we were staying at the Casino Hotel and came down for breakfast one morning. We all had the Croissant with egg, ham & cheese, it was a tasty and satisfying breakfast sandwich, we also had coffee, the coffee is drip brewed per cup, I usually drink mine black but had to add sugar and half 7 half to tone it down, otherwise it was a nice breakfast, the staff was pleasant and fairly quick.
Shane N.
Ordered a croissant. It was rock hard and went directly in the trash. It was days old. SCAM. AVOID.
The Etruscan
This place used to have incredibly authentic croissants. Now they have replaced their signature product with something that is only slightly better than the prepackaged ones you get at the handy markets and bodegas. Their croissants now have the depressing consistency of styrofoam. Flakiness is missing in action.
TheEtruscan
The cup size of Cappoccinos has now shrunk to half the size of what used to be served. The croissants used to be flaky and delicious, but now they are only slightly better than the mass-produced, prepackaged ones that you buy at the handy markets. They are self-contained industrial units which have the consistency and depressing uniformity of styrofoam.
Steven L.
Great food offset by high prices necessary at a casino. But, I liked it.The best thing was that they were OPEN ahead of their advertised 8AM time. After a night of gambling and consumption, I woke up early any way and headed toward the food court near the casino entrance. I figured I would just chill until one of them opened. Taa-daa, this place was open!Slow drip coffee was divine. I loved it.I ordered a croissant filled with egg, cheese and ham and it was delicious. Given the $13 bill for coffee and sandwich, the serving was on the average (small) size. At least the hotel comped me for $10 of it.The lady at the counter was very nice and helpful I had a good meal, went back to my room and went on about my business.
zel13
We stayed after last being there during High a COVID- they have taken down all the plastic barrier and mask wearing is not really there.. it was crowded but not a folks were winning, guess they have to pay for the renovations they are doing…. Hope they are adding a nice pool area with swim up bar, would love for some other activity to do here.. we love the bar, but sad they took the cheese curds and mozzarella app away :( we ate at burgers and MISS the fish house but love the cotton candy margarita! We were able to check in early which was nice, had to call down for glasses for there were none on room.. pizza was terrible! Pass this late night snack… breakfast was a tad better- they struggle with breakfast- we are early risers and tried the stealstacks at 8am, was better then in previous years.. would love some a mini buffet at that time… beds are comfortable and they no longer offer robes or sanitizer in room- cutbacks again to fund their construction… nice for a night get away, unless they add a pool area, we would never do two nights, would head to mount airy.. hope they make some improvements and loosen the slots a bit- we will never progress on their rewards program, the ratio of giving points majorly needs to be addressed- a fun overnight, but a lot of improvements can be made..
144chuckw
Overall a good experience, however parking is not well marked. We had to park the car and walk in to find the valet parking attendant. Once located, everything went smoothly. It does appear the free parking is a bit of hike for most people. Check in went smoothly and our room was very clean, comfortable and quiet. The reunion facilities were in the midst of the event center which had major entertainment acts both nights of the reunion. It was a bit of a pain dealing with security to get to thereunion location. Other than that the food and bar were both very good.
carolynz_11
The good: The employees. Every last one I encountered was amazing. Freddy at the front desk. Frank in valet. The security staff. The casino employees. The Steelworks restaurant staff, and the catering staff of our event. No matter who I interacted with, they were pleasant and seemed more than willing to go out of their way to ensure our needs were met. The food in the restaurants was quite good, and there was plenty on your plate! Fridge in room. Walk-in shower and everything in the room was so VERY clean! The not-so-good: If you have any mobility issues and you couldn't secure a handicapped room, you could be in for a difficult time (though, please understand, it was no fault of the facility - they were 100% booked, and couldn't help me out). The toilets are VERY low - I had to go and buy an elevated toilet seat cushion in order to help my geriatric mom. The bed was low - as soon as she sat on it, she sank down. Fortunately, I had brought a portable bed rail, so that wasn't a huge problem. The chairs are low. It took three tries and her rollator to get her up (never sat in it again, LOL). The desk chair was OK, but without any armrests, we had to figure out ways for her to get up. Without a bench in the walk-in shower, I had to figure out a way for her to use it. If you don't mind getting the rollator wet, it works pretty well. The walls are pretty thin and not soundproofed all that well. 6+ screaming kids late at night about drive me nuts, and I had to call the front desk. Security came in short order and calmed things down. All in all, I would be happy to come back and visit, either with more mobile company, or if I could ensure a handicapped room.
