Dunkin'
1159 Veterans Hwy, Bristol
(215) 458-8837
Recent Reviews
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I don’t like to write reviews unless it’s warranted so I hope that this can only help the business make changes and do better. Every time I’ve given this location a chance, the drink is either wrong, tastes terrible, or takes forever. I actually had to spill out my most recent peppermint latte because of how awful the taste was 😭
Went there everything was broken
Place is a joke, idk dudes name that works the 1st shift dude wit glasses Indian guy prolly 35, tells me they were out the Dunkalatte . So I says ok well gimme my money back. Since I did in the app that it would be refunded . But they still took the money. I’ll be coming in talk too manger .. names Nick
Atmosphere: 1
Food: 1
Service: 1
Hours suck. I showed up at 5:45pm. Hours on their door says 6pm, the door was locked and drive up was closed even with employees still inside.
Cant beat a good cup of job with great staff and a friendly atmosphere.
Atmosphere: 5
Food: 5
Service: 5
This is the worst Dunkin’ I’ve ever been to in my life. The staff are completely incompetent. Their latte machine is broken, and they can’t offer a replacement or even give a refund. Total trash.
Service: 1
Food was hard jelly donut hard and stale apple pie rock hard, not warm and not even wrapped just two of them placed in a bag hard
Food: 1
It's Dunkin but great service every time. 💜
Atmosphere: 4
Food: 4
Service: 5
Finding a new Dunkin. They talk over you as try to order, repeat it wrong then make it wrong. They take forever and just rude. Tired of starting my mornings like this!
Service: 1
Coffee is meant to be the lifeblood of a mission. A ration that restores stamina, sharpens focus, and reminds you why you keep moving. Dunkin’, at its best, can provide that: hot coffee, a quick bite, efficiency in motion. But at this location, the strand collapsed.
The staff here are not allies. They are not Otacon on the codec, offering guidance in the middle of chaos. They are disengaged, careless, operating without rhythm or urgency. The energy is one of dismissal—transactions rushed, orders mangled, and customers treated as though their presence is an intrusion. It is the opposite of hospitality.
The food and coffee, already standardized, suffer further when paired with this lack of care. A cup of coffee can be salvation if handed with intention. Here, it is just liquid in a cup, stripped of meaning. The experience feels not like a checkpoint, but like a glitch—an encounter you wish you could skip.
In Metal Gear Solid, even enemy soldiers had spirit—snippets of conversation, glimpses of humanity. Here, there is none. Just a hollow loop of bad service.
One star. Because Dunkin’ should be a pit stop of reliability, but this location transforms it into frustration.
Coffee should revive you. Here, it drains you.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Places a mobile order and still waited at the speaker for 4 minutes. After hearing give us one minute. Finally arrived at the second window and still proceed to ask me who the order is for, which is okay. Hands me my order without saying a word and proceeds to shut the window. I wanted to ask for ketchup but just pulled off.
Atmosphere: 1
Food: 4
Service: 1
Placed an online order for 2 donuts, 1 order of bacon, 1 order of hashbrowns & 1 wake up wrap at 10:31. I was in line (with no one ahead of me) at 10:35. Been sitting at the window for 12 minutes waiting on my hot food. Multiple cars now backed up behind me. All their drinks and food lining up got made. Still waiting on mine. The young man at the window was extremely nice and kept trying to tell the other workers I’ve been waiting forever.
Everything is good
Atmosphere: 5
Food: 5
Service: 5
Food sucks
Atmosphere: 1
Food: 1
Service: 1
Beware,
I ordered sandwich well done every time because I CANNOT do rubbery bacon and every time I get undercooked food just to rush cars through the drive thru.
This last time I pulled away, noticed the undercooked sandwich yet again and walked my food back to the window. Little did they know, I stood behind the side of the drive through window, and what I saw shook me to me core... The cook looked at everyone standing around, smiled and spat in my sandwich.
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