants used to be flaky and delicious, but now they are only slightly better than the mass-produced, prepackaged ones that you buy at the handy markets. They are self-contained industrial units which have the consistency and depressing uniformity of styrofoam.
zel13
We stayed after last being there during High a COVID- they have taken down all the plastic barrier and mask wearing is not really there.. it was crowded but not a folks were winning, guess they have to pay for the renovations they are doing…. Hope they are adding a nice pool area with swim up bar, would love for some other activity to do here.. we love the bar, but sad they took the cheese curds and mozzarella app away :( we ate at burgers and MISS the fish house but love the cotton candy margarita! We were able to check in early which was nice, had to call down for glasses for there were none on room.. pizza was terrible! Pass this late night snack… breakfast was a tad better- they struggle with breakfast- we are early risers and tried the stealstacks at 8am, was better then in previous years.. would love some a mini buffet at that time… beds are comfortable and they no longer offer robes or sanitizer in room- cutbacks again to fund their construction… nice for a night get away, unless they add a pool area, we would never do two nights, would head to mount airy.. hope they make some improvements and loosen the slots a bit- we will never progress on their rewards program, the ratio of giving points majorly needs to be addressed- a fun overnight, but a lot of improvements can be made..
144chuckw
Overall a good experience, however parking is not well marked. We had to park the car and walk in to find the valet parking attendant. Once located, everything went smoothly. It does appear the free parking is a bit of hike for most people. Check in went smoothly and our room was very clean, comfortable and quiet. The reunion facilities were in the midst of the event center which had major entertainment acts both nights of the reunion. It was a bit of a pain dealing with security to get to thereunion location. Other than that the food and bar were both very good.
carolynz_11
The good: The employees. Every last one I encountered was amazing. Freddy at the front desk. Frank in valet. The security staff. The casino employees. The Steelworks restaurant staff, and the catering staff of our event. No matter who I interacted with, they were pleasant and seemed more than willing to go out of their way to ensure our needs were met. The food in the restaurants was quite good, and there was plenty on your plate! Fridge in room. Walk-in shower and everything in the room was so VERY clean! The not-so-good: If you have any mobility issues and you couldn't secure a handicapped room, you could be in for a difficult time (though, please understand, it was no fault of the facility - they were 100% booked, and couldn't help me out). The toilets are VERY low - I had to go and buy an elevated toilet seat cushion in order to help my geriatric mom. The bed was low - as soon as she sat on it, she sank down. Fortunately, I had brought a portable bed rail, so that wasn't a huge problem. The chairs are low. It took three tries and her rollator to get her up (never sat in it again, LOL). The desk chair was OK, but without any armrests, we had to figure out ways for her to get up. Without a bench in the walk-in shower, I had to figure out a way for her to use it. If you don't mind getting the rollator wet, it works pretty well. The walls are pretty thin and not soundproofed all that well. 6+ screaming kids late at night about drive me nuts, and I had to call the front desk. Security came in short order and calmed things down. All in all, I would be happy to come back and visit, either with more mobile company, or if I could ensure a handicapped room.
TriciaG530
The check in was perfect. The room, bed, pillows … all great but the 6 am constant construction noise and 7 am drill or jackhammer made it impossible to sleep. Absolutely ruined the trip. When I mentioned the six am wake up the woman barely mumbled a sorry. I won’t ever book a stay there again, several other excellent options in the area
Located in a casino so I did not want to stop. Not the atmosphere im looking for when on laptop
I should have looked at these atrocious reviews before purchasing a horrible $9.00 coffee. This place is the absolute worst. I received a half of a cup too. 6 people standing behind the counter, and it takes 10 minutes to get a coffee????Really???? Avoid at all costs. I'm furious that I even made a purchase at this establishment.
Atmosphere: 1
Food: 1
Service: 1
They get it right every time and it’s always delicious!
Atmosphere: 5
Food: 5
Service: 5
Super cool Starbucks location inside Wind Creek Casino! The staff were really nice and welcoming. I tried their iced lavender oat latte—one of their seasonal drinks—and it was absolutely delicious. Not sure how long it’ll be available since it’s seasonal, but I’m so glad I got to try it!
Atmosphere: 5
Food: 5
Service: 5
Ordered a matcha with strawberry cold foam. The order was made with whip cream with no strawberry cold foam. When I brought it up to the barista’s attention she just offered to give me the cold foam on the side… when she should have just remade my drink… I had to scoop out the whip cream to create the drink that I initially wanted… plus I’m paying more than the regular price for the drink… you would think you can at least re-make my drink…
Ordered a cappuccino which was ok.
Should have been excellent for what they charge.I know different stores have different pricing, never looked at the menu but really $8.78 for a large cappuccino?
Tourist attractions I guess, rip the customers good!
