Usually this Dunkin is “ok” but this visit was annoying for no reason. Went in an ordered a small Carmel ice coffee cream liquid sugar and Cold foam. Was then asked do you want it hot or cold so already didn’t hear me. Then when I got the coffee before I even tried it I saw there was no cream. So when I asked for cream they just poured it on top no mixing or anything then i tasted it a realized that there was 0 sugar so they just look at me like im crazy yet on the little tab sticker it says my whole order so then I ask for sugar and again they just pour regular sugar on top again no mixing and it wasn’t even liquid sugar which is what I asked for at that point I’m over constantly asking for my order made correctly and ask for a refund and I get looks like I’m crazy again.
I’ve worked retail before I’ve dealt with annoying customers before but you still have to do the basic things your job asks this Dunkin isn’t worth it anymore.
Atmosphere: 1
Food: 1
Service: 1
jbarnesiii88
The “team” couldn’t comprehend what I was saying. Missing half of my order. Throw together a few items that are already pre-cooked, incorrectly, and you want $20/hr? You don’t even deserve minimum wage. Will never go back there again.
Atmosphere: 1
Food: 2
Service: 1
Kandie Garcia
They never ever ever have the midnight blend and will refuse to make any fresh. Stefko boulevard do better.
Atmosphere: 1
Food: 1
Service: 1
Madelyn Rosario
I handed them my Dunkin’ Donuts gift card along with my bank card at the drive through window, when I came home, I checked my account and they still charged me full price for my food and kept my gift card. I called and called the phone doesn’t even ring it just cancels out your call. Very annoying!!!
Atmosphere: 1
Food: 5
Service: 1
morgan williams
I normally love my coffee when I go to Dunkin and today I decided to get something different for the holiday season and I tried their holiday cookie crumble latte and it’s safe to say I will never get this again. It taste like a candle and my cup wasn’t even full.
Atmosphere: 2
Food: 3
Service: 2
Jaziel Pedrosa
they made my order very nice and very quick service
Atmosphere: 5
Food: 5
Service: 5
Kareem J
Great customer service and fast and easy
Kid-friendliness: They are always friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Refreshers, Coffee Roll
kuma toons
This place has good parking, but the lines for ordering is very high. As well as the staff seeming not to care about your order. It was pretty dirty inside and very unorganized. I wouldn't recommend going inside if I where you.
Atmosphere: 1
Food: 4
Service: 2
Carmen Diaz
Only 2 people taking care of indoor customers and drive thru. Slow
Carly V
Consistently the slowest drive-thru line which is wild because it can only hold like 4-5 cars so how it ALWAYS takes 15-20 mins to get a coffee in the morning is beyond me. Great spot if you love being late to work tho.
Good service and they were busy through the drive-thru fairly clean restaurant
Atmosphere: 5
Food: 5
Service: 5
sachin patel
I bough large coffee today and I am not satisfied with quantity. My cup is not full with coffee, She just gave me medium in quantity in large cup and charge for large coffee. Not recommend to go here
Erich Trinkle
Stopped here a few times . The place looks like a trash dump. They barely cut the grass and leave the weeds, all kinds of garbage around the whole building, always looks the same . Drink’s ordered ok, but looks outside reflective of the food prepared inside. Needs major overhaul including new management, to get good staffing too! Sell this franchise if too cheap to run and maintain properly! Sorry, no pictures but everyone knows what empty trash from Dunkin looks like . Same trash I seen from my last visit. No more!
Atmosphere: 1
Food: 1
Service: 2
Tudor Moldovan
I recommend Dunkin' Donuts! Fresh Donuts daily and great coffee and iced coffee ☕️ ?. Recommend it. Friendly staff as well ???????
Vegetarian options: Available
Dietary restrictions: Available
Parking: Free parking spots around the shop
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Coffee Roll, Wake-Up Wrap - Bacon Egg and Cheese, Bagel, Grilled Cheese, Sourdough Breakfast Sandwich, Coolatta, Muffins, Munchkins Donut Hole Treats, English Muffin, Croissant, Iced Macchiato, Egg and Cheese, Egg White & Veggie Omelet Bites, Chorizo & Egg Dunkin' Wrap, Bacon & Cheddar Omelet Bites, Wake-Up Wrap - Hot Honey Bacon, Bagel with Cream Cheese Spread, Avocado Spread, Iced Latte
Lys C.
I’m not sure who is running this Dunkin at this point but the service went down hill & it looks run down. I normally go through drive thru and recently, I’ve been told the “system or computer system isn’t working” so I have to go in the store if I want to order. Firstly, my son is on the spectrum so drive thru is convenient for me. Secondly, if the computer system WAS down why the hell would I go into the store when you can clearly ring me up?? The system isn’t down, your employees are LAZY and they don’t want to do their jobs. Everytime I come here they always have excuses why they can’t take orders and have bad attitudes. To add to this, they’re blasting music and talking to each other while customers are standing around and at the window. If you’re the owner of this Dunkin you need an entire new staff. If you’re wondering why you have no business sales it’s because your staff members morning AND second shift are deliberately sending customers away. As someone who works everyday with the general public, I love my coffee. It’s such a shame what has happened to this location but I’ll take my business else where. Things are too expensive to just be throwing away our money or spending our money where we are not appreciated. Do better!!!!!
