Went to Dunkin in Bridgeville. Service was fast and courteous. Coffee was hot and had the right amount of cream. The Boston Cream donut was good.
Went back today February 10th 2026. Fast service. Fresh coffee ☕ and Boston Cream donuts. Great associates.
Atmosphere: 5
Food: 5
Service: 5
Arjun Muddasani
We Went To Dunkin About 4-5 Months And We Ordered Some Donuts And That Place Was Amazing For Their Coffee Shop I Would Rate This Place 12/10 And I Would Come Back Here Again
Atmosphere: 5
Food: 5
Service: 5
leandrew muldrow
I’ve never been to a dunkin location that always runs out of donuts… people are right about the service being slow but I just think it’s too small a location for all the customers that frequent the place. I’m from another city and this is definitely the worst location I’ve ever been to. They don’t even sell jelly packets.
Atmosphere: 3
Food: 2
Service: 1
Douglas Mead
The Employees at this location are the best they are friendly and always get your order right the GM Kyler is awesome as well I would say best Dunkin location in the Bridgeville/South Fayette Area PERIOD!!!!
Atmosphere: 5
Food: 5
Service: 5
teddy finn
Great customer service, latte was made perfectly and kids loved the donuts!
Atmosphere: 5
Food: 5
Service: 5
nakiya owens
I love this Dunkin. They never make my coffee wrong. I do like my sandwich made a certain way and have to be very specific about it otherwise I won’t be satisfied but they never mind correcting their wrongs. Thanks Dunkin!
Atmosphere: 5
Food: 3
Service: 4
Alexis R
Extremely rude employees and all of my food was cold and wrong.
Atmosphere: 1
Food: 1
Service: 1
Charles Mousseau Jr
They modified my order great customer service very helpful
Atmosphere: 5
Food: 5
Service: 5
Govher Berdiyeva
Extremely rude customer service. This is exactly what happens when you hire teenagers which are only concentrating to earn not to give good service
Atmosphere: 1
Food: 1
Service: 1
Arissa B
This is the most chaotic Dunkin location I’ve been to by far. I’ve only selected this location for online orders because it’s close to my work. Three times I’ve picked up here and each time a disaster. First time, I ordered the small snack wraps. The employee threw it so sloppily in the bag the sauce was everywhere and the wrap unrecognizable. Plus, it was missing the proper inside ingredients. I had to drive all the way back and demand they redo it or I want a refund. The employee argued and said that’s the proper “portion size” of each ingredient; what a joke.
Today, I placed two mobile orders for my coworkers and I. My mother offered to pick it up for us. When she arrived she was told our half dozen donuts were missing some because they were out of a lot of flavors. While on the phone with her, she repeated at least 2-3 times “what donuts do you have then?”. To which, he kept not answering her. Finally he showed her what was in the box and we were only missing one donut. How hard is that to communicate? Worse, he told her he was supervisor when she complained about the service. If he’s a supervisor, I can see why this location is horrendous. Another employee advised her that they have 5 dozen orders on the app, when my mother told them what donut flavor she wanted to substitute the missing. Seriously? We ordered first on the app and you’re going to try to deny us a flavor because you have a big order to fulfill after us? My mother proceeded to demand the donut be fulfilled and the manager rolled his eyes at her. Awful customer service skills, your managers need to be retrained!
Purchased 2 dozen donuts and a box of joe. Was in store for 35 minutes waiting for that coffee.
Atmosphere: 4
Food: 4
Service: 2
Dawn S
I frequently get decaf iced coffee at dunkin', but this visit, they were out of decaf. I'm not sure how a coffee shop runs out of coffee, but I had to get regular. They were also out of glazed donut holes so my mix of donut holes wasn't very mixed. Everything was still good, it was just a little bit disappointing this time.
Atmosphere: 5
Food: 5
Service: 5
Chris Callender
My local go to , being next to 79 they can get very busy sometimes but the staff genuinely care and will correct orders. Ian is an excellent manager!
Atmosphere: 5
Food: 5
Service: 5
Shayn SS
The friendliest and kindest employees you will ever face! I went through drive through and was having a tough day since i’m in college, but as soon as I got my food and saw how kind and smiley they were to me, my entire day switched around. The best Dunkin location with the most hospitable people ever :)
Atmosphere: 5
Food: 5
Service: 5
Lucas Cannizzaro
Maybe they were understaffed but, there was no bathroom tissue or soap in the bathroom and our food took a long time even though they weren't busy in the store. My mini bagel bites were supposed to be plain but I was given everything ones instead. Also, no napkins were available in the dining area.
