Masala House Indian Bistro

Some of the best food in the tri-state area! Great food and fast service, I recommend the lunch buffet!

Finally had the pleasure of dining at Masala House. The food was fantastic! We tried four different meals and they were all delicious. The staff was friendly and helpful and we had a very enjoyable experience. We will definitely be back soon.

Everything about this place was amazing. The service, atmosphere, and especially the food. I had the lamb curry and I loved it!

Atmosphere: 5

Food: 5

Service: 5

I had the best mango lassi of my life here and some truly delicious saag paneer with garlic naan so deliciously garlicky that I’ll be safe from vampires for the rest of my life. 10/10 stars would eat again. The staff was also very friendly and kind and everything was very clean.

Atmosphere: 5

Food: 5

Service: 5

Probably my fifth date night with my wife at Masala House, and we love it. The BYOB makes it even better - bring a bottle of wine and have a great time! Everything on the menu is delicious!

Atmosphere: 5

Food: 5

Service: 5

The best Indian food ever! We love it, and come here for our date nights.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Chicken Tikka Masala

Only good words for this restaurant - excels in all respects! A must-visit!

Sheeta, in particular, makes you feel at home.

Atmosphere: 5

Food: 5

Service: 5

Staff was incredibly hospitable. Food was fantastic

Atmosphere: 5

Food: 5

Service: 5

Best Indian food in Pittsburgh!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Tikka Masala, Tandoori Chicken

Worst experience ever! They were serving food with hands, touching food with no gloves. The water glasses were dirty so asked them to change them. Don’t suggest old people, kid and pregnant women to go.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Thali

Excellent Indian food lunch buffet. Our waitress was very attentive and did a great job explaining the dishes in the buffet. Very flavorful

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Thali

The staff is not that welcoming. Orders are delivered late.

Atmosphere: 2

Food: 1

Service: 1

Good food, terribly dishonest service. We visited Saturday, October 12th for lunch. Our bill for a party of two adults and two children (2 and 4) had a 20% surcharge hidden. Two employees lied and said the fee is taxes, until finally admitting it was a mistake and saying they would refund it. They stated they didn't know how to refund and would talk to their boss. It is now 3 days later and I have not received a refund.

*Story*
When it was time to leave, the waitress brought over a credit card terminal and said "please tap your card here." I asked how much the total was and she said $44. When I asked to see the receipt, she turned it around and it showed a total of $44 including taxes which was correct given what we ordered, she turned it back around and I tapped my card. Next, she turned it back around to me and said "please choose tip and sign". It was on the tip & signature screen when I noticed the total was off. It was now 20% higher, $52 and asking for an additional tip. I checked my phone and saw the authorization went through for $52, not $44. When I asked what the 20% was the waitress said it was taxes. When I stated tax rate is 7% and asked whether a 20% tip was already included, the waitress said "I don't know, please sign" in a very dismissive tone. When I asked to see a copy of the receipt showing the fee, she brought over someone else who also tried to claim the 20% is taxes. It was not until a third person was involved that they actually printed out a receipt and showed me that the total included a "Large Party Fee" of 20% and admitted that the fee was a mistake. The three workers spent some time talking to each other and said they will refund the card later but could not do it until the boss is there. As stated above, I never received the refund.

I ultimately did not receive a copy of the receipt -- they took it back. I also did not sign the tablet, yet the full charge posted to my card today so I suspect one of the workers fraudulently signed the card terminal screen for me.

This was the second time visiting the restaurant. The first time we actually had a pretty good experience and the woman who helped us that time was very nice. This time the food was actually great, better than the first visit, but service was lacking the entire time and ended with this terrible experience. I'm not sure I'd go back after this. It's not about the money -- had all gone normally, I would have tipped 18-20% and the total spent would be the same. It's the dishonesty and trying to trick customers into double tipping that will turn me off from patronizing this restaurant again.

Atmosphere: 1

Food: 4

Service: 1

Very good

Parking: Different

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Raita, Gongura Curry, Chicken Biryani, Masala House Special Naan & Garlic Naan

The food was delicious, with very generous portions. However, the service was very very slow. We were there for over 2 hours because our server took a very long time to check on us or would disappear for long periods of time. However, I think this is partially because the place is so small. Everyone looked very busy. The staff was kind, and our server was very patient with my mother, who always makes her older too complicated. Haha.

Definitely worth checking out, but this might be a takeout only place for me.

Atmosphere: 5

Food: 5

Service: 2

Recommended dishes: Samosa, Saag Paneer, Masala House Special Naan, Masala House Special Naan & Garlic Naan