Truly disappointed from my experience today. I paid $7.15 for this cup of ice and five sips of a badly made drink. Won’t be making that mistake again… what a rip off. This is why Dunkin’ is better (and they’re even cheaper).
Food: 1
نَ
I am gonna miss it 💔
Courtney H
Both the starbucks on schoenersville road are amazing. My mother wants her coffee from there everyday and they make sure she is a pleased customer everyday. I know she can be picky so thank you to the staff who went above and beyond for beth, and the ones who continue to do so. You guys make her day w perfecting her drink for her. I can't thank you guys enough for being so understanding and patient.
Atmosphere: 5
Food: 5
Service: 5
Dylan Murphy
Always fresh and tasty and comfy!
Dietary restrictions: Yes
Parking: Yes
Kid-friendliness: Yes...
Wheelchair accessibility: Yez
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Croissant, Vanilla Bean Crème Frappuccino Blended Crème, Caffè Verona Clover Vertica, Pumpkin Spice Crème, Spinach Feta & Egg White Wrap, Banana Walnut & Pecan Loaf, Baked Apple Croissant, Sugar Plum, Vanilla Crème, Small Shopping Bag, Iced Caramel Macchiato, Frozen Tropical Citrus Iced Energy with Strawberry Puree, Tree Top Apple Juice Box, Cinnamon Coffee Cake, Recycled Glass Cold Cup - 16 FL Oz, Sausage Cheddar & Egg Sandwich, Pumpkin Cream Cheese Muffin, Iced Nondairy Salted Caramel Cookie Matcha, Bacon Gouda & Egg Sandwich
Lilly Miller
I did not receive breakfast food with a delivery and this store does NOT care or take responsibility if the items were given to delivery drivers for a delivery. When I called my food was sitting there and the woman was so rude and heartless. She had zero concern about me receiving my items. I will never use this location again. Update, the response below from Starbucks is a lie, there is nowhere in their "contact us" to further assist me with this, the response is just a damage control crap response, they refuse to take any responsibility at all for their incompetent service. So sad.
10142024 2:30 PM Tried to rectify the "third strike" with one of the employees with the current manager, didn't happen The stars above were earned by the former manager who is now located at 2409 Schoenersville Rd., Bethlehem PA pictured below Lehigh Valley hospital Muhlenberg is north of it in the picture If you have less than stellar experiences at 3209 Schoenersville Rd, follow the manager like I did down to 2409 Schoenersville Rd. 3209 may not be as bad as Airport, where you have to wait for 45 minutes for a drink with no explanation or apologies, or MacArthur Road where you stand in line with five other people, waiting to give the girl behind the counter your money, while she's on her phone, finally put the phone down and stuff her face with something. Google it the pictures there. It's worth 1000 words. After experiencing less than stellar service at 3209, I left it go until the third one. It's a third strike, this one involved handling of cash. It has been rectified, but we will never know what actually happened, we're not allowed to. How did that work out in Germany 80 years ago? Brian Niccol is the new CEO and will hopefully clean house like he did at chipotle and took it from 5,000,000,000 to 10,000,000,000. I'm not suggesting a stock purchase at this time as there's too much volatility in the market Maybe in the future Schultz did the exact opposite Of Niccol He cut Starbucks value in half The customer is paramount, the shareholders also have a stake They deserve better than what 3209 is putting out When you "risk capital", you expect a return We aren't in socialism yet If you're looking for a great experience in atmosphere, tryout 2409 It can be Guaranteed there
02222024 have been getting in here two or three times a week lately, everything is great. Staff does what you asked them to do. Ask them to add oleata to a Dopio Compana and they said "OK". Try doing that at the Whitehall store on MacArthur Road. Too much of a burden.?????? Store and restrooms are clean. Young people have a personality, not mindless drones prices are cheaper than in New York. 07042023 4:44 PM took 15 minutes to get in, because Sheetz was having $1.77 per gallon gas. Starbucks had no line, I could order right away, I order a Venti mocha Frappuccino double shot of espresso, with nonfat milk. I get a short cup. Staff asked me if I want it in a large cup. What did I pay for? What did I got? Seriously, let the manager or the owner shop at the store and put up with it. Get the old manager back ASAP. You're turning into the Airport Road Starbucks. Read some of their reviews. 06252023 1:45 PM new management technique, "you can look it up yourself". Similar to red lobster response on grape Street in Whitehall. This used to be a good unit. You're paying a premium price for a premium product and service. Do you expect that in return! Let the owner and manager "look it up himself"! Overall, not bad. This is what we have to deal with. The population is shrinking, and you're gonna have to pay even more. Just a reminder to management and owners. If your staff doesn't know the supply chain and allergy components of your product, you were opening yourself to massive litigation. I won't even going to the wet floor with staff, tripping and falling. Has that been an 80 year old mother of a prominent lawyer?? Let that filter a bit. Do the math. 7162022 remodeled, reopened, fantastic! The new interior is brighter and even better than it was before.. Staff is great as usual. The best Starbucks in the Lehigh Valley. Great people, great drinks, great atmosphere!!! This store, 63rd and Lex, and 9th ave roastery are the best stores I have fo
Atmosphere: 5
Food: 5
Service: 5
Melanie Di
Great staff. Good selection of items. Clean store!!
