Was supposed to have a wellness visit, but after waiting 30 minutes past my scheduled appointment to be seen I decided to leave. If I was 30 minutes late they would have cancelled my appointment, but we are supposed to sit and wait on them. Maybe some new office people are needed since she didn’t even remember checking me in.
Susan Santiago
I have been a patient at this practice for over 12 years and the care i have received is excellent. All of the staff are kind and truly care about the patients. I won't go anywhere else.
Junaluska Hall
This is one of the easiest five star reviews ☺️. It is very reassuring to know that my PMC doctor has all the resources needed. Never have to wait at appointment. Thank you.
Dmitri Shvets
I don’t know what provider is going to cancel an appointment for less than ten min late , especially when it was scheduled by the hospital as a follow up. I also called ahead and spoke to Samantha, to let them know I am coming directly from work and was held back with a client. She said that if I was less than ten min late I could still be seen. I arrived at EXACTLY 9 min late and was told that they needed to reschedule, and lied to and argued with that I wasted half the appointment. I even checked-in early using the app to assist in case this happened and apparently, not enough. And yes I understand the runoff affect it might have on appt later, but if ten min is where the line is drawn it’s obviously overbooked. It’s such a shame because other than that, St. Luke’s has always been my preferred provider.
Cindy Piro
Overbook appointments. Very poor communication skills. Office too small for the number of Doctors they have. Mildew smell. Be smart and go somewhere else.
Sheri Engelhardt
It is hard dealing with medical issues but when dealing with William penn it makes it a lot easier . Doreen is the best making sure that every patients needs are taken care of and follows through . The only issue I. That office is that they turn staff over to much and the new hires need a personality lesson from Doreen
Alan K.
According to Dr. Brittany Kuperavage, St. Luke's new policy states that a patient with shortness of breath DUE TO A HEART CONDITION is forbidden to be within this or any other St. Luke's premises. If a person arrives for an appointment with this health issue, they will be turned away and the appointment will be cancelled. NO EXCEPTIONS. I have yet to find any countermand to this policy.
Alexis Delgado
Just visited this office for the first time. I have all but good things to say. Dr. Chit was super nice and very personable. The staff from check-in to check-out were very kind and friendly.
Charissa West
My daughter and I have been going to this office for 7 years since we first moved to Bethlehem. I highly recommend Dr. Chit. The staff is super nice too. I love St. Luke’s. All my doctors are in the same network and I can always get my questions answered in a timely manner and appointments when I need them.
Kallie Ziltz
The staff are super friendly and always very helpful when I call.
I’ve never encountered more caring or invested staff- from the front desk to the exam room. I’d never take my family anywhere else.
Farzana Vargas
Love this place and all of it's staff!
Carlos F Mercado
Dr Chit is the best. She's very easy to talk to, tough when she needs to be and very knowledgeable. The only reason I don't give the practice 5 stars is because of some of the staff members. They could use some better manners and be a little bit more sensitive to privacy.
Tiffany Perks
All the doctors and the nurse practitioner at this practice are exceptionally understanding. They really listen to their patients and establish bonds with them. All of them are very knowledgable. Love them all!
Sid Tumkur
When I started coming in the beginning I use to get appointment faster now it’s very slow and checking and checking out takes so long time they are keeping on updating and updating its so long especially when you are not feeling well
Was supposed to have a wellness visit, but after waiting 30 minutes past my scheduled appointment to be seen I decided to leave. If I was 30 minutes late they would have cancelled my appointment, but we are supposed to sit and wait on them. Maybe some new office people are needed since she didn’t even remember checking me in.
I have been a patient at this practice for over 12 years and the care i have received is excellent. All of the staff are kind and truly care about the patients. I won't go anywhere else.
This is one of the easiest five star reviews ☺️. It is very reassuring to know that my PMC doctor has all the resources needed. Never have to wait at appointment. Thank you.
I don’t know what provider is going to cancel an appointment for less than ten min late , especially when it was scheduled by the hospital as a follow up. I also called ahead and spoke to Samantha, to let them know I am coming directly from work and was held back with a client. She said that if I was less than ten min late I could still be seen. I arrived at EXACTLY 9 min late and was told that they needed to reschedule, and lied to and argued with that I wasted half the appointment. I even checked-in early using the app to assist in case this happened and apparently, not enough. And yes I understand the runoff affect it might have on appt later, but if ten min is where the line is drawn it’s obviously overbooked. It’s such a shame because other than that, St. Luke’s has always been my preferred provider.
Overbook appointments. Very poor communication skills. Office too small for the number of Doctors they have. Mildew smell. Be smart and go somewhere else.
It is hard dealing with medical issues but when dealing with William penn it makes it a lot easier . Doreen is the best making sure that every patients needs are taken care of and follows through . The only issue I. That office is that they turn staff over to much and the new hires need a personality lesson from Doreen
According to Dr. Brittany Kuperavage, St. Luke's new policy states that a patient with shortness of breath DUE TO A HEART CONDITION is forbidden to be within this or any other St. Luke's premises. If a person arrives for an appointment with this health issue, they will be turned away and the appointment will be cancelled. NO EXCEPTIONS. I have yet to find any countermand to this policy.
Just visited this office for the first time. I have all but good things to say. Dr. Chit was super nice and very personable. The staff from check-in to check-out were very kind and friendly.
My daughter and I have been going to this office for 7 years since we first moved to Bethlehem. I highly recommend Dr. Chit. The staff is super nice too. I love St. Luke’s. All my doctors are in the same network and I can always get my questions answered in a timely manner and appointments when I need them.
The staff are super friendly and always very helpful when I call.
Restaurantji Recommends
I’ve never encountered more caring or invested staff- from the front desk to the exam room. I’d never take my family anywhere else.
Love this place and all of it's staff!
Dr Chit is the best. She's very easy to talk to, tough when she needs to be and very knowledgeable. The only reason I don't give the practice 5 stars is because of some of the staff members. They could use some better manners and be a little bit more sensitive to privacy.
All the doctors and the nurse practitioner at this practice are exceptionally understanding. They really listen to their patients and establish bonds with them. All of them are very knowledgable. Love them all!
When I started coming in the beginning I use to get appointment faster now it’s very slow and checking and checking out takes so long time they are keeping on updating and updating its so long especially when you are not feeling well