Never again.
$4.55 for a glazed donut I saw and other ridiculously priced items.
Avoid this store!
Atmosphere: 3
Food: 2
Service: 2
Worst coffee ever. Dude doesn’t know what a slow pour is. Just pours all the water over the coffee at the same time and doesn’t care
Atmosphere: 1
Food: 1
Service: 1
Was there from out of town and bought a Strawberry Cheese and Chocolate croissant. Needless to say I wasted my money. They had no flavor and I threw them in the trash. To add insult to injury, I bought what looked like French Bread for $7.00 that I saw on display. I took one bite and spit it out. I was going to give it to the birds but I didn’t want to punish them. Save your money and look for a better place!
Atmosphere: 5
Food: 1
Service: 3
we were staying at the Casino Hotel and came down for breakfast one morning. We all had the Croissant with egg, ham & cheese, it was a tasty and satisfying breakfast sandwich, we also had coffee, the coffee is drip brewed per cup, I usually drink mine black but had to add sugar and half 7 half to tone it down, otherwise it was a nice breakfast, the staff was pleasant and fairly quick.
This place used to have incredibly authentic croissants. Now they have replaced their signature product with something that is only slightly better than the prepackaged ones you get at the handy markets and bodegas. Their croissants now have the depressing consistency of styrofoam. Flakiness is missing in action.
Restaurantji Recommends
The cup size of Cappoccinos has now shrunk to half the size of what used to be served. The croissants used to be flaky and delicious, but now they are only slightly better than the mass-produced, prepackaged ones that you buy at the handy markets. They are self-contained industrial units which have the consistency and depressing uniformity of styrofoam.
We stayed after last being there during High a COVID- they have taken down all the plastic barrier and mask wearing is not really there.. it was crowded but not a folks were winning, guess they have to pay for the renovations they are doing…. Hope they are adding a nice pool area with swim up bar, would love for some other activity to do here.. we love the bar, but sad they took the cheese curds and mozzarella app away :( we ate at burgers and MISS the fish house but love the cotton candy margarita! We were able to check in early which was nice, had to call down for glasses for there were none on room.. pizza was terrible! Pass this late night snack… breakfast was a tad better- they struggle with breakfast- we are early risers and tried the stealstacks at 8am, was better then in previous years.. would love some a mini buffet at that time… beds are comfortable and they no longer offer robes or sanitizer in room- cutbacks again to fund their construction… nice for a night get away, unless they add a pool area, we would never do two nights, would head to mount airy.. hope they make some improvements and loosen the slots a bit- we will never progress on their rewards program, the ratio of giving points majorly needs to be addressed- a fun overnight, but a lot of improvements can be made..
Overall a good experience, however parking is not well marked. We had to park the car and walk in to find the valet parking attendant. Once located, everything went smoothly. It does appear the free parking is a bit of hike for most people. Check in went smoothly and our room was very clean, comfortable and quiet. The reunion facilities were in the midst of the event center which had major entertainment acts both nights of the reunion. It was a bit of a pain dealing with security to get to thereunion location. Other than that the food and bar were both very good.
The good: The employees. Every last one I encountered was amazing. Freddy at the front desk. Frank in valet. The security staff. The casino employees. The Steelworks restaurant staff, and the catering staff of our event. No matter who I interacted with, they were pleasant and seemed more than willing to go out of their way to ensure our needs were met. The food in the restaurants was quite good, and there was plenty on your plate! Fridge in room. Walk-in shower and everything in the room was so VERY clean! The not-so-good: If you have any mobility issues and you couldn't secure a handicapped room, you could be in for a difficult time (though, please understand, it was no fault of the facility - they were 100% booked, and couldn't help me out). The toilets are VERY low - I had to go and buy an elevated toilet seat cushion in order to help my geriatric mom. The bed was low - as soon as she sat on it, she sank down. Fortunately, I had brought a portable bed rail, so that wasn't a huge problem. The chairs are low. It took three tries and her rollator to get her up (never sat in it again, LOL). The desk chair was OK, but without any armrests, we had to figure out ways for her to get up. Without a bench in the walk-in shower, I had to figure out a way for her to use it. If you don't mind getting the rollator wet, it works pretty well. The walls are pretty thin and not soundproofed all that well. 6+ screaming kids late at night about drive me nuts, and I had to call the front desk. Security came in short order and calmed things down. All in all, I would be happy to come back and visit, either with more mobile company, or if I could ensure a handicapped room.
The check in was perfect. The room, bed, pillows … all great but the 6 am constant construction noise and 7 am drill or jackhammer made it impossible to sleep. Absolutely ruined the trip. When I mentioned the six am wake up the woman barely mumbled a sorry. I won’t ever book a stay there again, several other excellent options in the area
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