Atmosphere: 5
Food: 5
Service: 5
Barbara Willemet
I am very disappointed in this location lately. It has taken over 25 mins all week to receive my drink in the morning. Yesterday I ordered my frappe at 7:30am and got to the store at 7:50am. When i got to the window the rude girl stated we need you to park as there is several drinks in front of you. I explained i needed to get to work. The manager came over and i asked for a refund and explained the time frame. He rudely stated they are busy and overwhelmed. He didnt give me a refund and made my drink. My drink was wrong and he didn't want to hear it. He is very unprofessional.
Deborah Becker
Coffee was delicious. Service was good. Cakes and egg bites are both very good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Banana Walnut & Pecan Loaf
Barbara Schrade
I am very disappointed in this location lately. It has taken over 25 mins all week to receive my drink in the morning. Yesterday I ordered my frappe at 7:30am and got to the store at 7:50am. When i got to the window the rude girl stated we need you to park as there is several drinks in front of you. I explained i needed to get to work. The manager came over and i asked for a refund and explained the time frame. He rudely stated they are busy and overwhelmed. He didnt give me a refund and made my drink. My drink was wrong and he didn't want to hear it. He is very unprofessional.
I must have my second cappuccino!
Atmosphere: 5
Food: 5
Service: 5
Typical smaller Starbucks.
Atmosphere: 5
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
You've been to one you've been to all
Atmosphere: 4
Food: 3
Service: 4
A great place
Atmosphere: 5
Food: 5
Service: 5
Truly disappointed from my experience today. I paid $7.15 for this cup of ice and five sips of a
badly made drink. Won’t be making that mistake again… what a rip off. This is why Dunkin’ is better (and they’re even cheaper).
Food: 1
I am gonna miss it 💔
Both the starbucks on schoenersville road are amazing. My mother wants her coffee from there everyday and they make sure she is a pleased customer everyday. I know she can be picky so thank you to the staff who went above and beyond for beth, and the ones who continue to do so. You guys make her day w perfecting her drink for her. I can't thank you guys enough for being so understanding and patient.
Atmosphere: 5
Food: 5
Service: 5
Always fresh and tasty and comfy!
Dietary restrictions: Yes
Parking: Yes
Kid-friendliness: Yes...
Wheelchair accessibility: Yez
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Croissant, Vanilla Bean Crème Frappuccino Blended Crème, Caffè Verona Clover Vertica, Pumpkin Spice Crème, Spinach Feta & Egg White Wrap, Banana Walnut & Pecan Loaf, Baked Apple Croissant, Sugar Plum, Vanilla Crème, Small Shopping Bag, Iced Caramel Macchiato, Frozen Tropical Citrus Iced Energy with Strawberry Puree, Tree Top Apple Juice Box, Cinnamon Coffee Cake, Recycled Glass Cold Cup - 16 FL Oz, Sausage Cheddar & Egg Sandwich, Pumpkin Cream Cheese Muffin, Iced Nondairy Salted Caramel Cookie Matcha, Bacon Gouda & Egg Sandwich
I did not receive breakfast food with a delivery and this store does NOT care or take responsibility if the items were given to delivery drivers for a delivery. When I called my food was sitting there and the woman was so rude and heartless. She had zero concern about me receiving my items. I will never use this location again.
Update, the response below from Starbucks is a lie, there is nowhere in their "contact us" to further assist me with this, the response is just a damage control crap response, they refuse to take any responsibility at all for their incompetent service. So sad.