Usually this Dunkin is “ok” but this visit was annoying for no reason. Went in an ordered a small Carmel ice coffee cream liquid sugar and Cold foam. Was then asked do you want it hot or cold so already didn’t hear me. Then when I got the coffee before I even tried it I saw there was no cream. So when I asked for cream they just poured it on top no mixing or anything then i tasted it a realized that there was 0 sugar so they just look at me like im crazy yet on the little tab sticker it says my whole order so then I ask for sugar and again they just pour regular sugar on top again no mixing and it wasn’t even liquid sugar which is what I asked for at that point I’m over constantly asking for my order made correctly and ask for a refund and I get looks like I’m crazy again.
I’ve worked retail before I’ve dealt with annoying customers before but you still have to do the basic things your job asks this Dunkin isn’t worth it anymore.
Atmosphere: 1
Food: 1
Service: 1
The “team” couldn’t comprehend what I was saying. Missing half of my order. Throw together a few items that are already pre-cooked, incorrectly, and you want $20/hr? You don’t even deserve minimum wage. Will never go back there again.
Atmosphere: 1
Food: 2
Service: 1
They never ever ever have the midnight blend and will refuse to make any fresh. Stefko boulevard do better.
Atmosphere: 1
Food: 1
Service: 1
I handed them my Dunkin’ Donuts gift card along with my bank card at the drive through window, when I came home, I checked my account and they still charged me full price for my food and kept my gift card. I called and called the phone doesn’t even ring it just cancels out your call. Very annoying!!!
Atmosphere: 1
Food: 5
Service: 1
I normally love my coffee when I go to Dunkin and today I decided to get something different for the holiday season and I tried their holiday cookie crumble latte and it’s safe to say I will never get this again. It taste like a candle and my cup wasn’t even full.
Atmosphere: 2
Food: 3
Service: 2
they made my order very nice and very quick service
Atmosphere: 5
Food: 5
Service: 5
Great customer service and fast and easy
Kid-friendliness: They are always friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Refreshers, Coffee Roll
This place has good parking, but the lines for ordering is very high. As well as the staff seeming not to care about your order. It was pretty dirty inside and very unorganized. I wouldn't recommend going inside if I where you.
Atmosphere: 1
Food: 4
Service: 2
Only 2 people taking care of indoor customers and drive thru. Slow
Consistently the slowest drive-thru line which is wild because it can only hold like 4-5 cars so how it ALWAYS takes 15-20 mins to get a coffee in the morning is beyond me. Great spot if you love being late to work tho.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Good service and they were busy through the drive-thru fairly clean restaurant
Atmosphere: 5
Food: 5
Service: 5
I bough large coffee today and I am not satisfied with quantity. My cup is not full with coffee, She just gave me medium in quantity in large cup and charge for large coffee. Not recommend to go here
Stopped here a few times . The place looks like a trash dump. They barely cut the grass and leave the weeds, all kinds of garbage around the whole building, always looks the same .
Drink’s ordered ok, but looks outside reflective of the food prepared inside.
Needs major overhaul including new management, to get good staffing too!
Sell this franchise if too cheap to run and maintain properly!
Sorry, no pictures but everyone knows what empty trash from Dunkin looks like .
Same trash I seen from my last visit.
No more!
Atmosphere: 1
Food: 1
Service: 2
I recommend Dunkin' Donuts! Fresh Donuts daily and great coffee and iced coffee ☕️ ?. Recommend it. Friendly staff as well ???????
Vegetarian options: Available
Dietary restrictions: Available
Parking: Free parking spots around the shop
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Coffee Roll, Wake-Up Wrap - Bacon Egg and Cheese, Bagel, Grilled Cheese, Sourdough Breakfast Sandwich, Coolatta, Muffins, Munchkins Donut Hole Treats, English Muffin, Croissant, Iced Macchiato, Egg and Cheese, Egg White & Veggie Omelet Bites, Chorizo & Egg Dunkin' Wrap, Bacon & Cheddar Omelet Bites, Wake-Up Wrap - Hot Honey Bacon, Bagel with Cream Cheese Spread, Avocado Spread, Iced Latte
I’m not sure who is running this Dunkin at this point but the service went down hill & it looks run down. I normally go through drive thru and recently, I’ve been told the “system or computer system isn’t working” so I have to go in the store if I want to order. Firstly, my son is on the spectrum so drive thru is convenient for me. Secondly, if the computer system WAS down why the hell would I go into the store when you can clearly ring me up?? The system isn’t down, your employees are LAZY and they don’t want to do their jobs. Everytime I come here they always have excuses why they can’t take orders and have bad attitudes. To add to this, they’re blasting music and talking to each other while customers are standing around and at the window. If you’re the owner of this Dunkin you need an entire new staff. If you’re wondering why you have no business sales it’s because your staff members morning AND second shift are deliberately sending customers away. As someone who works everyday with the general public, I love my coffee. It’s such a shame what has happened to this location but I’ll take my business else where. Things are too expensive to just be throwing away our money or spending our money where we are not appreciated. Do better!!!!!
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