It pains me to write this review. I’ve enjoyed and supported this business for many years. However, recently, I’ve discovered the “dark side” of this business and it’s owner. The business is scamming each and every customer by “padding” each and every transaction. If you are not familiar with the term “padding”, this is how it works. A customer comes in and selects, for example, four items. The counter employee says the bill total is $16.00, but the actual bill total is just $15.00. So the bill, in this example, was “padded” by overcharging the customer one dollar. The way they get away with this is that they rely on the fact that customers don’t “do the math” in their head to calculate the actual total, so when the bill is padded, the customer is none the wiser. The first time this happened to me I thought the counter employee made an honest mistake. The second time, I became skeptical. The third time, I was sure something was awry. Then I began documenting each and every padded transaction. After getting ripped off numerous times, I confronted the owner about the latest transaction at hand and she returned a dollar to me without even checking the counter employee’s math or my math. Immediately I suspected that she knew what was going on and that she was directing the scam. Then I didn’t go back for a couple of months and then this morning I went back and my bill was padded once again. Today there were two new/different counter employees vs. last time. That tells me that the owner is, in fact, directing the scam because someone had to train the new employees on how to pad the bills. Because I’ve documented the “padded transactions” many times, I have irrefutable proof that this is a continuous and ongoing scam. The owner may also be overcharging more than a dollar per transaction, especially if the bill is a large one with numerous items being purchased. As if all of my many documented padded transactions weren’t bad enough, how many times over the years was I ripped off and not even aware of the scam? Oh, and by the way, this is not only happening at the Linden Street store, but also at the Easton Farmers Market stall.I’m writing this because I don’t want well intentioned, innocent, hard-working people to get scammed like me. With inflation, food is already expensive, so to add to the “food cost burden” by scamming people, well, that’s just despicable. I’ve been exposed to crime several times in my life and it’s always been difficult to face the consequences of the activities of dishonest and ill-intentioned people. Evil exists in the world, we’ve all seen it, but somehow you always think “I won’t be a victim of crime” or it “doesn’t happen where I live.” So it’s particularly disheartening and disturbing to find a common criminal in a local bakery of all places scamming unsuspecting people day in and day out. She cheats loyal customers with a smile on her face. And she continues to do it, without remorse, even after she’s been exposed and confronted with the scam. It just sickens me. Yes, some people have a bright smile but they have a black heart. I guess we all now know where the owner got the money to buy her big new baking oven! Don’t support this despicable business!
Esin A.
Peanut Butter cookie was too thick and dried out. Pear almond tart was bland. Tomato pie was really good; tomato paste was tangy and delicious, bread had good texture and was baked to a golden brown on bottom. Sour cherry pastry heated was absolutely amazing. Chocolate orange croissant was messy to eat, but very good. Had to try one of the green olive rolls because nice memories of eating cousin's olive bread long ago. Olive roll was amazing. Bought focaccia bread both times because sooo good. Cup of hot coffee was okay, glazed fastnacht was pretty good. Employees were so nice and helpful.
Gabriel R.
Always super helpful and friendly. All the items have been delicious. Highly recommend the frozen roasted onion garlic mozzarella bread, any of their cruffins and the tomato pie. Top notch. Owner has always been friendly.
Wow!!! A friend told me to come here because they have the best croissants and bread in the valley. I got a croissant to try on her recommendation even though I don't really like croissants and would never choose to eat them (case in point: I've been to Italy and turned my nose at the croissants there because I didn't want them!!). Well let me tell you I freaking demolished this cruffin and loved every second of it. Wholehearted regret is all I feel as I've now opened Pandora's box of baked goods. Very much looking forward to returning.
Food: 5
Service: 5
Michele Lee
The service is perfect, the food is excellent. Croissant is flaky deliciousness, the pastries are divine, and the bread is so fresh! Highly
Atmosphere: 5
Food: 5
Service: 5
Alice G.
If I could leave a "0" I would. I placed a pre-order for today 11/22 at 10am on 11/7. The total was $79. When I looked up my receipt for the address, I noticed that the pick-up date was listed as 11/8 so I called them since their website noted that they were closed 11/22. No one answered so I left a message about picking up my items. All day long I could have received a call however the owner calls 50 minutes before they closed at supper time to say if I don't pick it up, I lose the $79. I asked if I could pick it up on Friday or Saturday as I was over a hour away. They aren't open for 2 weeks and she hung up on me. Excellent customer service- NOT!!! If you enjoy losing money and poor customer service, then this is the bakery for you. No more for me! And by the way, the owner left a VM where she says "F%#k you" on it. I'm the one out $79; I guess she really meant it!