TriciaG530
The check in was perfect. The room, bed, pillows … all great but the 6 am constant construction noise and 7 am drill or jackhammer made it impossible to sleep. Absolutely ruined the trip. When I mentioned the six am wake up the woman barely mumbled a sorry. I won’t ever book a stay there again, several other excellent options in the area
DisappointGiftCert
Website & customer services still in the dark ages - technically speaking. We wanted to purchase a gift certificate for family living near the casino. We live over 2 hours away. Cannot be done from the website or over the phone. I have purchased gift certificates from small retailers from their website. Come on Wind Creek. Get with it. You've just lost some restaurant business.
in par with 2 star properties... like most things the surface with get you there but fake and plastic with low standard of professionalism PLEASE STAY AWAY... INEPT FRONT DESK AND STAFF probably hiring pickpockets and robbers from work re-release. CAVEAT EMPTOR
Connecticutguy
Stayed one night at Wind Creek while visiting Lehigh. The room was absolutely average. I didn’t expect anything fancy but there’s a couple hotels by the promenade shops that blow Wind Creek out of the water for this price point. The furniture in the room is bleh. The bed is average. The pillows sucked (way too soft). The room smelled like cigarettes. The bed had no blanket, just sheets. You need to keep the room key in the wall to operate lights or the hvac. Weird. I do not recommend this hotel.
920charliew
Now keep in mind we can stay anywhere ... some of our favorite places are budget (m)hotels ... This was simply odd ... it was like a mall with a casino and a hotel as anchors ... The casino looked like a movie set surrounded by very over-priced resturants ... They claim to have a $5 table but I could not find it ... I was 10 but most were 15 ... The hotel did not have the pool as advertised nor did they clean your room ( covid) ... they didn't even have HBO ... The room was nice but not $200.00 nice ... The staff however was excellent, friendly and very helpful ... This is your call ... if there is a next time, I'll stay at Candlewood and Drive to the casino ...
Artamy48
I do not understand why casinos do not open more tables and why they never open tables with a 10$ minimum anymore. With everything everyone has been through this past year, let us enjoy a game without losing all of our money right away! I just want to be able to play for more then 10 minutes without losing everything because the minimum is $25. Tables at 10 dollars would bring a bunch of people in. Like duh. Hello?? Especially if people are just learning to play. The more fun people have, the more money we would spend. Yes, I tip well when I get to play longer. So please do us all a favor. For the love of God, OPEN MORE $10 DOLLAR TABLES. OPEN A LOT OF THEM AND WE WILL COME.
Jimbo7369
Once again security does nothing about people spitting in trash cans, on the floor. I was there Sat. nigh saw one guy digging in trash can. 2 other others spit on the floor or in a trash can. I cant believe they let them do it. Don't they want to stay open?? This has been a problem for years here. But with COVID you think they would crack down on them. I don't understand. They bus people in from NY, the roam around not spending money. What am I missing? Clean team haha non existent anymore!!! I really like this casino, restaurants, and hotel, Iv been coming since the opened. BUT with whats going on with Covid, I'm very disappointed!!!
we were staying at the Casino Hotel and came down for breakfast one morning. We all had the Croissant with egg, ham & cheese, it was a tasty and satisfying breakfast sandwich, we also had coffee, the coffee is drip brewed per cup, I usually drink mine black but had to add sugar and half 7 half to tone it down, otherwise it was a nice breakfast, the staff was pleasant and fairly quick.
Ordered a croissant. It was rock hard and went directly in the trash. It was days old. SCAM. AVOID.
This place used to have incredibly authentic croissants. Now they have replaced their signature product with something that is only slightly better than the prepackaged ones you get at the handy markets and bodegas. Their croissants now have the depressing consistency of styrofoam. Flakiness is missing in action.
The cup size of Cappoccinos has now shrunk to half the size of what used to be served. The croissants used to be flaky and delicious, but now they are only slightly better than the mass-produced, prepackaged ones that you buy at the handy markets. They are self-contained industrial units which have the consistency and depressing uniformity of styrofoam.
Great food offset by high prices necessary at a casino. But, I liked it.The best thing was that they were OPEN ahead of their advertised 8AM time. After a night of gambling and consumption, I woke up early any way and headed toward the food court near the casino entrance. I figured I would just chill until one of them opened. Taa-daa, this place was open!Slow drip coffee was divine. I loved it.I ordered a croissant filled with egg, cheese and ham and it was delicious. Given the $13 bill for coffee and sandwich, the serving was on the average (small) size. At least the hotel comped me for $10 of it.The lady at the counter was very nice and helpful I had a good meal, went back to my room and went on about my business.
We stayed after last being there during High a COVID- they have taken down all the plastic barrier and mask wearing is not really there.. it was crowded but not a folks were winning, guess they have to pay for the renovations they are doing…. Hope they are adding a nice pool area with swim up bar, would love for some other activity to do here.. we love the bar, but sad they took the cheese curds and mozzarella app away :( we ate at burgers and MISS the fish house but love the cotton candy margarita! We were able to check in early which was nice, had to call down for glasses for there were none on room.. pizza was terrible! Pass this late night snack… breakfast was a tad better- they struggle with breakfast- we are early risers and tried the stealstacks at 8am, was better then in previous years.. would love some a mini buffet at that time… beds are comfortable and they no longer offer robes or sanitizer in room- cutbacks again to fund their construction… nice for a night get away, unless they add a pool area, we would never do two nights, would head to mount airy.. hope they make some improvements and loosen the slots a bit- we will never progress on their rewards program, the ratio of giving points majorly needs to be addressed- a fun overnight, but a lot of improvements can be made..