Went to Dunkin in Bridgeville. Service was fast and courteous. Coffee was hot and had the right amount of cream. The Boston Cream donut was good.
Went back today February 10th 2026. Fast service. Fresh coffee ☕ and Boston Cream donuts. Great associates.
Atmosphere: 5
Food: 5
Service: 5
We Went To Dunkin About 4-5 Months And We Ordered Some Donuts And That Place Was Amazing For Their Coffee Shop I Would Rate This Place 12/10 And I Would Come Back Here Again
Atmosphere: 5
Food: 5
Service: 5
I’ve never been to a dunkin location that always runs out of donuts… people are right about the service being slow but I just think it’s too small a location for all the customers that frequent the place. I’m from another city and this is definitely the worst location I’ve ever been to. They don’t even sell jelly packets.
Atmosphere: 3
Food: 2
Service: 1
The Employees at this location are the best they are friendly and always get your order right the GM Kyler is awesome as well I would say best Dunkin location in the Bridgeville/South Fayette Area PERIOD!!!!
Atmosphere: 5
Food: 5
Service: 5
Great customer service, latte was made perfectly and kids loved the donuts!
Atmosphere: 5
Food: 5
Service: 5
I love this Dunkin. They never make my coffee wrong. I do like my sandwich made a certain way and have to be very specific about it otherwise I won’t be satisfied but they never mind correcting their wrongs. Thanks Dunkin!
Atmosphere: 5
Food: 3
Service: 4
Extremely rude employees and all of my food was cold and wrong.
Atmosphere: 1
Food: 1
Service: 1
They modified my order great customer service very helpful
Atmosphere: 5
Food: 5
Service: 5
Extremely rude customer service. This is exactly what happens when you hire teenagers which are only concentrating to earn not to give good service
Atmosphere: 1
Food: 1
Service: 1
This is the most chaotic Dunkin location I’ve been to by far. I’ve only selected this location for online orders because it’s close to my work. Three times I’ve picked up here and each time a disaster. First time, I ordered the small snack wraps. The employee threw it so sloppily in the bag the sauce was everywhere and the wrap unrecognizable. Plus, it was missing the proper inside ingredients. I had to drive all the way back and demand they redo it or I want a refund. The employee argued and said that’s the proper “portion size” of each ingredient; what a joke.
Today, I placed two mobile orders for my coworkers and I. My mother offered to pick it up for us. When she arrived she was told our half dozen donuts were missing some because they were out of a lot of flavors. While on the phone with her, she repeated at least 2-3 times “what donuts do you have then?”. To which, he kept not answering her. Finally he showed her what was in the box and we were only missing one donut. How hard is that to communicate? Worse, he told her he was supervisor when she complained about the service. If he’s a supervisor, I can see why this location is horrendous. Another employee advised her that they have 5 dozen orders on the app, when my mother told them what donut flavor she wanted to substitute the missing. Seriously? We ordered first on the app and you’re going to try to deny us a flavor because you have a big order to fulfill after us? My mother proceeded to demand the donut be fulfilled and the manager rolled his eyes at her. Awful customer service skills, your managers need to be retrained!
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Purchased 2 dozen donuts and a box of joe. Was in store for 35 minutes waiting for that coffee.
Atmosphere: 4
Food: 4
Service: 2
I frequently get decaf iced coffee at dunkin', but this visit, they were out of decaf. I'm not sure how a coffee shop runs out of coffee, but I had to get regular. They were also out of glazed donut holes so my mix of donut holes wasn't very mixed. Everything was still good, it was just a little bit disappointing this time.
Atmosphere: 5
Food: 5
Service: 5
My local go to , being next to 79 they can get very busy sometimes but the staff genuinely care and will correct orders. Ian is an excellent manager!
Atmosphere: 5
Food: 5
Service: 5
The friendliest and kindest employees you will ever face! I went through drive through and was having a tough day since i’m in college, but as soon as I got my food and saw how kind and smiley they were to me, my entire day switched around. The best Dunkin location with the most hospitable people ever :)
Atmosphere: 5
Food: 5
Service: 5
Maybe they were understaffed but, there was no bathroom tissue or soap in the bathroom and our food took a long time even though they weren't busy in the store. My mini bagel bites were supposed to be plain but I was given everything ones instead. Also, no napkins were available in the dining area.
Atmosphere: 1
Food: 2
Service: 2
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