Maryann Slavin
Great products but POOR business owners. Never know if open or not. Website ordering never working . Take it down if not going to offer it.
John McGowan
I saw the owner of this business flipping off the owners of the business next door. As a patron, I felt that was utterly disrespectful and would never use her services. As a business owner, you shouldn't conduct yourself like that in public. If you have a dispute, you do that in private. Have some common sense.
John M.
I saw the owner of this business flipping off the owners of the business next door. As a patron, I felt that was utterly disrespectful and would never use her services. As a business owner, you shouldn't conduct yourself like that in public. If you have a dispute, you do that in private. Have some common sense.
I’ve been searching for a great, authentic bakery and finally found one! The pastries are flaky, fluffy goodness and their fresh bread is the best around. Also had the almond/raspberry galette which was delicious.
Gzim Derti
Wonderful bread... Baguettes when available are in the well done French style...The sourdough... You can taste the sour their starter is that good... With butter, wonderful...Flakiest pastry dough... Be sure to ready it over a plate,table, or outdoors for the birds... It's that flaky...Be there early or lose out...
Meldina Chakroun
I’ve been searching for a great, authentic bakery and finally found one! The pastries are flaky, fluffy goodness and their fresh bread is the best around. Also had the almond/raspberry galette which was delicious.
Cari Greywolf
Products are great! Communication SUCKS. They don't respond to messages no matter what form. To me, that says they don't really care about customers. Seriously, how long does it take to leave a 10 second message or a short text? I am so disappointed after supporting them (both in purchasing and in spreading the word) for almost 5 years now. Grossly disappointed. I guess if you live around the scorned it's not an issue, but if you live outside the area, there is no clarity as to where they will be on any given weekend. Totally disappointed and actively seeking another source of gluten free bread. Try treating customers with a little respect
Barbara Cantalupo
Best bakery in the Lehigh Valley! Great bread, great pastries, and great variety!
It pains me to write this review. I’ve enjoyed and supported this business for many years. However, recently, I’ve discovered the “dark side” of this business and it’s owner. The business is scamming each and every customer by “padding” each and every transaction. If you are not familiar with the term “padding”, this is how it works. A customer comes in and selects, for example, four items. The counter employee says the bill total is $16.00, but the actual bill total is just $15.00. So the bill, in this example, was “padded” by overcharging the customer one dollar. The way they get away with this is that they rely on the fact that customers don’t “do the math” in their head to calculate the actual total, so when the bill is padded, the customer is none the wiser. The first time this happened to me I thought the counter employee made an honest mistake. The second time, I became skeptical. The third time, I was sure something was awry. Then I began documenting each and every padded transaction. After getting ripped off numerous times, I confronted the owner about the latest transaction at hand and she returned a dollar to me without even checking the counter employee’s math or my math. Immediately I suspected that she knew what was going on and that she was directing the scam. Then I didn’t go back for a couple of months and then this morning I went back and my bill was padded once again. Today there were two new/different counter employees vs. last time. That tells me that the owner is, in fact, directing the scam because someone had to train the new employees on how to pad the bills. Because I’ve documented the “padded transactions” many times, I have irrefutable proof that this is a continuous and ongoing scam. The owner may also be overcharging more than a dollar per transaction, especially if the bill is a large one with numerous items being purchased. As if all of my many documented padded transactions weren’t bad enough, how many times over the years was I ripped off and not even aware of the scam? Oh, and by the way, this is not only happening at the Linden Street store, but also at the Easton Farmers Market stall.I’m writing this because I don’t want well intentioned, innocent, hard-working people to get scammed like me. With inflation, food is already expensive, so to add to the “food cost burden” by scamming people, well, that’s just despicable. I’ve been exposed to crime several times in my life and it’s always been difficult to face the consequences of the activities of dishonest and ill-intentioned people. Evil exists in the world, we’ve all seen it, but somehow you always think “I won’t be a victim of crime” or it “doesn’t happen where I live.” So it’s particularly disheartening and disturbing to find a common criminal in a local bakery of all places scamming unsuspecting people day in and day out. She cheats loyal customers with a smile on her face. And she continues to do it, without remorse, even after she’s been exposed and confronted with the scam. It just sickens me. Yes, some people have a bright smile but they have a black heart. I guess we all now know where the owner got the money to buy her big new baking oven! Don’t support this despicable business!