Service: 1
Restaurantji Recommends
10142024 2:30 PM
Tried to rectify the "third strike" with one of the employees with the current manager, didn't happen
The stars above were earned by the former manager who is now located at 2409 Schoenersville Rd., Bethlehem PA pictured below
Lehigh Valley hospital Muhlenberg is north of it in the picture
If you have less than stellar experiences at 3209 Schoenersville Rd, follow the manager like I did down to 2409 Schoenersville Rd.
3209 may not be as bad as Airport, where you have to wait for 45 minutes for a drink with no explanation or apologies, or MacArthur Road where you stand in line with five other people, waiting to give the girl behind the counter your money, while she's on her phone, finally put the phone down and stuff her face with something.
Google it the pictures there. It's worth 1000 words.
After experiencing less than stellar service at 3209, I left it go until the third one. It's a third strike, this one involved handling of cash. It has been rectified, but we will never know what actually happened, we're not allowed to.
How did that work out in Germany 80 years ago?
Brian Niccol is the new CEO and will hopefully clean house like he did at chipotle and took it from 5,000,000,000 to 10,000,000,000.
I'm not suggesting a stock purchase at this time as there's too much volatility in the market
Maybe in the future
Schultz did the exact opposite Of Niccol
He cut Starbucks value in half
The customer is paramount, the shareholders also have a stake
They deserve better than what 3209 is putting out
When you "risk capital", you expect a return
We aren't in socialism yet
If you're looking for a great experience in atmosphere, tryout 2409
It can be Guaranteed there
02222024 have been getting in here two or three times a week lately, everything is great. Staff does what you asked them to do. Ask them to add oleata to a Dopio Compana and they said "OK". Try doing that at the Whitehall store on MacArthur Road. Too much of a burden.??????
Store and restrooms are clean. Young people have a personality, not mindless drones
prices are cheaper than in New York.
07042023 4:44 PM took 15 minutes to get in, because Sheetz was having $1.77 per gallon gas.
Starbucks had no line, I could order right away, I order a Venti mocha Frappuccino double shot of espresso, with nonfat milk. I get a short cup. Staff asked me if I want it in a large cup. What did I pay for? What did I got? Seriously, let the manager or the owner shop at the store and put up with it.
Get the old manager back ASAP. You're turning into the Airport Road Starbucks.
Read some of their reviews.
06252023 1:45 PM new management technique, "you can look it up yourself". Similar to red lobster response on grape Street in Whitehall. This used to be a good unit. You're paying a premium price for a premium product and service. Do you expect that in return! Let the owner and manager "look it up himself"!
Overall, not bad. This is what we have to deal with. The population is shrinking, and you're gonna have to pay even more.
Just a reminder to management and owners. If your staff doesn't know the supply chain and allergy components of your product, you were opening yourself to massive litigation. I won't even going to the wet floor with staff, tripping and falling. Has that been an 80 year old mother of a prominent lawyer?? Let that filter a bit. Do the math.
7162022 remodeled, reopened, fantastic! The new interior is brighter and even better than it was before..
Staff is great as usual. The best Starbucks in the Lehigh Valley.
Great people, great drinks, great atmosphere!!!
This store, 63rd and Lex, and 9th ave roastery are the best stores I have fo
Atmosphere: 5
Food: 5
Service: 5
Great staff. Good selection of items. Clean store!!
Atmosphere: 5
Food: 5
Service: 5
I am very disappointed in this location lately. It has taken over 25 mins all week to receive my drink in the morning. Yesterday I ordered my frappe at 7:30am and got to the store at 7:50am. When i got to the window the rude girl stated we need you to park as there is several drinks in front of you. I explained i needed to get to work. The manager came over and i asked for a refund and explained the time frame. He rudely stated they are busy and overwhelmed. He didnt give me a refund and made my drink. My drink was wrong and he didn't want to hear it. He is very unprofessional.
Coffee was delicious. Service was good. Cakes and egg bites are both very good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Banana Walnut & Pecan Loaf
I am very disappointed in this location lately. It has taken over 25 mins all week to receive my drink in the morning. Yesterday I ordered my frappe at 7:30am and got to the store at 7:50am. When i got to the window the rude girl stated we need you to park as there is several drinks in front of you. I explained i needed to get to work. The manager came over and i asked for a refund and explained the time frame. He rudely stated they are busy and overwhelmed. He didnt give me a refund and made my drink. My drink was wrong and he didn't want to hear it. He is very unprofessional.
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