Overall a good experience, however parking is not well marked. We had to park the car and walk in to find the valet parking attendant. Once located, everything went smoothly. It does appear the free parking is a bit of hike for most people. Check in went smoothly and our room was very clean, comfortable and quiet. The reunion facilities were in the midst of the event center which had major entertainment acts both nights of the reunion. It was a bit of a pain dealing with security to get to thereunion location. Other than that the food and bar were both very good.
The good: The employees. Every last one I encountered was amazing. Freddy at the front desk. Frank in valet. The security staff. The casino employees. The Steelworks restaurant staff, and the catering staff of our event. No matter who I interacted with, they were pleasant and seemed more than willing to go out of their way to ensure our needs were met. The food in the restaurants was quite good, and there was plenty on your plate! Fridge in room. Walk-in shower and everything in the room was so VERY clean! The not-so-good: If you have any mobility issues and you couldn't secure a handicapped room, you could be in for a difficult time (though, please understand, it was no fault of the facility - they were 100% booked, and couldn't help me out). The toilets are VERY low - I had to go and buy an elevated toilet seat cushion in order to help my geriatric mom. The bed was low - as soon as she sat on it, she sank down. Fortunately, I had brought a portable bed rail, so that wasn't a huge problem. The chairs are low. It took three tries and her rollator to get her up (never sat in it again, LOL). The desk chair was OK, but without any armrests, we had to figure out ways for her to get up. Without a bench in the walk-in shower, I had to figure out a way for her to use it. If you don't mind getting the rollator wet, it works pretty well. The walls are pretty thin and not soundproofed all that well. 6+ screaming kids late at night about drive me nuts, and I had to call the front desk. Security came in short order and calmed things down. All in all, I would be happy to come back and visit, either with more mobile company, or if I could ensure a handicapped room.
The check in was perfect. The room, bed, pillows … all great but the 6 am constant construction noise and 7 am drill or jackhammer made it impossible to sleep. Absolutely ruined the trip. When I mentioned the six am wake up the woman barely mumbled a sorry. I won’t ever book a stay there again, several other excellent options in the area
Website & customer services still in the dark ages - technically speaking. We wanted to purchase a gift certificate for family living near the casino. We live over 2 hours away. Cannot be done from the website or over the phone. I have purchased gift certificates from small retailers from their website. Come on Wind Creek. Get with it. You've just lost some restaurant business.
Restaurantji Recommends
in par with 2 star properties... like most things the surface with get you there but fake and plastic with low standard of professionalism PLEASE STAY AWAY... INEPT FRONT DESK AND STAFF probably hiring pickpockets and robbers from work re-release. CAVEAT EMPTOR
Stayed one night at Wind Creek while visiting Lehigh. The room was absolutely average. I didn’t expect anything fancy but there’s a couple hotels by the promenade shops that blow Wind Creek out of the water for this price point. The furniture in the room is bleh. The bed is average. The pillows sucked (way too soft). The room smelled like cigarettes. The bed had no blanket, just sheets. You need to keep the room key in the wall to operate lights or the hvac. Weird. I do not recommend this hotel.
Now keep in mind we can stay anywhere ... some of our favorite places are budget (m)hotels ... This was simply odd ... it was like a mall with a casino and a hotel as anchors ... The casino looked like a movie set surrounded by very over-priced resturants ... They claim to have a $5 table but I could not find it ... I was 10 but most were 15 ... The hotel did not have the pool as advertised nor did they clean your room ( covid) ... they didn't even have HBO ... The room was nice but not $200.00 nice ... The staff however was excellent, friendly and very helpful ... This is your call ... if there is a next time, I'll stay at Candlewood and Drive to the casino ...
I do not understand why casinos do not open more tables and why they never open tables with a 10$ minimum anymore. With everything everyone has been through this past year, let us enjoy a game without losing all of our money right away! I just want to be able to play for more then 10 minutes without losing everything because the minimum is $25. Tables at 10 dollars would bring a bunch of people in. Like duh. Hello?? Especially if people are just learning to play. The more fun people have, the more money we would spend. Yes, I tip well when I get to play longer. So please do us all a favor. For the love of God, OPEN MORE $10 DOLLAR TABLES. OPEN A LOT OF THEM AND WE WILL COME.
Once again security does nothing about people spitting in trash cans, on the floor. I was there Sat. nigh saw one guy digging in trash can. 2 other others spit on the floor or in a trash can. I cant believe they let them do it. Don't they want to stay open?? This has been a problem for years here. But with COVID you think they would crack down on them. I don't understand. They bus people in from NY, the roam around not spending money. What am I missing? Clean team haha non existent anymore!!! I really like this casino, restaurants, and hotel, Iv been coming since the opened. BUT with whats going on with Covid, I'm very disappointed!!!