Peanut Butter cookie was too thick and dried out. Pear almond tart was bland. Tomato pie was really good; tomato paste was tangy and delicious, bread had good texture and was baked to a golden brown on bottom. Sour cherry pastry heated was absolutely amazing. Chocolate orange croissant was messy to eat, but very good. Had to try one of the green olive rolls because nice memories of eating cousin's olive bread long ago. Olive roll was amazing. Bought focaccia bread both times because sooo good. Cup of hot coffee was okay, glazed fastnacht was pretty good. Employees were so nice and helpful.
Always super helpful and friendly. All the items have been delicious. Highly recommend the frozen roasted onion garlic mozzarella bread, any of their cruffins and the tomato pie. Top notch. Owner has always been friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cruffin, Peach & Cheese Tart, Roasted Garlic & Tomato
Rude, crude and vulgar business
Service: 1
Wow!!! A friend told me to come here because they have the best croissants and bread in the valley. I got a croissant to try on her recommendation even though I don't really like croissants and would never choose to eat them (case in point: I've been to Italy and turned my nose at the croissants there because I didn't want them!!). Well let me tell you I freaking demolished this cruffin and loved every second of it. Wholehearted regret is all I feel as I've now opened Pandora's box of baked goods. Very much looking forward to returning.
Food: 5
Service: 5
The service is perfect, the food is excellent. Croissant is flaky deliciousness, the pastries are divine, and the bread is so fresh! Highly
Atmosphere: 5
Food: 5
Service: 5
If I could leave a "0" I would. I placed a pre-order for today 11/22 at 10am on 11/7. The total was $79. When I looked up my receipt for the address, I noticed that the pick-up date was listed as 11/8 so I called them since their website noted that they were closed 11/22. No one answered so I left a message about picking up my items. All day long I could have received a call however the owner calls 50 minutes before they closed at supper time to say if I don't pick it up, I lose the $79. I asked if I could pick it up on Friday or Saturday as I was over a hour away. They aren't open for 2 weeks and she hung up on me. Excellent customer service- NOT!!! If you enjoy losing money and poor customer service, then this is the bakery for you. No more for me! And by the way, the owner left a VM where she says "F%#k you" on it. I'm the one out $79; I guess she really meant it!
Great products but POOR business owners. Never know if open or not. Website ordering never working . Take it down if not going to offer it.
I saw the owner of this business flipping off the owners of the business next door. As a patron, I felt that was utterly disrespectful and would never use her services. As a business owner, you shouldn't conduct yourself like that in public. If you have a dispute, you do that in private. Have some common sense.
I saw the owner of this business flipping off the owners of the business next door. As a patron, I felt that was utterly disrespectful and would never use her services. As a business owner, you shouldn't conduct yourself like that in public. If you have a dispute, you do that in private. Have some common sense.
Restaurantji Recommends
I’ve been searching for a great, authentic bakery and finally found one! The pastries are flaky, fluffy goodness and their fresh bread is the best around. Also had the almond/raspberry galette which was delicious.
Wonderful bread... Baguettes when available are in the well done French style...The sourdough... You can taste the sour their starter is that good... With butter, wonderful...Flakiest pastry dough... Be sure to ready it over a plate,table, or outdoors for the birds... It's that flaky...Be there early or lose out...
I’ve been searching for a great, authentic bakery and finally found one! The pastries are flaky, fluffy goodness and their fresh bread is the best around. Also had the almond/raspberry galette which was delicious.
Products are great! Communication SUCKS. They don't respond to messages no matter what form. To me, that says they don't really care about customers. Seriously, how long does it take to leave a 10 second message or a short text? I am so disappointed after supporting them (both in purchasing and in spreading the word) for almost 5 years now. Grossly disappointed. I guess if you live around the scorned it's not an issue, but if you live outside the area, there is no clarity as to where they will be on any given weekend. Totally disappointed and actively seeking another source of gluten free bread. Try treating customers with a little respect
Best bakery in the Lehigh Valley! Great bread, great pastries, and great variety!